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How do I get Academy Connection help? Back to top
The Academy Connection Support Desks are able to help support
Students in several languages. English, Arabic, Portuguese,Spanish,
French, German and Japanese. Our email address is:
[email protected]
Scores must be verified by the Academic Assessment System (AAS)
There are currently three versions of the CCNA 2 Voucherexam.
Instructors and Students must receive a score of "voucher eligible"
on one of the three exams. Each exam may only be takenonce.
What is the recommended system setup for the Academy Connection
site? Back to top
To use all the features of the Academy Connection site,
Curricula, and Assessment Server on your desktop, laptop PC,
orMacintosh, Cisco makes the following recommended system
setup.
Please Note: If your system and browser do not meet the minimum
requirements listed below, you are likely to experience errorsand
problems in the Cisco Networking Academy Program.
Cisco Networking Academy PC GuidelinesBelow are the system or PC
recommendations for Cisco Networking Academy for using Academy
Connection, the content andassessments. Problems can result if
using incompatible or very outdated systems or components.
CCNA Discovery and Exploration Curricula: recommended System
Requirements Windows 2000 or Windows XP
Pentium III or higher processor
512 MB Installed RAM
IE 6.0, or Firefox 1.x (Java, JavaScript, and Style Sheets
Enabled)
Flash 8.x Plugin
17" Monitor (15" minimum)
1024 x 768 Resolution, High Color (16-Bit) (800 x 600
Resolution, 256 colors minimum)
Video Card Driver
10 Base T Ethernet Card and or wireless capability
Mouse, Speakers, Headphones, and Sound Card (Audio Support)
Note: CCNA Discovery, CCNA Exploration with Packet Tracer are
NOT SUPPORTED on Macintosh systems
ITE: PC and Hardware Course v4.0: Recommended System
RequirementsWindows
Windows 2000 or Windows XP
Pentium III or higher processor
512 MB Installed RAM (ITE requires 512 MB RAM for virtual
laptop)
IE 6.0, or Firefox 1.x (Java, JavaScript, and Style Sheets
Enabled)
Flash 8.x Plugin
17" Monitor (15" minimum)
1024 x 768 Resolution, High Color (16-Bit) (800 x 600
Resolution, 256 colors minimum)
10 Base T Ethernet Card and or wireless capability
Mouse, Speakers, Headphones, and Sound Card
Macintosh
OS X with OS 9 Classic Environment
Power PC G3 Processor or higher
512 MB Installed RAM (ITE requires 512 MB RAM for virtual
laptop)
Firefox 1.x (Java, JavaScript, and Style Sheets Enabled)
Flash 8.0 Plugin
17" Monitor
1027 x 768 Resolution, High Color (16-Bit)
10 Base T Ethernet Card
Mouse, Speakers, Headphones, and Sound Card
http://cisco.netacad.net/cnams/content/help/Help.jspmailto:[email protected]://cisco.netacad.net/cnams/content/help/Help.jspmailto:[email protected]://cisco.netacad.net/cnams/content/help/Help.jsphttp://cisco.netacad.net/cnams/content/help/Help.jsp
