Use Trailhead to Become Salesforce Certified!

Abdelhakim MOUTTAQUISenior IT Manager, SIWAYSalesforce Certified Developer@abdelhakim

Doria HAMELRYKSenior Delivery Manager, SIWAYSalesforce Certified Administrator@Doria_Hamelryk

Abdelhakim MOUTTAQUI@abdelhakim

SENIOR IT MANAGER

Doria HAMELRYK@Doria_HamelrykSenior Delivery Manager

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Safe Harbor

• Use Salesforce to break down our own barriers• What is Trailhead?• Ways to leverage Trailhead to its full potential• Become Salesforce Certified• Blaze your trail and accelerate your career

Key Takeaways

Goals and Barriers

Breaking Down BarriersWhat is stopping you today?

Opportunities Abound!

• Hesitance for students to get into STEM subjects

• Lack of knowledge about Salesforce

• No easy and fun way for younger generations to get an intro to STEM

• Plenty of job opportunities

STEM Opportunities

• Salesforce Administrator - $64,000

• Salesforce Developer - $87,000

• Salesforce Business Analyst - $90,000

• Salesforce Project Manager - $94,000

• Salesforce Consultant - $114,000

• Technical Architect - $130,000Sources: Indeed, Payscale, ItJobWatch, November 2014, http://www.runconsultants.com/blog/6-high-paying-salesforce-average-salaries/

Hiring Problem

Making it easy

Making it fun

Making it available

Salesforce and STEM Problem

What is Trailhead?

Learn Salesforce for Free!

Structure of Trailhead

http://trailhead.salesforce.com

How To Access it

How To Maximize Trailhead

Train, Learn, SucceedHow To Use It As An Individual

DEMO

Become Salesforce Certified

• It’s awesome!• It’s fun!• It’s profitable!

Why Become Certified?

Salesforce Certified Administrator – ADM 201Objective Weighting

StandardandCustomObjects 18%

SecurityandAccess 15%

ReportsandDashboards 13%

DataManagement 11%

SalesCloudApplications 9%

UserSetup 9%

WorkflowAutomation 7%

ServiceCloudApplications 6%

ActivityManagement 3%

ContentandFolderManagement 2%

DesktopandMobileAdministration 2%

AppExchange 2%

OrganizationSetup 1%

GlobalUserInterface 1%

Chatter 1%

Salesforce Certified Advanced Administrator – ADM 211Objective Weighting

SecurityandAccess 20%

ProcessAutomation 13%

DataManagement 10%

SalesCloudApplications 10%

ServiceCloudApplications 10%

ReportsandDashboards 10%

ChangeManagement 10%

ExtendingCustomObjectsandApplications

8%

AuditingandMonitoring 6%

ContentManagement 3%

Salesforce Certified Platform App BuilderObjective Weighting

BusinessLogicandProcessAutomation 27%

UserInterface 14%

Security 10%

AppDeployment 8%

Reporting 5%

Mobile 5%

Social 3%

Additional Info To Know

• #Trailhead• #AwesomeAdmin• Salesforce Admns (there’s no ‘I’ in Admin!)• @salesforceadmns

• Chris Duarte, Managing Editor, Trailhead• @TheChrisDuarte

• Sandeep Bhanot, Product Owner, Trailhead• @cloudysan

• Adam Seligman, SVP, Developer Relations• @adamse

How To Get Involved

• http://certification.salesforce.com

• Salesforce Help and Training Catalog• Both in person and online

• Blogs• Follow Salesforce employees

and MVPs on social media• Join local Salesforce User

Groups• Success Community

Additional Resources For You

• https://success.salesforce.com

• Trailhead

• SalesforceTraining&Certification

• SalesforceCertificationStudyGroup

• SalesforceCertifiedProfessionals

Success Community Groups to Join

Head Start

Great, What’s Next?

✚ ✚

=

Eliminate

Thank you