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PILOT ASSESSMENT STUDY ON TELECOM REGULATORY ENVIRONMENT. Sep 2004. By Sabina Fernando, Shan Manikkalingam, Amal Sanderatne. Pilot Assessment Study . Pilot Assessment Study on Telecom Regulatory Environment Test of the methodology suggested by the authors of the Sri Lanka case study - PowerPoint PPT Presentation
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Sep 2004
PILOT ASSESSMENT STUDY
ON
TELECOM REGULATORY ENVIRONMENT
By Sabina Fernando, Shan Manikkalingam, Amal Sanderatne
LIRNEasia Pilot Assessment Study
Pilot Assessment Study on Telecom Regulatory Environment
Test of the methodology suggested by the authors of the Sri Lanka case study
To assess the practical implications of carrying out such a study
To enable a broad based evaluation of the telecom regulatory environment (TRE)
LIRNEasiaDIMENSIONS
Evaluates the regulatory environment on the basis of five major dimensions
Dimensions modified version of the Reference Paper of the GATS Protocol.
Tariff regulation being important regulatory function substituted for universal service.
Independent regulator was also not considered on the basis that it was an overall measure and not a dimension.
Licensing was also renamed as market entry as were several other dimensions.
LIRNEasia
DIMENSIONS TABLE
Dimension Aspects Covered Market Entry Transparency of licensing, Applicants should know the
terms, conditions, criteria and length of time needed to reach a decision on their application, License conditions, exclusivity issues
Scarce Resources Timely, transparent and non-discriminatory access to spectrum allocation, numbering and rights of way; Frequency allocation, Telephone no allocation, Site rights
Interconnection Interconnection with a major operator should be ensured at any technically feasible point in the network, quality of interconnection comparable to own like services offered, reasonable charges for interconnection rates, interconnection be unbundled, interconnection offered without delay, Sharing of incoming and outgoing IDD revenue, Payment for cost of interconnection links and switch interface, Payment for cost of technical disruption of interconnection
Tariff Regulation Regulation of tariffs charged from consumers Regulation of Anti Competitive Practices-
Anti-competitive cross subsidization, using information obtained from competitors with anti-competitive results, not making available to competitors on a timely basis technical information about essential facilities and commercially relevant information, excessive prices, price discrimination and predatory low pricing, refusal to deal, vertical restraints, cross subsidies, technical disruption of interconnection , sharing of towers and facilities by parent company and subsidiaries in different segments of the market
LIRNEasiaRESPONDENTS
As a demonstration chose a small select group. Key stakeholders having both a direct and
indirect interest Banks, credit rating agencies, journalists, civil
society representatives, academics, telecom operators and equipment manufacturers
Individuals were identified as representatives of these stakeholder groups but chose known contacts if there was an option.
Facilitated access to these stakeholders as LIRNEasia is new entity
Need to draw together a regional network of contacts who are able in turn to identify and facilitate the process of obtaining data.
LIRNEasiaCOMMUNICATION
Personal contacts responded within deadlines reiterating importance of building regional networks.
Use of Fax and Email to deliver the Questionnaire
Repeated follow up calls
LIRNEasiaQUESTIONNAIRE DESIGN
Unique problem -10 year time period –removes current actors/corporate memory
Need to capture respondents mind and transport to period under assessment –hence in design of forms we provided brief history of each of the three periods under scrutiny
Need to reduce number of questions/pages and ensure that responding would occupy minimal time for “busy” people
Need for yearly assessments (ie assessments that focus on short time periods –enable better results as invariably within incidents/opinion within easy memory access
LIRNEasiaExample Form- Fixed Sector
2000-2002
1997-1999 2000-2002
Poor Un- Neutral Satisfactory Excellent
satisfactory 1 2 3 4 5
1997-1999
2000-2002
1997-1999
2000-2002
1997-1999
2000-2002
1997-1999
2000-2002
1997-1999
2000-2002Comments
Access to Scarce
Resources
Interconnection
Tariff Regulation
Regulation of Anti-competitive
practices
Fixed Sector
Dimension Period
Market Entry
LIRNEasiaExample Form- Mobile Sector
2000-2002
Poor Un- Neutral Satisfactory Excellent
satisfactory 1 2 3 4 5
1993-19961997-19992000-20021993-19961997-19992000-20021993-19961997-19992000-20021993-19961997-19992000-20021993-19961997-19992000-2002
Comments
Access to Scarce Resources
Interconnection
Tariff Regulation
Regulation of Anti-competitive practices
Mobile Sector
Dimension Period
Market Entry
LIRNEasiaRESULTS
The number of responses was a little over 50%.
We have used a five point Lickert scale based on poor (equals 1), unsatisfactory (equals 2), neutral (equals 3), satisfactory (equals 4) and excellent (equals 5).
The respondent’s scores were aggregated and the results were averaged to arrive at the Lickert score for the assessment based on the Lickert scale.
LIRNEasiaFixed TRE, 1997-99
Dimension Panel Expert
Market Entry Neutral Unsatisfactory
Access to Scarce Resources Neutral Satisfactory
Interconnection Unsatisfactory Unsatisfactory
Tariff Regulation Neutral Excellent
Regulation of Anti-competitive practices Neutral Neutral
LIRNEasiaFixed TRE, 2000-02
Dimension Panel Expert
Market Entry Unsatisfactory Unsatisfactory
Access to Scarce Resources Unsatisfactory Unsatisfactory
Interconnection Unsatisfactory Poor
Tariff Regulation Neutral Poor
Regulation of Anti-competitive practices Unsatisfactory Unsatisfactory
LIRNEasiaMobile TRE, 1993-96
Dimension Panel Expert
Market Entry Unsatisfactory Unsatisfactory
Access to Scarce Resources Unsatisfactory Neutral
Interconnection Unsatisfactory Poor
Tariff Regulation Unsatisfactory Neutral
Regulation of Anti-competitive practices Unsatisfactory Neutral
LIRNEasiaMobile TRE, 1997-99
Dimension Panel Expert
Market Entry Neutral Satisfactory
Access to Scarce Resources Neutral Satisfactory
Interconnection Unsatisfactory Satisfactory
Tariff Regulation Neutral Satisfactory
Regulation of Anti-competitive practices Neutral Neutral
LIRNEasiaMobile TRE, 2000-02
Dimension Panel Expert
Market Entry Neutral Neutral
Access to Scarce Resources Unsatisfactory Satisfactory
Interconnection Unsatisfactory Neutral
Tariff Regulation Neutral Satisfactory
Regulation of Anti-competitive practices Unsatisfactory Neutral
LIRNEasiaKEY LESSONS AGAIN
Panel Study an important complement to expert opinion.
Panel Study captures multiplicity of views and diverse opinions
Response rate dramatically improves among known network of contacts
Questionnaire design is crucial: Need to be short and easy to fill out.
LIRNEasia
Thank You !
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