Deck petits-ateliers-Gens de confiance(1)

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Les Petits Ateliers11 octobre 2016 – Nantes

Ulric Legrand

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GENS DE CONFIANCE


We spend a lot of time building trust-based relationships.Trust is worth a lot: thanks to these trust-based relationships we save time

and energy.

However...

Trust is linked to personal stories Trust is not easily transfer/share Trust is gradual and evolves constantly


The sharing economy is based on trust. This is why the big players in thesector have developped profiles that are trust-based, thanks to sharedfeedback and ratings.

However...

• trust-based profiles are fragmented• trust-based profiles are incomplete• the 'rating' trust is not enough for many people

Trust-based profiles, Blablacar


'Community based‘ trust (as opposed to'rating-based‘ trust) does not only providepeople with a good service but also a greatrelationship with shared values.

Gens de confiance provides a sense ofbelonging, when ratings provide a sense ofsecurity.

Maslow Pyramid


Gens de Confiance is a website which brings together reliable people who

can exchange goods and services, which you can only get on to if you have

been referred 3 times (originally 2) by current members.

More precisely, Gens de Confiance is:• a social network of like-minded people • a marketplace for sharing goods and services

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We build a new social graph, the Trust Graph, by the way people refer to each other:• 'future sister in law' • 'sister'• 'my daughter'• 'cousin '• 'a very close friend'...


'Hello.I just wanted to say a big thank you! Thanks to you I was able to find 2 completely trustworthy girls to look after my kids: two beautiful meetings.It's such a worry for parents to find solutions! One of them also came with a friend of hers to help my husband with his work for Xmas party!Efficient, on-time, professional! Your network is very reliable! Continue as you're doing! Your reliability is what makes you unique!In today's pessimistic world, it's great to see that some things are working well.'Gabrielle Ott - [email protected]

'Good evening everyone.A great thank you for having created such a useful and friendly network. A great thank you to all the voluntary workers who are working to helpus, when they don't even know us. A big thank you for all your trust, you know people are talking a lot about you (out there)! You are starting tobe very famous! Happy summer to you all.’Nancy de la Rue du Can - [email protected]

'Good evening.I rented out my secondary home for the bank holiday weekend of 14th July: I had never rented out this house before and had never tried to. Byanswering the ad found on GDC and after excellent 1st impressions with the family, i decided to take the plunge. And the result was perfect: theyleft the house perfectly clean. I met the tenants when I arrived: 2 lovely couples with their well-mannered children.Thanks for this website which I completely trust.’Isabelle Walch – [email protected]

We have more than 20,000 thank you emails!12


mailto:[email protected]



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We plan to open local marketplaces everywhere under one TrustedPeople.com network.

Gens de Confiance becomes a group of TrustedPeople.com

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API TrustedPeople.com

Trusted third party for C2C business

TrustedPeople.com will be a business accelerator for C2C platforms.

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We are testing 3 revenue streams (opportunity):

• visibility options (e.g.: paid-for SCO optimisation : 4EUR on average)

• donations

• publicity /business services

Over the long term, revenu sharing with C2C platforms using the API:

Fees charged according to the number of API calls (click or % of the transaction amount).

When a user does a search, the marketplace identifies those of its groups (friends of friends,

Gens de confiance...) who offer a service.

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Growth: +7% per week of audience over the last 60 weeks

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• 140,000 members validated • 35,000 registered and on a waiting-list • 100% acquisition via 'word of mouth'

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Retention rates:

• 75% Monthly Active Users

• 15% to 20 % Daily Active User

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Main uses :

• 30 % property (real estate for sale, vacation rentals…)

• 14 % childcare & baby stuff

• 13% home & garden

• 11 % jobs

• 10 % clothes, footwear & accessories

40,000posts live

50%success rate

33%members have posted

Conversion rates:

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• We are viral

• We are sticky

• We are independent of search engines, social networks, stores and

market places

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July 2014:

Public launch

April 2015:

• 30k members,

• 12K ads,

• 25% daily active users,

• 200 new registrations

May 2015:

test moderation Crowd

June 2015:

launch of Groups: communities within the community

August 2015:

1st NR 6,5K (Stripe+ cheques + PayPal) in 29 days

July 2015:

• 50k members,

• 300 new registrations/day

• 300 new ads/day

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Ulric LE GRAND40 ans - CFO

Co-founder of ZenbusFounder of Proximea

Nicolas DAVOUST33 ans - CEO

Founder & CTO LesParrains.fr & 245friends.com

Enguerrand LEGER37 ans – CCO

Founder of ELCréation(web agency)

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Our mission is to bring TRUST back to life amongst mankind.

We want to build the biggest community of people who aspire to

the same values of trust and courtesy - like-minded people -for the world they live in.

We want to be a major trusted third party for C2C platforms.

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MERCI


Business

Deck petits-ateliers-Gens de confiance(1)