MM5009 DMSN 50A_23Des(USP+SN)_Student

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    MM5009

    Decision Making andNegotiation

    Prof. Utomo Sarjono Putro

    &

    Santi Novani, Ph.D

    MM5009 Decision Making and Negotiation !50

    oung Professiona" #PU50$%

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    INSTITUT TEKNOLOGI BANDUNG

    M($

    ProgrammeGradua teSchoo l o f Bus iness

    htt)*++.m-a.it-.ac.id

    M$S!/ 1 (US2N!SS $DM2N2S/$2NS34 1 (US2N!SS $ND M$N$6!M!N

    2NS2U !7N62 ($NDUN6htt)*++.s-m.it-.ac.id+m-a

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    3ontents

    1. Vision and Mission of MBA-ITB ....................... 2 Error: Reference source not found

    2. Learning Goals of MBA-ITB .............................. 2 Error: Reference source not found

    . Learning Goals of T!is "ourse ......................... Error: Reference source not found

    #. Learning $utco%es of T!is "ourse ................. Error: Reference source not found

    &. T!e "ourse 'tructure ...................................... # Error: Reference source not found

    (. T!e "ourse Plan .............................................. & Error: Reference source not found

    ). Lecturer Pro*le ................................................ + Error: Reference source not found

    ,. Grading ......................................................... 1 Error: Reference source not found

    +. 'tudents Guidance ........................................ 1 Error: Reference source not found

    1. References .................................................... 1 Error: Reference source not found

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    Vision and Mission of MBA-ITB

    Vision:

    To /e A 0orld "lass Progra% of Master and Business Ad%inistration t!at

    "reates Et!ical and Entrereneurial Leaders

    Mission:

    To educate and de3elo future leaders in /usiness

    To de3elo sustaina/le education rogra% for /uilding !u%an

    resource caacit4 needed for en!ancing industr4 co%etiti3eness in

    Indonesia

    .earning 6oa"s of M($82(In General5 T!e MBA-ITB6s learning goal is to de3elo students to !a3e t!e

    follo7ing c!aracteristics: A 'trong co%etence in /usiness and tec!nolog4-/ased %anage%ent

    as 7ell as decision %a8ing caa/ilities as de%onstrated /4 /usiness

    leaders in t!e 7orld.

    An et!ical leaders!i and rofessional %indset

    An entrereneurial sirit /ot! as rofessionals and as entrereneurs.

    A/ilit4 to %a8e decisions /ased on !u%an 3alues in a s4ste%ic and

    integrated %anner so as to %eet t!e needs of t!e co%%unit4.

    T!ere are t!ree rogra%s at MBA ITB Bandung ca%us 7it! seci*c

    learning goals as follo7s:

    $. oung Professiona"T!e learning goal of t!is rogra% is to /uild /usiness sensiti3it4 and/usiness ad%inistration 8no7ledge and s8ills re9uired to start career at%anagerial le3el.

    (. 3reative and 3u"tura" !ntre)reneurshi) #33!%T!e learning goal of t!is rogra% is to teac! students a/out doing/usiness in creati3e and culture sectors and !o7 to %anage t!eir ne7/usiness in t!ese areas.

    3. oung !ecutiveT!e learning goal of t!is rogra% to i%ro3e students6 agilit4 in decision%a8ing and to de3elo a !olistic 3ie7 of /usiness 7!ic! ena/les t!e% tolead a /usiness roect on a !ig!er le3el e;ecti3el4 in toda46s /usinessen3iron%ent.

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    :.earning 6oa"s of his 3ourseT!e essential focus of t!is course is to /uild an understanding of decision-

    %a8ing and negotiation rocesses. T!e course ro3ides guidances for

    e;ecti3e decision %a8ing t!at a3oid co%%on %ista8es and !idden tras5

    allo7ing students to de3elo insig!ts and understanding a/out t!e nature

    of decision-%a8ing and negotiation5 t!roug! an introduction to a range of

    rele3ant ideas5 issues and fra%e7or8s.

    T!is course is foroung Professiona"students. It ai%s at teac!ing and

    de3eloing t!e follo7ing co%etences:1. of a /usiness

    rocess/. Tec!nical foundation in /usiness %anage%ent

    i. A/ilit4 to understand decision %a8ing rocess?ii. Ability to use basic statistical tools (Probability*)iii. A/ilit4 to identif4 and anal4@e root causes of co%le

    /usiness ro/le%?i3. A/ilit4 to anal4@e decisions in3ol3ing %ultile o/ecti3es?3. A/ilit4 to anal4@e decisions in3ol3ing %ultile criteria 7it!

    aired co%arisons?3i. A/ilit4 to anal4@e decisions in3ol3ing uncertainties.

    c. 'trategic designi. 'ol3ing decision ro/le%s in3ol3ing large nu%/er of factorsii. Al4ing si%ulation to t!e ro/le%s?

    d. Leaders!ii. Ma8ing decisions in3ol3ing grous of indi3iduals.

    2. a3ing %indset of an entrereneurial leader ina. "o%le Pro/le% sol3ing

    i. Identif4ing and anal4@ing a conCict situation in /usiness/. Interacti3e Decision Ma8ing

    i. I%le%enting negotiation 7it! ersecti3e of clai%ing 3alue

    =7in lose>ii. I%le%enting negotiation 7it! ersecti3e of creating 3alue

    =7in 7in>

    ;.earning utcomes of his 3ourse

    After co%leting t!is course5 students 7ill /e a/le to ana"

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    generating alternati3es5 and roosed so"utions to a com)"e

    -usiness situation.

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    '.he 3ourse StructurePlease dra7 a structure of co%etence /uilding in t!is course.

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    A/ilit4 to anal4@e decisionand elain t!e 3ariet4 of

    A/ilit4 to use negotiation

    fra%e7or8 /ased on

    A/ilit4 to

    identif4 and

    anal4@e root

    causes of

    A/ilit4 to anal4@e

    decisions

    in3ol3ing

    A/ilit4 to

    anal4@e

    decisions

    A/ilit4 to sol3e decision

    ro/le%s in3ol3ing large

    nu%/er of factors and al4

    Elain and i%ro3e t!e co%etence instructuring ro/le%s /4 using decision

    %a8ing and negotiation s8ills?

    A/ilit4 to ana"

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    5.he 3ourse P"anPlease *ll in t!e ta/le /elo7 7!ic! descri/es !o7 students are going to

    attain seci*c co%etence as %entioned in t!e course structure a/o3e

    and !o7 4ou6re going to e3aluate it.

    >eek utcome#s% $ctivit

    Reading:

    - "!ater 1 inFener5 ". Tregoe5 B. =1++)>.The New RationalManager. PrincetonResearc! Press:Princeton

    SN

    (reak

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    >eek utcome#s% $ctivit

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    >eek utcome#s% $ctivit. Decision

    Analysis for

    Managementu!gment5 1-21

    SN

    (reak

    Session : #09.'58.5%*

    "ase of Del!i

    Met!od

    SN

    >eek AMid erm

    >eek ? A/ilit4

    to understand

    /asic of ga%et!eor4

    A/ilit4 to

    understand !o7to transfor%ro/le% intoga%es and itsstrateg4

    Session #0?.00809.;0%*

    To a3oid 'ilot!in8ing: 'odaGa%e

    Kil%: Beautiful

    Mind

    Introduction to

    Ga%e T!eor4

    Avinash Dixit, Skeath andHeiley Jr.. Games ofStrategy, 2005

    USP

    (reak

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    >eek utcome#s% $ctiviteek 0 Elain !o7 to

    usedconfrontationanal4sis soft7areand !o7 toanal4@e t!eresults ofeeri%ent.

    Al4 and

    anal4@e a conCictro/le% fro% real7orld.

    Session #0?.008

    09.;0%* "onfrontation

    Anal4sis=Dile%%a of"olla/oration>

    "ase: Kil%

    /eading*

    "!. ( T!e 'iDile%%as5 1&-1)5 The "i#Dilemmas of$ollaboration% &nter'organisationalRelationshis asDrama5 Br4ant5 .5=2>.

    USP

    (reak

    Session : #09.'58.5%*

    Practicing

    "onfrontationManager='oft7are ofDra%a T!eor4>

    USP

    >eek -

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    >eek utcome#s% $ctivit

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    @.ecturer ProB"e

    Prof. Dr. Utomo Sarjono Putro!8mai"* utomoCs-m8it-.ac.id

    Prof.Dr. Utomo Sarjono Putro recei3ed /ac!elor degree fro% undergraduate

    stud4 rogra%5 Industrial Engineering Deart%ent of Engineering ITB on1++25

    t!en on 1++& to 215 !e continued to Master and Doctoral rogra% at

    Deartment of alue an! Decision "cience To+yo &nstitute of Technologyaan.

    e u/lis!ed aers in se3eral international ournals5 suc! as &,,, Transaction

    on "ystems Man an! $ybernetics "ystem Analysis Mo!eling "imulation and

    "ystems Research an! -ehaioral "cience5 and also se3eral c!aters in Boo8s

    u/lis!ed /4 'ringers.

    is researc! interests include decision science5 s4ste% %odelling for olic4

    de3elo%ent5 confrontation anal4sis5 negotiation5 ser3ice science and agent

    /ased %odelling and si%ulation.

    "urrentl45 !e is acti3e as an eert in President6s Deli3er4

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    '!e !as also as a %e%/er of roect5 including researc! A7ard fro% 2& u to

    no7 /4 DIFTI and LPPM ITB. er interest researc! is in Value "o-creation in

    'er3ice '4ste% using Modeling and 'i%ulation.

    A.6rading

    Please %ention !o7 grading is deter%ined 7it!in t!is course. It s!ould /e/ased on t!e e3aluation 4ou seci*ed in t!e course lan a/o3e.

    Ea%le:

    2tem >eight

    Indi3idual case assign%ents =Indi3idual5

    su/%itted /efore class discussion>

    2

    '4ndicate case assign%ents =Grou5

    su/%itted /efore class discussion>

    1&

    "lass articiation =Indi3idual> 1&

    Mid Test =Indi3idualNDecision Ma8ing> 2&

    Kinal Test =Indi3idualNJegotiation> 2&

    $ 00

    Jote:Hou %a4 also 7rite so%et!ing a/out !o7 4ou6re going to add students6

    attitude or secial role in t!e class =e.g. class coordinator> into t!e *nal

    grade. o7e3er5 it6s not eas4 to do t!at and 4ou !a3e to /e 3er4 clear

    a/out it in order to a3oid co%laints fro% students.

    ?.Students 6uidance

    In order to succeed5 students are ad3ised to do t!e follo7ings:1. Allocate suOcient ti%e for self-rearation2. Discuss concets and cases 7it! t!eir s4ndicate. Ela/orate ractical cases aart fro% cases gi3en#. a3e a roer notes of all lecture

    &. "ontri/ute acti3el4 in t!e class

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    9./eferencesPlease %ention %ain references t!at 4ou use in t!is course. Ma8e sure

    t!at t!e4 are a3aila/le for students at MBA ITB li/rar4. If not suOcient5

    lease as8 t!e li/rarian to order it for 4ou.

    Main tet /oo8: Ba@er%an5 M.. =1++#5 t!ed.>. u!gment &n Managerial Decision Ma+ing. New

    /or+% 0iley astie5 R. Da7es5 R. =215 2nd ed.>. Rational $hoice in an 1ncertain 0orl!.

    The Psychology of u!gment an! Decision Ma+ing.$alifornia% "A2, Publications&nc.

    Ba@er%an5 M.. 5 Jeale5 M.A. =1++2>. Negotiating Rationally. New /or+% 3ree

    Press Br4ant5 .5 =2>. The "i# Dilemmas of $ollaboration% &nter'organisational

    Relationshis as Drama5 o!n 0ile4 'ons Ltd.5 England. Gano5 D.L. =2)5 rd ed.>.Aollo Root $ause Analysis 4 A New 0ay of Thin+ing.

    1"A Aollonian Publications 55$. Le7ic8i5 R. .5 Barr45 B5 'aunders5 D.M. =2)>. ,ssentials of Negotiation. #t!ed.

    Boston5 MA: McGra7-ill5 2). T!o%son5 L. =2&> The Min! an! Heart of the Negotiator. rdedition. . 7D Negotiation. -oston Massachusetts% H-"

    Press. Mal!otra5 D. Ba@er%an5 M.. =2,>. Negotiation 2enius. New /or+% H-"'

    -antam -oo+s. o7ard5 J.5 "onfrontation Anal4sis: o7 to 0in $erations $t!er t!an 0ar5

    ""RP Pu/lication 'eries5 1+++. Br4ant5 .0.5 T!e 'i Dile%%as of "olla/oration: Inter-organi@ational

    Relations!is as Dra%a5 o!n 0ile4 'ons5 2. A3inas! Diit and Barr4 Jale/u; : T!in8ing 'trategicall45 Jorton5 1++1

    A3inas! Diit5 '8eat! and eile4 r.. Ga%es of 'trateg45 2&

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