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Slides exploités par Patrick Bouillaud d'IBM dans le cadre de l'atelier "MSP - RV des Experts du Club Cloud des Partenaires" [Partner VIP 2012]
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Managed Service Providers RV des Experts
du Club Cloud des Partenaires
Patrick BouillaudClient Executive MSP’s & ISV’sGlobal Business Partner & Mid Market IBM [email protected] @pbouillaudBlog: http://pbouillaud.wordpress.com
Managed Service Providers – RV des Experts
Managed Service Providers – RV des Experts
Quelles sont les tendances du marché du Cloud et les perspectives pour les MSP? Comment développer un business de Cloud Infrastructure Provider? Quel est le retour d'expérience de mes pairs? Comment profiter des offres et des programmes de partenariat d’IBM et de ses partenaires?
Cloud Provider
Infrastructures
Cloud Provider
Cloud Builder
Cloud Reseller
Client
Infrastructures
Applications
Technologies
CSI
VAR
Client
Technologies
ISV
MSP
Principaux Business Models Cloud
11h00Cloud BuildersRV des Experts
12h10Revendeurs Cloud
RV des Experts
14h10MSPs
RV des Experts
13h20Editeurs
RV des Experts
6 ateliers, des RV d’affaires, un stand IBM
12h10 - Comprendre l’offre IBM SmartCloud Foundation
Zoom sur PureSystems
14h10 - Retour d’Expérience Managed Private Cloud
[MSP & Editeur]
A la demande toute la journée
RV d’affaires avec des Experts et Dirigeants IBM
Stand IBM & Club Cloud des Partenaires
Order a service
Approve a service
Build a service
Deliver a service
Operate a service
Charge for a service
Close / Suspend a service
IT Clients
IT Organization
Application Platform Infrastructure
Cost
Value
All IT deliver the same kind of outcomes to their clients thru, roughly, the same processes. IT service delivery is first a question of Service Delivery processes.
IT (cloud) Technology ?
Order a service
Approve a service
Build a service
Deliver a service
Operate a service
Charge for a service
Close / Suspend a service
IT Clients
IT Organization
Application Platform Infrastructure
Cost
Value
All IT deliver the same kind of outcomes to their clients thru, roughly, the same processes. IT service delivery is first a question of Service Delivery processes.
IT (cloud) Technology ?Service Delivery
Processes
- 8 -
Order a service
Approve a service
Build a service
Deliver a service
Operate a service
Charge for a service
Close / Suspend a service
IT Organization
Many IT have engaged efforts to improve technology management efficiency.
DownsizingVirtualizationAutomationDC consolidationServer consolidationSystem managementOutsourcing…
IT CostIT Capabilities
IT Industrialization
- 9 -
Order a service
Approve a service
Build a service
Deliver a service
Operate a service
Charge for a service
Close / Suspend a service
IT Organization
IT Clients
Value Cost
?
DownsizingVirtualizationAutomationDC consolidationServer consolidationSystem managementOutsourcing…
IT Industrialization
• Internal or External clients• Production, Pre-prod, Dev, Test• Transactional, Analytic, HPC, Collaboration• Core business, Back office, ERP Front office, CRM• Sales, Marketing, Design, Factory floor, Delivery
Many IT have engaged efforts to improve technology management efficiency.
IT CostIT Capabilities
But IT clients need an efficient IT Service.
- 10 -
IT Clients
Traditional Delivery Model
Order ? Approve ?
Build ? Deliver ? Operate ?
Charge ? Close/Suspend ?
Traditional Technology
Suppliers
Cloud Technology & Solutions Suppliers
Effectiveness Simplicity Agility Flexibility Reactivity Availability Completeness Rightness…
Value Cost
Clo
ud
Ser
vice
D
eliv
ery
Application Platform Infrastructure
Downsizing Virtualization Automation DC consolidation Server consolidation System management …
• Self-Service Portal• Resources pooling• Broad network access• Rapid elasticity• Measured Service…
?
Cloud allows IT to better serve Lines Of Business while reducing costs Cloud allows Business Lines to reduce Time To Market and enhance agility
Outsourcing &Hosting Partners
Cloud Service Suppliers
Application Platform Infrastructure
What’s New What’s New with Cloud with Cloud
Computing ?Computing ?
- 11 -
What’s New What’s New with Cloud with Cloud
Computing ?Computing ?
IT Clients
Traditional Delivery Model
Order ? Approve ?
Build ? Deliver ? Operate ?
Charge ? Close/Suspend ?
Traditional Technology
Suppliers
Cloud Technology & Solutions Suppliers
Clo
ud
Ser
vice
D
eliv
ery
Application Platform Infrastructure
Downsizing Virtualization Automation DC consolidation Server consolidation System management …
• Self-Service Portal• Resources pooling• Broad network access• Rapid elasticity• Measured Service…
IT as a (cloud) Service Provider
Value Cost
Compliance Integration Security Performance Availability Continuity…
Cloud is not just about technology – it is a paradigm shift.
“We need to be ahead of the curve in restructuring our IT organization to meet the needs of the business.” Source IBM CIO Study
Value Cost
Effectiveness Simplicity Agility Flexibility Reactivity Availability Completeness Rightness…
Outsourcing &Hosting Partners
Cloud Service Suppliers
Application Platform Infrastructure
- 12 -
What’s New What’s New with Cloud with Cloud
Computing ?Computing ?
IT Clients
Traditional Delivery Model
Order ? Approve ?
Build ? Deliver ? Operate ?
Charge ? Close/Suspend ?
Traditional Technology
Suppliers
Cloud Technology & Solutions Suppliers
Clo
ud
Ser
vice
D
eliv
ery
Application Platform Infrastructure
Downsizing Virtualization Automation DC consolidation Server consolidation System management …
• Self-Service Portal• Resources pooling• Broad network access• Rapid elasticity• Measured Service…
IT as a (cloud) Service Provider
Value Cost
Compliance Integration Security Performance Availability Continuity…
Cloud is not just about technology – it is a paradigm shift.
“We need to be ahead of the curve in restructuring our IT organization to meet the needs of the business.” Source IBM CIO Study
Value Cost
Effectiveness Simplicity Agility Flexibility Reactivity Availability Completeness Rightness…
Outsourcing &Hosting Partners
Cloud Service Suppliers
Application Platform Infrastructure
Engagement dans les normes ouvertes et vis-à-vis d’un large écosystème
DeployDesign
Business Process as a Service
Software as a Service
Platform as a Service
Infrastructure as a Service
Consume
Portefeuille d’offres Cloud IBM
Smarter Commerce
Social Business
Business Analytics
Smarter Cities
Existing Infrastructure
Cloud Builder
Client
Technologies
… pour les MSPs et les Cloud Providers
Cast Iron Cloud Integration
Workload Deployer
PureApplication Systems
SmartCloud Provisioning
SmartCloud Entry
PureFlex Systems
Cloud Provider
Cloud Reseller
Infrastructures
Applications
Cloud Builder
Client
Technologies
En complément…
SmartCloud ServicesSmartCloud Enterprise
SmartCloud Application Services
SmartCloud Enterprise – Object Storage
Virtualized Server Recovery
Managed Security Services
Hosting & DataCenter ServicesCloud Provider
Cloud Reseller
Infrastructures
Applications
Higher Partner Profit drives future investments
Predictability of marginsGuaranteed margins for value
Increasedmarketing funds
linked to ROI
Financial offerings to
improve cash flow
Resources for our BPs“champions for growth”
feet on the street
Specialty programs to drive value
Skills and Technical Resources – dedicated, aligned, communities
Support IBM: de la génération d’opportunités au cash flow
Documents et présentations de partage d’expérience et d’expertise sur le site du Forum du Club Cloud des Partenaires:www.forumcloubibm.com
Actualité, curation, points de vue sur l’écosystème Cloud sur le blog du Club Cloud des Partenaires:http://clubcloud.blogspot.com
