CTP Mott Trail 2010

8/4/2019 CTP Mott Trail 2010

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Challenge the Process

Presented by:

Richard Mott and Leeanna Trail

Enable Others to Act

Encourage the Heart

Model the WayInspire a Shared Vision


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Challenge =

To Question


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Process =

A routine; a way of doing

things.


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Challenge the Process =

Question the way we usually

do things.


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True or False

Its good to question the way

we do things.


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True or False

JPL has a culture that

encourages and embraces

creativity and innovation.


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HOW LEADERS

Challenge the Process(The 2 Commitments, sort of)

They

SEARCH

for fresh ideas.

QuickTime and adecompressor

are needed to see this picture.

GIVE ideas

a fighting chance.


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COUNTDOWN

Top 16 Ways

to Challenge the Process


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16. Challenge yourself.

(See LPI Q#3)




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Seek Optimum Level of Challenge

JOBSATIS

FACTION

Low

H

igh

CHALLENGE LEVELLESS MORE


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#15




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14. Question

the Status Quo

QuickTime and a

decompressorare needed to see this picture.


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Think outside the

A.

B.

C.

D.


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True or False?

Its how weve always

done things is a valid

reason for being skepticalabout change.


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13th Top Way



are needed to see t his picture.




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Rules of Brainstorming

1. Focus on quantity.

2. Encourage wild ideas.

3. Defer judgment. (Dont

criticize.)

4. Build on the ideas ofothers.


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12th Top Way


Shop for Ideas


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When confronted withchange, some tend to

respond like firefighters

hosing down a fire -- Theydouse ideas before they can

flare up.-- Kouzes & Posner


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11. Resist the

Firehose Impulse

Resist the Firehose Impulse


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True or False

Most new ideas

are not good ones.


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True or False

If you dont support every new

idea someone proposes, then

youre a firehoser.


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10. Say Yes a Lot.

Yes Yes yes yes YESyes YES Yes yes yesYes yes yes YES yesYES yeS Yes yes yes

YES yes YES yeS Yesyes yes YES yes YES

Yes Yes yes yes YESyes YES Yes yes yesYes yes yes YES yes

YES yeS Yes yes yesYES yes YES yeS Yesyes yes YES yes YES


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1. Challenge yourself.

2. Find a way

3. Question the status quo.

4. Brainstorm.

5. Shop for ideas.

6. Resist the firehose impulse.7. Say Yes a lot.

HOW TO

Search for Fresh Ideas


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True or False?

If a change is not implemented

successfully, that usually

means it wasnt a very good

idea to start with.


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LAW of INERTIA


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Part 2: Give Ideas a

Fighting Chance.

QuickTime and a

decompressorare needed to see this picture.

Get to YES.

Get toSUCCESS.


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Four Ways to Get to Yes:

9. Build Respect/Relationships.

8. Choose Your Battles.

7. Be Patient and Persistent.

6. Have a Persuasion Plan.


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Five Ways

to Get to Success

5. Have a success plan.

(Conduct pre-mortems.)

4. Make it safe for others toexperiment.

3. Give a voice to all affected

parties.2. Break challenges into

manageable pieces.


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And the #1 Wayto

Challenge the Processis


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Take risks

and learn from mistakes.Fail often in order to succeed sooner.

-- Ideo

If youre not making mistakes, youre

not taking risks, and that means

youre not going anywhere. The key is

to make mistakes faster than thecompetition, so you have more

chances to learn and win. -- John W.

Holt, Jr.

Documents

CTP Mott Trail 2010