Pourquoi un programme de formation des employés est important pour votre transformation numérique

Conférence sur la Transformation Numérique par le CloudThe Cloud Digital Transformation SummitMontréal, 16 juin 2016 – Montreal, June 16 2016

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Session 2POURQUOI UN PROGRAMME DE FORMATION DES EMPLOYÉS EST IMPORTANT POUR VOTRE TRANSFORMATION NUMÉRIQUEWHY AN EMPLOYEE TRAINING PROGRAM IS IMPORTANT FOR YOUR DIGITAL TRANSFORMATION

Anthony MetrakosProductivity ConsultantCloud-IT

1 Getting Started

2 Empowering Employees

3 Education and Training

4 Resources

Agenda

Getting started

•Governance / Advisory Board• Education strategy• Education Plan• Engagement Workshops

Empowering Employees

• Thinking outside the box• Better interpretation of process’• Better integration of process’•Happier employees

Education and Training

• Active Training• Passive Education•Workshops / Personas• Ressources

Active Training• Strengths: • Interactive• Should be often• Helps Employees understand

more• Challenges:• Knowledge retention• Incorporating daily tasks

Passive Training

• Strengths:• 24/7 availability• Extension of Active training• Peer to Peer interaction

• Challenges:• Finding the right Champion• Keeping Champion up to date• Keeping champions engaged

Building a Champion

•How do they fit in the big picture?•Qualifications•Why are they important?•How will they Support the transformation• Responsibilities•How to Motivate

How do they fit in the Big Picture?

Strategy & key Stakeholders

Usage Scenarios

Communications and Training

IT and social Governance

Digital Transformation Launch

Qualifications of a Champion

• Passionate• Excited• Can evangelize

Why so Important?

* Microsoft Data

How will Champions Support the Transformation?

•Get the enthusiasm growing• Build influence• Bring in new ways to work• Identify business Challenges• Provide feedback

Responsibilities

• Bring value to the internal teams• Build awareness• Support Leadership• Provide feedback• Help with on-boarding

Workshops / Personas

• Training the champions• Horizontal by solution• Vertical by department

•What is a Persona?

Recording of PowerPoint Session

Internal “YouTube”

Recording of Video Conference or Webinar

Resources

Office Mix

Office Videos

Skype for Business

MERCI / THANK YOUN’oubliez pas de compléter votre évaluation et de visiter le stand

Vidéo

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Conférence sur la Transformation Numérique par le CloudThe Cloud Digital Transformation Summit

Présenté par