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SmartCloud Enterprise Infos Complémentaires pour Partenaires Loic Simon - Loic_simon @ fr.ibm.com +33 6 76 75 40 71

2011.07.21 SmartCloud Enterprise - infos pour partenaires

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Page 1: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

SmartCloud EnterpriseInfos Complémentaires pour

Partenaires

Loic Simon - [email protected] +33 6 76 75 40 71

Page 2: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Portefeuille d’offres Cloud IBM

SmartCloud Enterprise

Page 3: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

IBM Smart Cloud - Foundation for Value-Add Services and Applications

IBM Delivered Services

ISVs ISVs

Platform ISVs

Ecosystem Enablers

Other IBM / ISV Plats

Anchor SaaS

Industry Solutions

Application, ISV other partner ecosystems

Common Cloud Management Platform

Cloud Reference Architecture

Page 4: 2011.07.21   SmartCloud Enterprise - infos pour partenaires
Page 5: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

IBM SmartCloud Enterprise

IBM delivery centers

Your servers and PCs

Internet

Your firewall

IBM unique security and authentication model

IBM firewall

Enterprise-class IT infrastructure – Offering control, reliability, data security and

massive scalability in performance and capacity

IBM owned and managed – Multi-tenant shared infrastructure– Highly virtualized– Multiple IBM delivery centers – Preconfigured software images

Enhanced security– Secured access through the Internet– Virtual private network option– Based on IBM security standards

Usage based model-use– Virtualized IT development and test resources

delivered on a usage-based billing model

Enterprise-class cloud environment for production and development / test workloads

Production site: http://www.ibm.com/cloud/enterprise

More information on the offering landing page http://www.ibm.com/services/us/igs/cloud-development

BP sales kit

Learn More

Page 6: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

IBM Cloud Centers

HanoiHanoiVietnamVietnam

Silicon ValleySilicon ValleyCaliforniaCalifornia

DublinDublinIrelandIreland

São São PauloPauloBrazilBrazil

JohannesburgJohannesburgSouth AfricaSouth Africa

BangaloreBangaloreIndiaIndia

TokyoTokyoJapanJapan

IBM Cloud LabsIBM Cloud Labs

SeoulSeoulS. KoreaS. Korea

IBM SmartCloud EntepriseIBM SmartCloud Enteprise

SingaporeSingapore

BeijingChina

RaleighRaleighNCNC

Cloud Cloud ResearchResearch

EhningenEhningenGermanyGermanyBoulderBoulder

COCO

Toronto, Toronto, ON ON

CanadaCanada

IBM Managed Backup Cloud – IPS (not all listed)IBM Managed Backup Cloud – IPS (not all listed)

MLVMLVFranceFrance

MadriMadrid d

SpainSpain

LondonLondonEnglandEngland

CapetownCapetownSouth AfricaSouth Africa

Hong Kong

SydneySydneyAustraliaAustralia

7 Cloud Data Centers11 Cloud Labs57 Global Delivery Centers54 Global Command Centers

Page 7: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Additional Business Partner services that support and complement the IBM SmartCloud Enterprise services.

Only applications that can be virtualized can be hosted on a cloud, so help your client identify and virtualize selected applications

Cloud Migration Consultancy

Cloud Migration Consultancy

Manage the virtualized access and the instances and images (Private and Enterprise community)

Instance & Image Management

Instance & Image Management

Offer your client the right software licenses for the virtualized environment

Software LicensingSoftware Licensing

Establish client security and access policies

Security*Security*

Assist the client with help and support to administer the cloud account

Customer Administration

Support

Customer Administration

Support

Subject matter experts to undertake an assessment review to design a roadmap and help the client build their own cloud business case

BP Assessment Review

BP Assessment Review

Following on from your cloud migration consultancy, you perform if going to the cloud is the right path forward

Readiness reviewReadiness review

NetworkingNetworking

IBM is “supplying the dial tone” so you can supply the networking services

Enable business and IT availability and continuity, for both normal day-to-day and unusual/crisis operations.

Business Continuity*Business

Continuity* Cloud Migration Implementation

Services

Cloud Migration Implementation

Services

Project management, transitional and implementation services, education, disposal of legacy assets

Cloud Strategy Services

Cloud Strategy Services

Formulate the cloud strategy for the business

Plan

Build

Deliver

* Indicates additional opportunity for Business Partners to resell GTS channel-enabled cloud services.

Page 8: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Exemples de Services DU Partenaire autour de Smart Business Cloud - Enterprise

Image ManagementImage Management

Level 1 helpdeskLevel 1 helpdesk

PersistentStorage

PersistentStorage Readiness reviewReadiness review

NetworkingNetworking

Business ContinuityBusiness Continuity

« Managed Cloud Services » - Infogérance de Services Cloud

Page 9: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Examples of Value-add Services for Cloud Workloads

Gen

eral

Ass

essm

ent

Targ

eted

Ass

essm

ent

Spec

ial P

roje

cts

Bus

ines

s Cas

e A

ssis

t

Leve

l 1 H

elp

Des

k /A

dmin

Softw

are

Lice

nsin

g

Imag

e / I

nsta

nce

Man

agem

ent

Secur

ity

Net

wor

king

Busin

ess

Contin

uity

Har

dwar

e Pro

visi

onin

g

Solut

ion

Dep

loym

ent

Desktop Management

Storage

Development and Test

Dat

a M

igra

tion

Plan Build Deliver

Page 10: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

SmartCloud Enterprise Billing Model (resell)

IBM

Distributor

Tier 1 BP

Customer

Tier 2 BP

Monthly Invoice – after the month end

including the actual usage.

Monthly Detail Billing file

Invoice at desired frequency – monthly,

quarterly, etc.

Billing Detail file by Tier 2 BP Customer

Invoice at desired frequency – monthly,

quarterly, etc.

Invoice at desired frequency – monthly,

qtrly, etc.

Monthly Invoice – after the month end

including the actual usage

Monthly Detail Billing file

How to: Billing

Page 11: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

11

SmartCloud Enterprise agreement and attachments.

Premium Services Order FormBusiness Partner Order Form + Standard base agreement

Lets your client order a selection of ’premium’ services:

•Reserved capacity package•On-boarding service•Premium support (24*7 phone & OS)•Virtual Private NetworkMay be ordered up front or later.

•Your client gets an account and access to the Cloud Portal so they can provision resources on the IBM Cloud.

•No commitment to buy anything.

Page 12: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Customers have the option to reserve pools of computer resources and

potentially reduce cost at the same time or they can ‘pay-as-they-go’…

Package Pricing model Package description

Pay-as-you-go

Per virtual machine (VM) hour

• No commitment for you to buy fixed amounts of resources

• IBM will provide capacity as available

Pay-as-you-go with

reserved capacity

Monthly charge

plus Preferred

(discounted)per VM hour

• Reserved capacity pool package – ability to freely provision and de-provision any combination of VMs within chosen pool size limits for a 6 or 12 month period

• Pool consists of CPUs with matching memory and storage. Smallest pool has 64 base processors, 96 GB memory and 9.6 TB storage. Larger pools may be ordered in units of this small package.

• Discounted VM per hour usage charge within pool• No commitment for you to buy fixed amounts of resources• Monthly reserved capacity package charge for 6 or 12

months proportional to pool size

Greater incentives available for Business Partners for reserved capacity deals. Look for customers with large stable loads or with a need to assure availability of enough capacity.

Introduction: Two pricing models

Page 13: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Key steps for the Business Partner to process the deal and to get the end customer using the service include the deal registration, selecting the right contracts and filling in the Resale Order request Form, which

triggers the delivery of the welcome kit…

• Ensure you have your Business partner Operations administrator (BPOA) IBM ID registered at www.ibm.com before you sign your first customer to avoid delays in on-boarding

• Register the Deal at GPP, if Reserved Capacity option is included at https://w3.ibm.com/transform/gpp/emea/gb/gppmanager/start.swe

• Declare the opportunity won at GPP• Send the signed contract Z125-8499 to IBM together with the BP Resale Order Request Form,

which includes the important details to set up the service• The BP Resale Order Request Form must include the GPP opportunity number, Program Letter

number – ZU11-0280 and Tier 2 BP CEID for the additional discount according to the terms & conditions of the IBM SmartCloud Enterprise - Deal Registration program

• Include Order Form Z125-8502, if Additional Services are required (This form is to be signed by the end customer and returned to IBM)

• The end customer need to register their ADMIN ID at ibm.com before they can access the service and add users

• The welcome kit includes the information how to set up the ADMIN ID and other details

How to: Deal Processing

Please see the list of required attachments to the order on the next page.

Page 14: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

The required documents when placing the SmartCloud Enterprise order are listed below in red. The others need to be added, if

additional services are ordered. The Sales Transaction Hub need to attach these to the Cloud Business Office Service Activation form. If any of the documents is missing, there might be a delay getting the

services activated…

• Signed SmartCloud Enterprise Agreement Z125-8499

• Filled Business Partner Resell Request Form

• Signed Additional Services Order Form Z125-8502– If additional services are required (i.e. VPN, Reserved Capacity option, etc.)

• Purchase Order– If the end customer uses PO for their purchases

• Standard Enablement Confirmation Form– If the customer wants to limit the configurations (i.e. size and type of the Virtual

Machines, SW licenses, etc.)

• PartnerWorld Developer Use Only (DUO) Enablement Confirmation Form– i.e. for ISVs use for development and testing of their application

• VPN Boarding Form– If VPN Services were ordered– Requires also filled & signed Z125-8502

How to: Required Attachments

Page 15: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Des SME* Cloud Pour vous aider

– Loic Simon [GBP] – Patrice Fontaine [IDR]– Lionel Maugey [SEI]– Florence Marcel [Mkg] – Et les autres SME*

Cloud réunis autour de Philippe Verien.

[*Subject Matter Experts]

Page 16: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Nos Propositions• Information/Engagement/Formation

– Webinaire/Séminaire de découverte du Cloud

– Cloud Fast Track Workshop [stratégie/action]

– Formation des Equipes Ventes/BizDev « à la carte »

– Formation Technique– Plan Marketing Individuel ou Syndiqué

• Projets/Deep-Dive– Mise en relation avec les bons SME IBM et

Partenaires pour Projets Clients et/ou « Deep Dive » [Produits & Services, Architecture, Technique, BizModel…]

• Cloud Specialty– Webinaire/Séminaire de présentation– Plan d’accès à la Cloud Computing

Specialty

• Club Cloud des Partenaires [intégrant le Club Alliances]

– Forum Cloud et sites/blogs associés.

Page 17: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

Cloud Application ProvidersCloud Services Solution Providers

Cloud BuildersCloud Infrastructure

Providers

Cloud Technology Providers

Club Cloud des Partenaires

[Experts Métiers]

[Experts BizDev]

Page 18: 2011.07.21   SmartCloud Enterprise - infos pour partenaires
Page 19: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

clubcloud.blogspot.comBlog du Club Cloud

ibmcloudcatalog.blogspot.comOffre Cloud IBM pour Partenaires

LinkedIn, Viadeo, Facebook, Twitter, Slideshare, Youtube…

Sites et Blogs de Partenaires

Sites IBM pourPartenaires

forumcloudibm.comSite du Forum du Club Cloud

club-cloud.comSite du Club Cloud

leblogducluballiances.blogspot.comBlog du Club Alliances

LinkedIn, Viadeo, Facebook, Twitter, Slideshare, Youtube…

Sites et Blogs de Partenaires

Sites IBM pourClients

cluballiances.comSite du Club Alliances

Blogs des Clubs Métier

Sites des Clubs Métier

Page 20: 2011.07.21   SmartCloud Enterprise - infos pour partenaires

MERCI !

[email protected]