Capability Brochure

2016/2017

SINCE 1948Com

mercial Kitchens &

Bars

Concept - Design - B

uild

Fully tailored solutions right down to the salt and pepper shakers.Poppy Thai CHRISTCHURCH

1. INTRODUCTION

2. MISSION

3. KEY SUCCESS FACTORS

4. OUR VISION

5. WHAT SEPARATES US FROM THE OPPOSITION

6. DESIGN

7. STAINLESS STEEL

8. START TO FINISH

9. BRAND PARTNERS

10. KEY CLIENTS

INGREDIENTS

From humble beginnings in a garden shed in 1948 to an iconic commercial kitchen company. Over the past sixty five years, Burns & Ferrall has established a reputation for successfully designing, building, project managing, commissioning then maintaining a vast number of New Zealand’s commercial kitchens and bars. From a corner café to the largest stadium and everything in between.

Backed by the world’s most trusted brands of commercial kitchen equipment and with the most advanced 3D design software we have

a passionate, experienced team whose sole objective is to deliver a total solution that meets your individual requirements as to:

• budget• space• specification• performance• reliability• minimising operating

and maintenance costs

• maximising return on investment

introduction1.

Sixty five years is a long time in anyone’s book and even longer in the fickle world of business.

If we exceed our customer’s expectations, success will follow.

• Dedicated to our clients

• Success is paramount

• We know our stuff

• We value relationships

• We use the best products

We are a highly motivated team who care about results.

MISSION2.

The difference between ordinary and extraordinary is that little extra. - Jimmy Johnson

Gina’s Italian Kitchen AUCKLAND

ESTABLISHED CUSTOMER BASEBurns & Ferrall has an extensive customer base spanning over 65 years. Every day Burns & Ferrall provides services to the food service industry ranging from McDonald’s, Burger King , Sky City, supermarkets, cafés and New Zealand’s leading restaurants. Burns & Ferrall keeps New Zealand’s Chefs cooking with equipment, ongoing service and maintenance.

The key ingredients to our success.

KEY SUCCESS FACTORS 3.

• 65 years experience

• Dedicated experienced sales team including chefs

• Global brands

• Project management

• Full design service including latest in 3D software

• Service department

• Latest technologies

• Environmentally green options

• Web based services

CORPORATE STRUCTUREBurns & Ferrall is a limited liability company and proudly NZ Owned by Mr Bob Paton. The investors interests are represented though Chief Executive, Tony Broome. Tony has many years experience in the New Zealand business with a dedicated management team that strive to exceed customer satisfaction.

SINCE 1948Com

mercial Kitchens &

Bars

Concept - Design - B

uild

• Experienced people who are innovative and dynamic.

• Chefs working for chefs.

• The worlds most trusted brands.

• A proven success with over 65 years in business.

• Cutting edge technology, focused on energy savings and productivity.

• Vertically integrated to achieve the most effective solution. > Manufacturing > Direct import and supply > Service

• On-going superior after service to ensure you achieve the optimum operating results.

We are creating a company culture focused on people - our staff, customers, suppliers and world-wide business partners.

We are a highly motivated team who care about results.

OUR VISION

WE ARE:

4.

We want to have long term partnerships with our people. We strive to deliver tailored, on time and on budget solutions.

WHAT SEPARATES US FROM OUR OPPOSITION

5.

WE ARE FIRED UPOur aim is to be the number one choice for commercial catering suppliers in New Zealand. We get on with whatever it takes to make this happen, seizing new opportunities, trends or simply delivering a complete solution exceeding our clients expectations on time and on budget.

WE KNOW OUR STUFFWe have a team of professionals with years of commercial experience. This specialist knowledge across our team enables us to look at every angle of the contract allowing us to build clever and efficient solutions for our clients.

WE VALUE OUR RELATIONSHIPSStrong relationships between our clients and our team is critical to our success. Communication with the owners, project managers and site managers not only enables us to complete the project, but is what makes our clients engage with us for their next project.

WE enjoy the journeyWe have the energy and the drive to make the working day entertaining and run accordingly. Even when we are burning the midnight oil to meet the deadline, we thrive on projects that may seem too tricky, tough or time restrictive. If we commit to the result, we will deliver the result.

We have a team of professionals with years of commercial experience.

Remuera Rise Boutique Retirement Village AUCKLAND

Coronet Peak Skifield OTAGO Jet Park Hotel AUCKLAND AIRPORT

Jet Park Hotel AUCKLAND AIRPORTNata Portugese Bakery AUCKLAND

Stainless steel manufacturing is a core part of our business and we know it inside out. Whether our clients want custom built or a modular cost effective solution we can assist. We pride ourselves on providing solutions to suit any size or site and offering a product that will last well into the future.

STAINLESS STEEL7.

Made in New Zealand.

DESIGN6.At Burns & Ferrall we are very good at listening, we have been doing it for 65 years. The more we have listened the better we have understood your vision.

Our focus is delivering the best world class solution to maximise look, function, productivity and longevity in your operation.

By employing the most advanced 3D Autodesk Studiomax design software our world class designers can bring to life your dream so you truly see what your finished project will look like.

We work with architects plans, consultants layouts and even a dream drawn on the back of a napkin to produce the most comprehensive, professional drawing and scheduling package.

Our worldwide network of partners deliver cutting edge solutions everyday for customers around the planet. Come and see for yourself and challenge us with your vision – we will deliver, that’s our 65 year promise.

Design is not just what it looks and feels like, design is how it works.

By employing the most advanced 3D Autodesk Studiomax design software our world class designers can bring to life your dream so you truly see what your finished project will look like.

By employing the most advanced 3D Autodesk Studiomax design software our world class designers can bring to life your dream so you truly see what your finished project will look like.

3D Renderings, Couplands Bakery AUCKLAND

3DRENDERED

1. Sketch 1st Client Meeting

2. CAD 2nd Client Meeting

3. Quotation 3rd Client Meeting

4. Service Drawings 4th Client Meeting

5. Project Management 5th Client Meeting

6. Installation 6th Client Meeting

7. Commission Training

8. Completion Bon appétit!

START TO FINISH8.An example of the process for a standard project.

As each project is tailor-made to suit your needs and requirements, this model serves only as a rough guide to bringing your project in on time and on budget.

SINCE

1948

Com

mer

cial

Kitchens & Bars

Concept - Design -

Bu

ild

Schwass CHRISTCHURCH

We pride ourselves on providing solutions to suit any size or site and offering a product that will last well into the future.

SINCE

1948

Com

mer

cial

Kitchens & Bars

Concept - Design -

Bu

ild

Kermadec AUCKLAND

Benzoni Catering AUCKLAND

With over 65 years in business, global brands recognise Burns & Ferrall as New Zealand’s leading commercial equipment supplier.

RATIONAL specialises in hot food preparation in the world’s professional kitchens. RATIONAL’s primary corporate objective has always been to offer the maximum possible benefits to its customers. Regular innovation has guaranteed its leading position of technology and market share. Rapid growth has increased its share of the world market to 54%. Over 100 million meals are now prepared every day in RATIONAL units in all parts of the world.

Manitowoc Food Service is comprised of some of the world’s leading brands in food equipment, in many major categories. Regardless of your choice, we can help with solutions powered by Manitowoc Food Service innovation.

BRAND PARTNERS9.

We proudly represent world leaders in the food service industry.

BRANDS WE PROUDLY REPRESENT

KEY CLIENTS10.

Foodstuffs NZ

Burger King

Carl’s Jr.

McDonald’s

KFC

Oporto

Pizza Hut

Hell Pizza

Couplands

Skycity

LSG Sky Chefs

Euro

Gloria Jeans

Prohibition

French Bakery

Kermadec

The Grove

Starbucks

Clooney

Dilworth College

Soul

Ellerslie Racecourse

Paneton

The Wharf

Hilton Hotels

Eden Park

Sofitel Fiji

Radisson Hotel Fiji

Wyndham Fiji

Langham Hotel

Accor Group

CDL Hotels

The Wharf

Bar Works

Nourish Group

Coronet Peak

Vision Interiors

Progressive

Bupa Care Services

NZ Defence Force

Department of Corrections

AUT

MIT

Auckland University

Massey University

Coffee Club

Fletcher

Mainzeal

Hawkins

Kalmar

Argon

Canam

Spotless

Compass

Carlton Christchurch

Jet Park Hotel

Nata Portugese Bakery

Devon on Wharf

Momi Bay Resort Fiji

Massey University AUCKLAND

Auckland477 Great South Road

PenrosePHONE 09 633 0900

FAX 09 636 4434

5/62 Paul Matthews RoadAlbany

Wellington122-125 Tory StreetPHONE 04 568 7052

FAX 04 568 7650

Hamilton60 Alexandra StreetPHONE 07 834 8146

Christchurch345 St Asaph StreetPHONE 03 349 5394

FAX 03 349 5391

www.burnsferrall.co.nz