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MRS L.S IFIL Email: [email protected] Nationality: British Profile An experienced Assistant Resource Manager with ample recruitment experience. Ability to build excellent relationships with clients and stakeholders maintaining excellent communication and records. I am an individual that excels in a target driven environment and inspires those around me whilst working effectively within a team, as well as on my own initiative. Reliable, innovative, trustworthy and highly motivated with ability to work enthusiastically and independently under pressure. I come with a good sound knowledge of complex recruitment within financial services (retail banking, compliance, risk etc.), commercial, industrial and IT recruitment as well as experience within business development, sales and proven ability to “think outside the box”. I’m adaptable and versatile with a desire for new challenges, I also have a good sense of humour and have proven ability to increase business and revenue. Employment April 2014 – Present Regulatory Finance Solutions - Management Consultancy Assistant Resource Manager Duties: Involvement in planning requirements for projects using bespoke capacity planner. Ensuring resource team are kept up to date with current supply highlighting any concerns in a timely manor Responsible for setting up and running processes within Resource and supporting others that run that process MI and reporting – Report relevant and timely MI to head of recruitment Circulate intake list to relevant key stakeholders Collating team attrition rates report on reasons by investigating individual cases where appropriate Deputise for the head if recruitment when applicable Negotiating with external suppliers Managing full recruitment lifecycle for projects existing and new – Managed recruitment process from inception to completion Design, document and continuously improve resource management process Responsible for tracking resource costs against forecasts and targets Managed Administration department ensuring compliance with UK and EU regulations are meet as well as clients vetting requirements. This includes: sanctions, SDN’s, CIFAS, Scottish Disclosures, referencing, right to work, credit checks, visa’s, motor offences, NDA’s and more

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Page 1: Lorraine CV amended 2

MRS L.S IFILEmail: [email protected]

Nationality: British

Profile

An experienced Assistant Resource Manager with ample recruitment experience. Ability to build excellent relationships with clients and stakeholders maintaining excellent communication and records.

I am an individual that excels in a target driven environment and inspires those around me whilst working effectively within a team, as well as on my own initiative.

Reliable, innovative, trustworthy and highly motivated with ability to work enthusiastically and independently under pressure. I come with a good sound knowledge of complex recruitment within financial services (retail banking, compliance, risk etc.), commercial, industrial and IT recruitment as well as experience within business development, sales and proven ability to “think outside the box”.

I’m adaptable and versatile with a desire for new challenges, I also have a good sense of humour and have proven ability to increase business and revenue.

Employment

April 2014 – PresentRegulatory Finance Solutions - Management ConsultancyAssistant Resource Manager

Duties:

Involvement in planning requirements for projects using bespoke capacity planner. Ensuring resource team are kept up to date with current supply highlighting any concerns in a timely manor

Responsible for setting up and running processes within Resource and supporting others that run that process

MI and reporting – Report relevant and timely MI to head of recruitment Circulate intake list to relevant key stakeholders Collating team attrition rates report on reasons by investigating individual cases where appropriate Deputise for the head if recruitment when applicable Negotiating with external suppliers Managing full recruitment lifecycle for projects existing and new – Managed recruitment process from

inception to completion Design, document and continuously improve resource management process Responsible for tracking resource costs against forecasts and targets Managed Administration department ensuring compliance with UK and EU regulations are meet as well as

clients vetting requirements. This includes: sanctions, SDN’s, CIFAS, Scottish Disclosures, referencing, right to work, credit checks, visa’s, motor offences, NDA’s and more

Monitor and ensure resource requirements for projects are met within agreed SLA’s Review and established causes for unfavourable trends in project delivery and provide and implement root

cause analysis and solutions- share findings and best practices with Project Managers and arrange change requests for project works

Coordinate regular Resource Team meetings as well as between Senior Managers and third party agencies

Carried out audits on new contractors that have been assigned to projects

Feb 2013 – April 2014Regulatory Finance Solutions - Management Consultancy Senior Resource Consultant/ HR

Duties:

Induction and training Negotiation with external suppliers

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MRS L.S IFILEmail: [email protected]

Nationality: British

Working closely with key stakeholders as well as clients and onsite contractors, assisting with high volumes of recruitment requirements

End to end senior hiring process – (e.g. sourcing, interviewing, job advertising, vetting, shortlisting, setting up interviews etc.)

Monitoring the progress of individuals and reporting on any issues Ensure all contractual and offer information are communicated to relevant departments

and support where necessary with the production of offer letters Working closely with line managers recruitment planning strategies which consider

immediate and long-term staff requirements First point of contact for all HR-related queries Working alongside the HR Director, participate in the use of social media avenues to

build employer brand, proactively search for candidates and to advertise roles. – (e.g. LinkedIn)

Compilation of weekly and monthly metrics for distribution within the team and to recruiting line managers

Control high volume recruitment campaigns ensuring that recruitment targets are met Actively participate in weekly recruitment planning meetings Ensured that all relevant referencing are taken up in a timely manner Administer CRB checks at the appropriate level for each role according to client

requirements, ensuring that any issues are raised with the relevant line manager Coordinate and attend recruitment fairs to ensure the best possible talent pool Updated Internal Resource department MI on a daily/ weekly basis for holidays and

sickness/ Absences

Achievement:

100% record on all recruitment projects in excess of 850 positions to date High volume recruitment of up to 400 PPI contractors over a duration of 3 months Worked solely alongside the HR Director with the recruitment for multiple projects from October 2013 –

February 2015, managing all recruitment requirements, vetting and administration Improved recruitment process and implemented new procedures to ensure compliance in all areas

according to regulators and client requests Fully managed and coordinated all vacancies, provided effective recruitment advice Resourced, recruited, managed and trained all internal Resource Consultants and Administrators Lead, facilitate and source recruitment campaigns which has resulted in meeting required intake targets

Jan 2012 – Dec 201224-7 Staffing Recruitment Agency Chippenham, WiltshireTemp and Perm Recruitment Consultant

Duties:

Using sales, business development, marketing techniques and networking in order to attract business from client companies

Working towards targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated

Building relationships with clients Developing a good understanding of client companies, their industry, what they do and

their work culture and environment Advertising vacancies appropriately by drafting and placing adverts in a wide range of

media, e.g., websites, job boards, windows, graduate sites Using social media to advertise positions, attract candidates and build relationships with

candidates and employers Headhunting - identifying and approaching suitable candidates who may already be in

work Using candidate databases to find the right person for the client’s vacancy

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MRS L.S IFILEmail: [email protected]

Nationality: British

Receiving and reviewing applications, managing interviews and creating a shortlist of candidates

Requesting references and checking the suitability of applicants before submitting their details to the client

Briefing the candidate about the responsibilities, salary and benefits of the job in question

Preparing CVs and correspondence to forward to clients in respect of suitable applicants

Organising interviews for candidates as requested by the client Informing candidates about the results of their interviews Negotiating pay and salary rates and finalising arrangements between client and

candidates Offering advice to both clients and candidates on pay rates, training and career

progression Reviewing recruitment policies to ensure effectiveness of selection techniques and

recruitment programs

July 2011 - Jan 2012USAY Compare Private Medical Insurance (FSA regulated) – (Head Hunted)Position Held: Internal Recruitment Officer

Duties: Reporting to all stakeholders, ensuring excellent communication – partnering with them

defining their staffing needs and agreeing best practice recruiting strategies Managing the recruitment process for all internal and external staff Maintained and developed productive relationships with key suppliers including

negotiating and managing terms of business Screening of CV’s and conducting competency based interviews for all internal and

external hiring Adhering to all FSA regulations by making sure all new starter are fully compliant before

on boarding Ensured the correct utilisation of relevant recruitment and HR systems Provided regular reporting updates and attended appropriate business management

meetings

Achievements:

Managed recruitment function solely and achieved 100% delivery on all recruitment requirements. Usay Compare over achieved on their predicted financial forecasts during my time here based on new recruits placed by myself.

September 2010 – July 2011 Moved from Scotland back to England – Career Break

May 2010- September 2010Lints Recruitment (Aberdeen)Temporary and Permanent Recruitment Consultant/ PA/ Admin Support

Duties: Placement of permanent and temporary staff Interview applicants to establish strengths, skills and requirements in commercial sector Contact existing candidates to identify their current situation and match to the current

job vacancies Maintain regular contact with clients seeking either temp or perm staff updating them

with any information Register local applicants within corporate and legal requirements Accurately interpret clients ’person specification and identify suitable applicants through

effective job matching Communicate all requirements of the job to the applicant

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MRS L.S IFILEmail: [email protected]

Nationality: British

Develop and maintain good relationships with core applicants to ensure loyalty Reference check candidates seeking to work for temporary contract Advertise vacancies via website and other recruitment source websites Business development Admin support to the director of the company and senior recruiter Diary management for the director and senior recruiter

Dec 2009 - May 2010Brook Street (Aberdeen)Permanent Recruitment Consultant

Duties:Develop new business within the core business areas:

Research Local activity to identify potential business opportunities and establish their value to the company

Monitor competitor activities in the area Use a structured approach to telephone sales to establish contact with prospective

clients Maintain regular contact with prospective clients and support this with mail shots,

marketing etc. ‘Spec out’ suitable permanent applicants to potential clients within agreed corporate

guidelines Provide a quality service to ensure that new business can be maintained and

developed

Maximise business with existing clients:

Maintain regular contact with existing clients to ensure full business potential is realised Establish the on-going recruitment needs of clients, through the development of close

business relationships Use structured sales calls to ‘spec out’ core applicants to existing clients Discover the extent and nature of competitor use and endeavor to place staff in these

areas Maintain profitability through the implementation of a competitive fee structure which

reflects the quality of the service Develop client relationship through appropriate, well planned visits Maintain accurate, well organised documentation

Placement of permanent staff: Identify Local applicants and implement appropriate methods to attract them Interview applicants within corporate guidelines to establish strengths, skills and

requirements Register local applicants within corporate and legal requirements Utilise Advantage to test applicants’ skills and to cross-train if required Minimise time spent with non-conforming applicants Accurately interpret clients ’person specification and identify suitable applicants through

effective job matching Use persuasive ability to sell the job to applicant to the client Communicate all requirements of the job to the applicant Provide face-to-face pre-interview advice to all applicants Follow up all placements to ensure retention of fee Develop and maintain good relationships with core applicants to ensure loyalty

Effective administration Ensure all relevant paperwork is completed accurately and efficiently Maintain accurate daily and weekly figure, as required by my Branch Manager

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MRS L.S IFILEmail: [email protected]

Nationality: British

Produce realistic timetables and targets for own achievement, communicating any problems with Branch Manager

Deliver a quality service to customers Ensure that Brook Street Best Practice is adhered to at all times Maintain required quality service levels to promote a professional image

Achievements:

One of the most highly achieved individuals in the North of England. My short time here earned me over 75% ratio on monthly monetary performance levels and I managed to be one of few that have beat statistics in Brook Street history.

EDUCATION

1994 – 1999 NOTRE DAME RCLondon, UK

G.C.S.E’sEnglish Language, Mathematics, History, Science, Geography, Art and Design, Textiles, Computer Studies and Home Economics

1999 – 2002 ST FRANCIS XAVIER COLLEGELondon, UK

BTEC National Diploma in Business and Finance2014 HRD Qualification