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International Master – Innovation seminar UTSeuS international research UTSeuS international research seminar, 23-24th of october seminar, 23-24th of october 07 07 Pascal Jollivet (Costech) Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE COMPIÈGNE Connaissance, organisation et systèmes techniques COSTECH Ascending Innovation : economics and management Business & economic models for Ascending/Eco-systemic/Open Innovation Pascal Jollivet COSTECH research lab’ (EA 2223), collegium CNRS-INSI UV SIC Master UTC Mention IC M1 Academic year 2014-2015 [email protected]

International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

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Page 1: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

International Master – Innovation seminar

UTSeuS international research seminar, 23-UTSeuS international research seminar, 23-24th of october 0724th of october 07

Pascal Jollivet (Costech)Pascal Jollivet (Costech)

UNIVERSITÉ DE TECHNOLOGIE COMPIÈGNE

Connaissance, organisation et systèmes techniquesCOSTECH

Ascending Innovation : economics and management

Business & economic models for

Ascending/Eco-systemic/Open Innovation

Pascal Jollivet

COSTECH research lab’ (EA 2223), collegium CNRS-INSI

UV SICMaster UTC Mention IC M1

Academic year [email protected]

Page 2: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

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1. Ascending innovation : similarities

Ascending innovation/bottom up innovation ? Network-Ascending innovation/bottom up innovation ? Network-innovation !innovation !

Pyramidal/”Flat” organization. Pyramidal/”Flat” organization. Hierarchy/control (commandment) Hierarchy/control (commandment) Conception/executionConception/execution Reticular cooperative organization Reticular cooperative organization

of workof work–

Innovation impulse by Innovation impulse by the base ? From the hori-the base ? From the hori-zontal network !zontal network !

Jollivet, Ascending Innovatio, Shanghai , dec. 2013

Page 3: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : similarities (2)

Crowdsourcing / contributive model / Ascending Crowdsourcing / contributive model / Ascending Innovation …Innovation …

Innovativeness ; Control/initiative ; distributed Innovativeness ; Control/initiative ; distributed governance/centralized owner/common; production/valuing-governance/centralized owner/common; production/valuing-monetizing;monetizing;

Crowdsourcing : Crowdsourcing : internalization/externalisation (outsoucing)/crowdsourcinginternalization/externalisation (outsoucing)/crowdsourcing a “center” that sources (centralized “valuing”/monetizing)a “center” that sources (centralized “valuing”/monetizing)

Contributive model : no centralized “valuing”/monetizing entityContributive model : no centralized “valuing”/monetizing entity

3Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 4: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

The end of the structural dichotomy between :The end of the structural dichotomy between : Producer and consumer (Prosumer? FabLabs ? Hacker ? User-innovator)Producer and consumer (Prosumer? FabLabs ? Hacker ? User-innovator) Offer and demand (economics of contribution, wikinomics)Offer and demand (economics of contribution, wikinomics)

Democratization of innovation ?Democratization of innovation ? more actors, more “non-profemore actors, more “non-profe

sionals”, more outside of (big) sionals”, more outside of (big) companiescompanies

User-producerUser-producer Internalization/externalisation ./Internalization/externalisation ./

crowdsourcing … crowdsourcing … democratization of innovation ? democratization of innovation ? (KickStarter, Google Summer (KickStarter, Google Summer of Code, FLOSSof Code, FLOSS

4Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

1. Ascending innovation : similarities(3)

Page 5: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

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1. Ascending innovation:planning/serendipity

Serendipity : The impossible planning of innovation? Serendipity : The impossible planning of innovation? Planning innovation, an oxymoron ? Planning innovation, an oxymoron ? Solution ? Preparing for the non-forecastable : engage ain a Solution ? Preparing for the non-forecastable : engage ain a

serendipity processserendipity process

Decision making for Decision making for innovation/start up : innovation/start up : predictive logic predictive logic vsvs effectual logic ? effectual logic ? SarazvatySarazvaty

Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 6: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : outcome/ecosystem

Product, process, service innovation? No : system Product, process, service innovation? No : system innovation (as platforms) ! innovation (as platforms) ! CEO Nokia re. Android & Apples eco-systemsCEO Nokia re. Android & Apples eco-systems

Produce an output ? Design anProduce an output ? Design an outcome ! outcome ! Experience a MMORPG ! Experience a MMORPG !

Experience design. Experience design. My GO “experience” : emotion My GO “experience” : emotion

in tele-presencyin tele-presency

6Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 7: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : Business Models (the market of derivatives) Fee of Free ? Paying of Gratis ? Fee of Free ? Paying of Gratis ?

“Is there nothing as free lunch”? “Is there nothing as free lunch”? Freemium !!Freemium !!

Deezer, SpotifyDeezer, Spotify Youtube, Facebook … Gmail !!Youtube, Facebook … Gmail !!

7Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 8: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Sell product ? (the market of derivatives) Sell product ? (the market of derivatives) MonetizeMonetize (use value) experience ! (use value) experience !

Sell “gadgets”/derived goods (additional Sell “gadgets”/derived goods (additional powers) on Online Gamespowers) on Online Games

Selling a product? New business modelsSelling a product? New business models How to build use-value experience (functionality focused) for How to build use-value experience (functionality focused) for

the user . How to monetize his experience? the user . How to monetize his experience? Market value / use value /monetizing … Market value / use value /monetizing …

8Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

1. Ascending innovation : Business Models (the market of derivatives)

Page 9: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Sell the owning of an object? Rent the Sell the owning of an object? Rent the access to/the use of … a service/access to/the use of … a service/a “function”a “function” The economics of service/functionnalityThe economics of service/functionnality

Separate profit from non-profit? Design “hybrid” Separate profit from non-profit? Design “hybrid” public/private goods public/private goods (private service/public services) ! (private service/public services) !

* Gmail … * JP Decaux AbrisBus * Gmail … * JP Decaux AbrisBus (Bus Stop with advert ) (Bus Stop with advert )

– * Velib/e-car !* Velib/e-car !

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1. Ascending innovation : Business Models : access / hybrid

Page 10: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Selling time of attention (to advertisers ): The economics Selling time of attention (to advertisers ): The economics of attention of attention P. Lehaye (former CEO TF1 TV, France) : “We sell time of P. Lehaye (former CEO TF1 TV, France) : “We sell time of

available brain ! ” (i.e. mn. of attention). available brain ! ” (i.e. mn. of attention). Which differentiation /competitors (other advertiser’s providers) ? Which differentiation /competitors (other advertiser’s providers) ?

Personalized advert : relevancy re. watcher’s interests Personalized advert : relevancy re. watcher’s interests -> more qualitative “attention” to the advert-> more qualitative “attention” to the advert Minimalism of the advert (a “sponsored link”, not a banner) : less Minimalism of the advert (a “sponsored link”, not a banner) : less

disturbance/less cognitive cost for the final user disturbance/less cognitive cost for the final user -> more -> more qualitativequalitative “attention” to the advert “attention” to the advert

How to “monetize” How to “monetize” qualitativequalitative “attention” (not only “volume” of “attention” (not only “volume” of the audience/public) ? the audience/public) ?

A higher number of click per exposition to an advertA higher number of click per exposition to an advert -> a better ratio of performance of advert -> a better ratio of performance of advert -> a higher price to sell the “outcome” (attention) ! -> a higher price to sell the “outcome” (attention) !

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1. Ascending innovation : Business Models : Gmail/Gsearch (1)

Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 11: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Dimensions of innovation

Case (simplified)

Offer (use value) Innovation : Product ? No. Process ? Little. Service ? Cloud. Outcome ? Experience : qualitative « attention » of the « user ».

Bus. Model Selling the « soft advert » exp. of watcher to advertiser.Monetizing ? Better ratio of click per exposure : higher price of advert !

Sourcing(in/out/crowd)

Crowdsourcing : attracting max users/audience (crowd) through delivering a « public good » (Gmail) + having them produce content (mails) + datamining the contents

Eco-system The use value of Gmail is strengthened by each other “service” part of Google’s “offer”, thought integration (G.Drive-G.Doc/Agenda/ “G+”, Android on Smartphones … ). Externa-lities of each service are therefore internalized in the System.

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1. Ascending innovation:Business Models : Gmail/Gsearch (2)

Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 12: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : Complex systems, ecosystems Def. : Def. : ComplexComplex System (math) System (math)

Many variablesMany variables Many interactions;Many interactions; Non linear « rules »Non linear « rules »

Ex : The study onEx : The study on

the the motivationmotivation

to contribute to contribute to to

Wikipedia.Wikipedia.

12Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Global Economy Dynamics as a complex system

Page 13: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : Complex systems, ecosystems

Complex system (Def : Complex system (Def : ~sociology ) ~sociology ) The system is more than the The system is more than the some of its parts : collective some of its parts : collective

intelligenceintelligence

Ex : Collective Ex : Collective intelligence : the intelligence : the MIT/Canadian MIT/Canadian Experimental Experimental Psychology/Management Psychology/Management Research of the collective Research of the collective performance on a team to performance on a team to solve simple/complex solve simple/complex problems.problems.

13Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 14: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation : Complex systems, ecosystems

EcoEco-system (complex)? -system (complex)? Self regulation : Self regulation : unlike simple automats Command/control that need unlike simple automats Command/control that need

human intervention in case of unpredicted/unexpected perturbating event. human intervention in case of unpredicted/unexpected perturbating event. Like feed back integration in cybernetics. Like real biological eco-Like feed back integration in cybernetics. Like real biological eco-systems adapting to changing environment. systems adapting to changing environment.

So that it stays« alive » So that it stays« alive » (non-anthropic : reproduction, adaptation)(non-anthropic : reproduction, adaptation)

Bio-mimetics dynamics Bio-mimetics dynamics (ex : predation/ co-evolution).(ex : predation/ co-evolution).

14Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 15: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation Protecting/sharing knowledge

Protect your ideas ? Share knowledge ? Protect your ideas ? Share knowledge ? Enclosure/disclosure of knowledge for innovationEnclosure/disclosure of knowledge for innovation

Benefits from protecting (enclosing) for innovation ? Benefits from protecting (enclosing) for innovation ? Preventing against copy from competitors (supposedly) ;Preventing against copy from competitors (supposedly) ; Preventing (potential) competitors to innovate ?Preventing (potential) competitors to innovate ?

Ways of legally protecting innovation with IP:Ways of legally protecting innovation with IP: Patents, copyrights (models, brand … ) and … secret !Patents, copyrights (models, brand … ) and … secret ! Not every “applicable novelty” can legally be patentedNot every “applicable novelty” can legally be patented

15Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 16: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation Protecting/sharing knowledge

Strategic practices of patenting : the evolution of IBMStrategic practices of patenting : the evolution of IBM From exclusive “in sourcing/using/valuing” of patents (5%).From exclusive “in sourcing/using/valuing” of patents (5%).

Indirect internal monetization of knowledge through incorporation in Indirect internal monetization of knowledge through incorporation in products/servicesproducts/services

To direct external monetization of knowledge To direct external monetization of knowledge through selling/renting patentsthrough selling/renting patents

New high profit-making strategic practice/business model New high profit-making strategic practice/business model re. patents : patent Troll !re. patents : patent Troll ! Buying patentsBuying patents To threaten small/medium size high tech companies of trial if they To threaten small/medium size high tech companies of trial if they

to pay for licencesto pay for licences

16Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 17: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation Protecting/sharing knowledge

Benefits from sharing (disclosing) for innovation ?Benefits from sharing (disclosing) for innovation ?i.i. Share knowledge/project ideas to “interest”/involve/attract Share knowledge/project ideas to “interest”/involve/attract

potential partners and ease the adoption (diffusion) of your potential partners and ease the adoption (diffusion) of your innovation !innovation ! - P2P on music : piracy or marketing gains (free “promotion”) ? - P2P on music : piracy or marketing gains (free “promotion”) ?

ii.ii. Enabling crowdsourcingEnabling crowdsourcingiii.iii. Self-reinforcing dynamics : the more you share knowledge, the Self-reinforcing dynamics : the more you share knowledge, the

better it becomes (improvement)better it becomes (improvement)

Ex : California Spirit vs French ? The different Ex : California Spirit vs French ? The different feelingsfeelings & & practices practices about patentsabout patents in the 2 territories in the 2 territories

17Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 18: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation Protecting/sharing knowledge

Innovation dilemma re. Intellectual Property (IP) ?Innovation dilemma re. Intellectual Property (IP) ?1.1. Opening/sharing/diffusion knowledge increases innovation Opening/sharing/diffusion knowledge increases innovation

(at least at global scale) : self reenforcing process(at least at global scale) : self reenforcing process2.2. Monetizing knowledge requires building enclosure (that prevent Monetizing knowledge requires building enclosure (that prevent

diffusion)diffusion) A dual slope (hybrid) model of valuing knowledge for A dual slope (hybrid) model of valuing knowledge for

innovation ?innovation ?

18Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 19: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

1. Ascending innovation Protecting/sharing knowledge Strategies to transcend the dilemma : Google vs Apple ?Strategies to transcend the dilemma : Google vs Apple ?

Google : the Google : the dual slopedual slope IP strategy : IP strategy : Enclosure ? Enclosure ?

• Includes Patents ! Includes Patents ! • Motivation : don’t be evil : only for protection against patents threat from Motivation : don’t be evil : only for protection against patents threat from

others, non for “aggressive” use…others, non for “aggressive” use… Disclosure ? Disclosure ?

• Chrome, Android Floss, Google Summer of Code … Chrome, Android Floss, Google Summer of Code … The The tricktrick to keep global control on the eco-system ? Functional to keep global control on the eco-system ? Functional

systemic dependency beetween the 2 (ex : Android Consortium). systemic dependency beetween the 2 (ex : Android Consortium).

Apple : the enclosure (main) option and the patent threat to Android Apple : the enclosure (main) option and the patent threat to Android ecosystem strategic ( and Google). ecosystem strategic ( and Google).

Main practices re. patents from big IT firms ? Main practices re. patents from big IT firms ? • Preventing competitors to innovate ! Preventing competitors to innovate ! • Biggest financial issues re. patents : Apple vs Samsung trial … with Biggest financial issues re. patents : Apple vs Samsung trial … with

Android and Google as final targetAndroid and Google as final target 19Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 20: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Dimensions of innovation

Gmail Case (simplified)

Ethics of Work : Fun/work ?

We are google bees ? Tacit worker ?

Intelectual Property : Open/closed knowkedge ?

Selling the « soft advert » exp. of watcher to advertiser.Monetizing ? Better ratio of click per exposure : higher price of advert !

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1. Ascending innovation :Business Models : Gmail (3)

Jollivet, Ascending Innovation, Shanghai , dec. 2013

Page 21: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Conclusion (of part I – Issues/conceptual tools )

Innovating, today ? Innovating, today ?

Requires exploring/answering such Requires exploring/answering such a multidimensionnal « complex (eco)system », a multidimensionnal « complex (eco)system »,

Now: let’s explore it through (real) Ascending Now: let’s explore it through (real) Ascending Innovation case studiesInnovation case studies

21Jollivet, Ascending Innovation for Complex Cities, UTC, 2013

Page 22: International Master – Innovation seminar UTSeuS international research seminar, 23-24th of october 07 Pascal Jollivet (Costech) UNIVERSITÉ DE TECHNOLOGIE

Dimensions of innovation

Apple Case (simplified)

Offer

Bus. Model

Sourcing(in/out/crowd)

Eco-system

Ethics of Work (Fun/Work).

I.P. (ouvert/fermé connaissance).

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1. Ascending innovation:Business Models : Apple.

Jollivet, Ascending Innovation, Shanghai , dec. 2013