Kathy L. Pelletier17698 Bailey RoadBailey, MI 49303(231) 225-2589

kpelletier1211@yahoo.com

OBJECTIVEDependable, result oriented professional with experience in purchasing, production planning, inventory control and customer service. Extremely efficient and organized working in a fast paced environment. Motivated to organize and supervise staff to maximize productivity and hence company's profitability. Committed to excellence. Works well as part of team or independent. Seeking a challenging and rewarding company to share my excellent work ethic’s and experience.

Knowledge and Experience• 27 years experience in a manufacturing/production planning environment.• Managed all customer issues in an extremely efficient time, and professional manner. Maintained

a100% on time delivery score to OES and OE customers. Worked in multiple customer supplier databases. Managed all logistics scheduling for outbound and incoming shipments, domestic and global.

• Responsible for maintaining inventory levels in WIP and finished goods, relevant to business plans and inventory turns.

• Team member in ensuring all ISO14001/TS16949 requirements were met on a yearly recertification program. Maintained and wrote level 2 work instruction and hourly work instructions including flow charts. Responsible for all supplier monitoring and evaluations to ensure quality.

• Supervised and train employees on required skills needed in preforming their job functions in Production Scheduling and Production Control, Logistics, procurement of raw materials, and inventory management.

• Ensure all EH&S services are preformed in a timely manner. Including manager layered audit participation along with the OAR (Observe, Act and Report). Safety was our number one priority.

• Excellent written and verbal communication skills with an eye for detail. • Extremely productive in a high volume, high stress environment. • Enjoy working with customers and developing great business relations.• Certified in MMOG/LE v3. (Material Management Operations and Guidelines/Logistic

Evaluation)• Established and maintained Kanban system. • Successfully implemented Auto scan in our shipping department.• Q1 – Organized and submitted application for approval. Tier 1 requirement per misc. OE

companies.• Supervised and motivated employees to meet company objectives and targets. (Union and non-

union environment)

EMPLOYMENT HISTORY Production Planning, Purchasing/ Logistics Manager 09/2011 – Current

09/2011 to 12/2011 Master Scheduler 01-2012 to Present Purchasing/Logistics Manager

Erwin Quarder, Inc. Grand Rapids, MI • Domestic and internationally procures raw materials, components, tooling, equipment, and

purchased services at the appropriate quality, pricing, and lead times. • Supervised employees engaged in the shipping & receiving department• Maintain all supplier documents for TS16949. Monitoring supplier’s continuous evaluations

ensuring they achieve a satisfactory supplier rating. On time delivery, material conformance, logistics and quality complaints. Develop process improvements for underachieving suppliers.

• Expedites, imports, export paperwork documentation and quoting for international and domestic shipments.

• Resolves discrepancies and issues related to invoicing or shipping.• Coordinates and participates in physical inventory • Prepares and requests quotes to suppliers for materials and services.• Analyze data from internal database to optimize process improvements.• Maintain all inventory for facilities operational function.• Work with Engineering to assist in the APQP process to strategically initiate new production

programs.• Production Scheduling – Schedule 34 injection mold machines, per capacity, cycle times, etc.

Ensuring inventory targets and on time delivery are met per customer requirements (Daily and Weekly) Back Up.

• Process and enter all new part numbers into our manufacturing software (InFor).• Analysis forecast information, prepare reports for upper management, notify suppliers of targeted

levels for upcoming periods (monthly, quarterly, annually).

Customer Service / Production Planning Manager, 09/1996 - 05/201109/1996 to 10/1997 Purchasing Assistant/Buyer11/1997 to 05/1998 Utility Clerk (A/P,A/R, Prod. Scheduler, Prod. Control Clerk, Lab)06/1998 to 09/2001 Master Prod. Scheduler10/2001 to 05/2011 Prod. Control Manager-Customer Service

Federal Mogul, Sparta, MIDirect report to the Plant Manager. Responsible for daily production needs, including scheduling of production and inventory control. Closely working with all customers in meeting their needs.

• Supervised employees engaged in customer service activities. Production Control, Master Scheduler, shipping department

• Investigate customer problems, complaints and interpreting policies.• Maintain daily production needs, including scheduling of production and inventory control. • Processing all customer requests for quotes and purchase orders via

hard copy & EDI.• Maintain positive customer relationships including visits to customer plants. Ensure all concerns

are eliminated through timely research and corrective action.• Develop and work within approved budgets for areas of responsibility. Including yearly business

plan.• Processed and analysis of customer order data (830 & 862 releases)• Monitor WIP and Finished goods inventory to assure accuracy and control levels to meet

established objectives.• Analyze and report on time delivery to customers, inventory accuracy and production constraints. • Lead on all physical inventories• Ensure company policies and procedures were followed internally as well as contractually with

customers.• Tracked and maintained obsolete and excess inventory• Managed off site inventory warehouse• Responsible for all packaging and barcode labeling• Confidential strike inventory builds• Recommend manpower and production capacity changes to provide maximum customer service

on a timely basis.• Capacity planning• Coordinate customer RFQ’s with engineering.• Forecasting.• AP/AR

Master Production Control Scheduler, 06/86 - 09/9606/1986 to 07/1987 Purchasing Assistant/Buyer08/1987 to 12/1987 Sales Dept. Administration01/1988 to 09/1996 Master Production Scheduler

APV Baker, Inc., Grand Rapids, MISchedule plant and monitor all production and service order jobs to meet all customer requirements.

• Purchase order entry, sales order entry.• Review and process ECN’s.• Material and parts routing.• Blueprint reading – Machine, Electrical and Assembly.• AutoCad – Printing and packet assembly.• Process operations.• Shop packet creation .• Bill of material changes.• Cycle Counting.

Extremely proficient experience with the following processes, software and applications, job functions.

Microsoft office, Word, Outlook, Excel, Access, Powerpoint, Windows XP. SharepointMAPICS, BPCS, Future III, Covisint, InFor, Oracle, SupplyOn, iExchange, Plex, and many other customer databases and portels for GM, Ford, Chrysler, Mahle, etc.Lean manufacturing, 5S, Value stream mapping, kanban, continuous improvement, Consignment Inventories, VMIDomestic and International shipping and receiving documentation. BOL, POD’s. TL and LTL loads, DOT regulations, expedited shipments. Global logistics.Fedex, UPSASN’s, EDI, RF Scanning deviceMRP, ERPPayroll systems- ADP, KronosBudgetsForecastingKPI – Key performance indicatorsGlobal Material Management & LogisticsQ1PPAPTen KeySYS36, SYS38, AS400Includis – Real Time Production MonitoringCapture System - Real Time Production Monitoring

CERTIFICATES / LICENSES

MMOG/LE v3 -AIAG, MI (Material Management Operation Guidelines/Logistics Evaluation)DDL - Ford Corporation, MICMMS3 - Ford Corporation, MICollective Bargaining -UAW, MIGrievance Handling – UAW, MIDeveloping Extraordinary Leaders – Development Dimensions International

HONORS AND ACTIVITIESActive community service volunteer. Served on Executive Board of local credit union as auditor.Recording secretary for Local 8 for 6 years, Bargaining Committee for 5 yrs.Executive Administrator – 4 years family owned painting and decorating businessHobbies – Community Service Projects, Grand Children, Camping, and boating.