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    MCB

    HHiissttoorryy aanndd IInnttrroodduuccttiioonn ooffMMuusslliimm CCoommmmeerrcciiaall BBaannkk

    Muslim Commercial Bank (MCB) unfolds 62 years of growth. MCB is not an overnight success

    story. MCB Ltd formerly known as Muslim Commercial Bank Limited was incorporated by the

    Adamjee Group on July 9, 1947, under the Indian Companies Act, VII of 1913 as a limited

    company. The bank was established with a view to provide banking facilities to the business

    community of the South Asia. The bank started corporate life in Calcutta on July 9, 1947. After

    the partition of the Indo-Pak Subcontinent, the bank moved to Dhaka from where it commenced

    business in August 1948. In 1956, the Bank transferred its registered office to Karachi, where

    the Head Office is presently located. Thus, the bank inherits a 62-years legacy of trust in its

    customers and the citizens of Pakistan.

    The bank was nationalized in 1974 during the government of Zulfikar Ali Bhutto. This was the

    first bank to privatize in 1991 and the bank was purchased by a consortium of distinguished

    Pakistani corporate groups led by Nishat Group. As of June 2008, the Nishat Group owns a

    majority stake in the bank. Founded in 1948, Nishat Group is one of the leading and most

    diversified business groups in Pakistan. The group has strong presence in the most important

    business sectors of the country such as banking, textile, cement and insurance.

    Mian Mohammad Mansha is the Chairman of the group (and also MCB) and has played

    instrumental role in its success. In recognition of Mr. Manshas contribution, the Government of

    Pakistan has conferred him with "Sitara-e-Imtiaz", one of the most prestigious civil awards of the

    country.

    During the last fifteen years, the Bank has concentrated on growth through improving service

    quality, investment in technology and people, utilizing its extensive branch network, developing

    a large and stable deposit base and managing its loan book through improved risk management

    processes.

    MCB is Pakistans fourth largest bank by assets having an asset base of PKR 445 billion at

    December 31, 2008 on a consolidated basis and the largest bank by market capitalization. The

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    MCB

    Bank has a nationwide distribution network of over 1,050 branches. In 2008, MCB reported an

    after tax profit of PKR 15.3 billion on a consolidated basis.

    Vision Statement

    To be the leading financial services provider, partnering with our customers for a more

    prosperous and secure future.

    Mission Statement

    We are a team of committed professionals, providing innovative and efficient financial solutions

    to create and nurture long-term relationships with our customers. In doing so, we ensure that our

    shareholders can invest with confidence in us.

    MCB VALUES

    Integrity

    We are the trustees of public funds and serve our community with integrity. We believe in being

    the best at always doing the right thing. We deliver on our responsibilities and commitments to

    our customers as well as our colleagues.

    Respect

    We respect our customers values, beliefs, culture and history. We value the equality of gender

    and diversity of experience and education that our employees bring with them. We create an

    environment where each individual is enabled to succeed.

    Excellence

    We take personal responsibility for our role as leaders in the pursuit of excellence. We are a

    performance driven, result oriented organization where merit is the only criterion for reward.

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    MCB

    Customer Centricity

    Our customers are at the heart of everything we do. We thrive on the challenge of understanding

    their needs and aspirations, both realized and unrealized. We make every effort to exceed

    customer expectations through superior services and solutions.

    Innovation

    We encourage and reward people who challenge the status quo and think beyond the boundaries

    of the conventional. Our teams work together for the smooth and efficient implementation of

    ideas and initiatives.

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    MCBCorporate Profile

    Board of Directors

    Mian Mohammad Mansha Chairman

    Mr. S. M. Muneer Vice Chairman

    Mr. Tariq Rafi Member

    Mr. Shahzad Saleem Member

    Mr. Sarmad Amin Member

    Dr. Muhammad Yaqub Member

    Mian Raza Mansha Member

    Dato' Mohammed Hussein Member

    Mr. Aftab Ahmad Khan Member

    Mr. Abdul Farid Bin Alias Member

    Mian Umer Mansha Member

    Mr. Muhammad Ali Zeb Member

    Mr. Atif Bajwa President / CEO

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    MCB

    Audit Committee

    Mr. Tariq Rafi Chairman

    Dr. Muhammad Yaqub Member

    Dato' Mohammed Hussein Member

    Mr. Aftab Ahmad Khan Member

    Mr. Muhammad Ali Zeb Member

    Mr. Malik Abdul Waheed Member

    Human Resources Committee

    Mian Mohammad Mansha Chairman

    Dr. Muhammad Yaqub Member

    Mian Raza Mansha Member

    Mr. Shahzad Saleemn Member

    Mr. Atif Bajwa Member

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    MCB

    Risk Management & Portfolio Review Committee

    Mr. Shahzad Saleem Chairman

    Mr. Tariq Rafi Member

    Mr. Sarmad Amin Member

    Mian Raza Mansha Member

    Mian Umer Mansha Member

    Committee on Physical Planning, IT System &

    Contingency Arrangements

    Mr. Sarmad Amin Chairman

    Mr. S. M. Muneer Member

    Mr. Tariq Rafi Member

    Mian Raza Mansha Member

    Mr. Abdul Farid Bin Alias Member

    Mr. Atif Bajwa Member

    Business Strategy & Development Committee

    Mian Mohammad Mansha Chairman

    Mr. S. M. Muneer Member

    Mr. Shahzad Saleem Member

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    MCB

    Mian Raza Mansha Member

    Dr. Muhammad Yaqub Member

    Dato' Mohammad Hussein Member

    Mian Umer Mansha Member

    Mr. Atif Bajwa Member

    Chief Financial Officer

    Mr.Salman Zafar Siddiqi

    Principal Office

    MCB 15 Main Gulberg, Lahore

    Registrar's and Share Registration Office

    MCB 15 Main Gulberg, Lahore

    M/s. THK Associates (Pvt.) Limited

    State Life Building No.3,

    Dr. Ziauddin Ahmed Road,Karachi.

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    MCB

    MCB Buy the Assets of RBS

    MCB is pleased to announce the signing of agreements, whereby MCB Bank Limited (hereafter

    MCB or the Bank) will acquire 99.37% of the ordinary share capital in The Royal Bank of

    Scotland Limited (formerly, ABN Amro (Pakistan) Limited) (hereafter RBS Pakistan) from its

    major shareholder and sponsor ABN Amro Bank N.V. (hereafter the Seller), which is a

    subsidiary of The Royal Bank of Scotland Group plc. The acquisition is in-line with MCBs

    strategy of expanding its service platform, strengthening its product offering and building on

    their expertise.

    The proposed acquisition is conditional upon necessary Regulatory and other approvals. MCB

    will initially acquire from the Seller 1,707,107,891 of ordinary shares in RBS Pakistan,representing a 99.37% stake, for a cash price of PKR 4.22 per share. The total consideration to

    be paid will be PKR 7,200 million (approximately US$ 87 million). In addition, MCB will make

    a tender offer for the remaining 0.63% of ordinary shares not owned by the majority shareholder

    under the Listed Companies Regulations, 2008. The tender offer will also be subject to the

    necessary regulatory and other issues.

    MCB will fund the transaction entirely through internally generated cash resources and the

    transaction is not contingent on any external fund rising. RBS Pakistan is a leading international

    bank in Pakistan with a branch network of over 75 branches in 24 cities, of which 30 serve the

    affluent retail customer segment and 3 are Islamic banking branches, and has over 90 ATMs. At

    December 31, 2008 RBS Pakistan had total assets of PKR 108 billion.

    As a result of the transaction, based on latest available Performa numbers the total number of

    branches of combined MCB and acquired bank (RBS Pakistan) will increase to 1,139, the total

    consolidated deposits will increase to PKR 413 billion and consolidated gross advances to PKR

    324 billion.

    Commenting on the transaction MCBs Chairman, Mian Muhammad Mansha, said, This is an

    important transaction for us as it strengthens our franchise in the key urban centers and broadens

    our product offering to our retail as well as corporate customers. We have also managed to add a

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    MCB

    large number of experienced professionals to our existing strong team. As a result of this

    transaction, I am confident that MCBs position has been strengthened to deliver on our growth

    plans.

    MCB President, Mr. Atif Bajwa said that, MCB is very pleased to enter into this agreement to

    acquire RBS Pakistan as it allows the bank to significantly progress in its strategy of building a

    stronger share in key segments of the market. MCB is looking to play an increasingly

    progressive role in the economy by providing innovative and value added products and services

    to a diverse customer base. The RBS acquisition will be crucial in providing access to important

    customers, in making available a strong human resource pool as well as an evolved product

    development and technology infrastructure. We are convinced that this transaction will be

    beneficial to all stakeholders.

    Commenting on the sale, Muhammad Aurangzeb, Chairman of RBS Pakistan said, We are

    delighted to confirm today that we have successfully entered into a sale agreement with MCB for

    RBS Pakistan which comprises of Retail, Commercial, Islamic and onshore GBM and GTS

    businesses in Pakistan. MCB will be an excellent owner of the strong customer franchise we

    have established here in Pakistan. I am particularly pleased that our staff and customers will

    become part of one of the leading banks in Pakistan with a long standing banking history of over

    sixty years and which has such clear ambitions to grow further in its home market as well as

    internationally.

    Bank of America, Merrill Lynch and KASB Securities have advised MCB while Morgan Stanley

    has advised The Royal Bank of Scotland Group plc on the transaction.

    Deposits

    The MCB banking system performs various functions, out of various functions the most

    important function is the opening of an account in the bank. It is very easy and simple for any

    one to open the account in the bank without any difficulty.

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    Procedure for Account Opening

    First of all an application form is filled up which requires necessary details.

    Than the signature on the specimen card.

    Than allot the account number.

    Than the bank issued letter of thanks to its customer.

    At the last stage the cheque book is issued to the customer.

    TTyyppeess ooffCCuussttoommeerrss

    Individual Account Holders.

    Joint Account Holders. Partnership Account Holders.

    Joint Stock Company Account Holders.

    Types ofAccounts

    There are following types of accounts in the MCB Ltd.:

    Pak Rupee Current Account

    MCBs Pak Rupee Current Account offers you the convenience of unlimited withdrawals i.e.

    access to your funds whenever you want without any notice. There is no limit on the number of

    transactions. The following are the key points related with it:

    Low minimum balance requirements.

    Unlimited cash deposit and withdrawal facility at hundreds of branches nationwide.

    Use your MCB Smartcard to shop at thousands of merchants across Pakistan. Hundreds of 9-5 full day banking branches.

    In addition, you have access to a countrywide ATM network convenient cash

    accessibility 24 hours a day.

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    Pak Rupee Savings Account

    MCBs Pak Rupee Savings Account offers you attractive returns on your Pak Rupee investment.

    The key points are:

    Low monthly average balance requirements.

    Profit paid into your account every six months.

    Unlimited cash deposit and withdrawal facility at hundreds of branches nationwide.

    Use your MCB Smartcard to shop at thousands of merchants across Pakistan.

    Hundreds of 9-5 full day banking branches.

    In addition, you have access to a countrywide ATM network convenient cash

    accessibility 24 hours a day.

    Khushali Bachat Account

    It is one of the most popular products of MCB. It is important because of the following:

    Low initial deposit.

    The account can be opened by people from all walks of life and still avail the facility

    of profit.

    Mahana Khushali Bachat

    MCB Monthly Khushali Scheme provides you the following:

    A steady income every month.

    Just purchase a Monthly Khushali Certificate.

    You will enjoy a steady income of your total deposit every month.

    Pak Rupee Term Deposit

    It has the following characteristics:

    Highly attractive profit rates.

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    Multiple tenors from one month onwards such as 1 month, 3 months, 6 months, 1

    year, 2 years, 3 years, 4 years and 5 year term deposits.

    Option of premature encashment.

    Option for ATM debit card to access profit earned.

    Option for automatic renewal of term deposits.

    Saving 365

    The MCB Saving 365 account says that the higher you save, the higher you go. MCB Savings

    365 Gold Account offers you a wide range of attractive profit rates. The characteristics of saving

    365 account are:

    The higher your balance, the higher your rate.

    Profit calculated on daily basis.

    Profit paid into your account every month.

    Open your account with Rs. 500,000/- only.

    Cash deposit and withdrawal facility at hundreds of branches nationwide.

    Foreign Currency Account

    Enjoy the confidence of operating an international account, locally. MCB Foreign Currency

    Account offers you the option of earning attractive returns on your Foreign Currency Investment.

    It has the following key characteristics:

    Open your account in US Dollar, UK Pound Sterling, or Euro.

    Open for as little as US$ 500 or equivalent.

    Unlimited transactions at your branch.

    Free Foreign Currency cash deposit and withdrawal facility.

    Rate of Return directly linked with international market.

    Profit paid into your account every six months.

    Foreign Remittances facility available.

    Countrywide network of Foreign Currency Branches.

    Cash withdrawal in PKR equivalent.

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    MCB

    Your foreign currency account is exempted from Zakat and withholding tax.

    Smart Dollar Account

    Discover a sensible solution that helps make more of your dollar savings. MCB Smart Dollar

    Account is a sensible way to maintain or grow your US Dollar deposit across USD Current,

    Savings or Term Deposits. The key points related with it are as follows:

    USD Current, Savings and Term Deposit accounts.

    Competitive profit rates.

    Attractive incentives being offered, if you maintain the minimum amount of USD

    10,000/- or above.

    Free collection for crediting Foreign Currency Account.

    Free Bank Statements.

    Free Smartcard.

    Business Account

    An upwardly mobile way to bring down costs on your way up. MCB Business Account lets you

    build your business through the accrued savings from discounted transaction fees, and more. The

    following are the key characteristics of business account:

    Higher the balance, the higher the number of free transactions.

    Open a Business Account with Rs.50,000 only.

    Unlimited free cash deposit and withdrawal facility at hundreds of branches

    nationwide.

    When you maintain average monthly balance of Rs.100,000 or above than the following free

    services will be provided by the bank:

    Demand Drafts/Pay Orders.

    Cancellation for Demand Drafts/Pay Orders.

    Cheque Book.

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    MCB

    International ATM Gold Card.

    Saving Xtra

    Grow with MCB Xtra by saving more and earning greater profit. MCB Savings Xtra Account

    offers you a wide range of attractive profit rates. It has the following characteristics:

    The higher your balance, the higher your profit.

    Now avail attractive rates up to 8.5%.

    Profit calculated on monthly basis.

    Profit paid into your account semi-annually.

    No joining fee on Debit/ ATM Card.

    50% Discount on Lockers.

    Cash deposit and withdrawal facility at hundreds of branches nationwide.

    Unlimited number of ATM withdrawal transactions.

    3 Free withdrawal transactions through the branch every month.

    Fixed deposits

    Fixed deposits are those deposits which are by the bank under the conditions that they will not be

    payable on demand but will be payable under fixed or determinable future time date.

    Loan

    MCB provides the facility to the people who need advance money to meet their requirements.

    For getting the advance the following steps are there:

    Information required by the bank.

    Preparation of credit proposal.

    Sanction advice.

    Other terms and conditions.

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    MCB

    Types ofLoans

    Following are the types of loans through which the MCB facilitates its customers:

    MCB Business Sarmaya

    Good cash flow is the key to any successful business.MCB Business Sarmaya offers running

    finance facility against your house/flat, insuring a steady cash flow for your business. So now

    you can breathe easy, because Business set....tau Life Set.

    MCB Business Sarmaya is the best Running Finance facility against your residential property

    which empowers you to manage your business dealings better. So act today and get MCB

    Business Sarmaya and thus improve your business, avail lucrative opportunities and expand your

    business, with absolute satisfaction of cash flows. It provides the following facilities to

    customers:

    Running finance facility, to use as and when you want.

    Financing up to Rs. 20 million.

    Pay back when you want.

    Only monthly mark-up payment.

    Lower mark up and that too only on utilized amount.

    Option to club income to avail higher financing limits.

    Loans up to 70% of the value of your house / flat.

    Fast and hassle free processing of application after completion of your documents.

    Doorstep service and assistance from our dedicated sales staff to fill and submit

    application along with documents.

    Access your Business Sarmaya account through our vast ATM and branch network

    anywhere in Pakistan.

    Available in all major cities i.e. Karachi, Lahore, Faisalabad, Rawalpindi and

    Islamabad.

    Get discounts if you are already a customer of similar facility at another bank.

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    MCB Car4u

    Life in the fast lane can be really slow without a car. MCB Car 4 U makes it a breeze to

    finance/lease your new/used car. So get up to speed, because "Kahin Na Kahin Tau Hai

    1 Car 4 You". Life is like a chess board. You plan your career options. You analyze your

    business moves. But when you really want to improve your life, you make a power move. MCB

    CAR4U Auto Finance is the power move that assists you in more ways than you ever imagined.

    The key points are:

    Option for financing or leasing.

    Financing tenures from 1 to 7 years.

    Option for new as well as used cars.

    Options for local as well as imported cars.

    Financing up to Rs. 2.5 million.

    Option for early payment.

    Option for replacement loan.

    Lower mark up rates.

    Lower insurance rates.

    Minimum 20% down payments.

    Fast and hassle free processing of application.

    Priority delivery on different vehicles.

    No processing fee if the case is declined.

    Pay your down payment after your loan is approved.

    Currently available in the major cities.

    Get discounted rate if you are already our customer for Personal Loan, Pyara Ghar

    or Business Sarmaya.

    If you are our branch customer, you can avail this facility anywhere in Pakistan.

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    MCB Pyara Ghar

    Owning your dream home has never been easier. Some destinations require a long wait. Like

    waiting for a home of your own. But with MCB Pyara Ghar it is now easy to step into your home

    and start living a real life. MCB Pyara Ghar is the most sensible option for purchasing,

    building, or renovating your new/existing home. MCB Pyara Ghar is an ideal Home Finance

    from your own bank that lets you Purchase, Renovate or Construct your home the way you have

    always wanted. Having your own home was never so easy. It offers you a range of financing

    options to help you realize your dreams. After all ", Apna Ghar Pyara Ghar". It has the following

    key points:

    Lower mark up rates.

    Financing upto 80% of the value of your house/flat.

    Options to club income to avail higher financing limits.

    Equal monthly installments.

    Fast and hassle free processing of application.

    Doorstep service and assistance from our dedicated sales staff to fill and submit

    application along with documents.

    Available in all major cities.

    Get discounts, if you are already a customer of a similar facility at any other bank.

    Running Finance

    MCB provides running loans to its customers. The key points are:

    The max time of repayment is one year and it is according to will of customer.

    This type of advances is given to Trade, Commerce and manufacturing general

    purposes.

    These finances as evident by the name are given to meet their daily needs.

    The mark up is charged on daily balances.

    It is drawn through cheque.

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    Demand Finance (DF)

    The duration of DF is more than running or Cash Finance. These are made in Lump sum and are

    there is a permission to repay the amount in periodic installment. Upon receipt of documents

    negotiated by the seller bank, the opening bank makes sure that documents are according to

    terms and conditions of the credit. Bank makes the payment to the party against document and

    upon expire date, bank receives back money with mark up rate.

    Export Refinance Part-1 (Pre-Shipment)

    The government pursues the banks to provide the loan to the exporters to promote the

    exports. The bank provides this type of advance facility to only those exporters who have not

    enough money to make shipment. Bank provides the loans to the customer at the rate of

    specific % for period of 150 days.Export Refinance Part-1 (Post Shipment)

    This means that the customer has enough amounts to make first shipment but not more. So the

    bank issues a loan to the exporter. Finance is provided by the SBP to the exporters for purchase

    of raw material, its processing, Packing and shipment. In case, if the party is unable to make theshipment within specify days of financing. The party has to pay certain amount of finance as

    asked by the SBP and after specify days the rate of mark up also goes up. So usually exporters

    try to make the shipment within the fixed period set by the SBP.

    Agricultural Loan

    Bank provides the agriculture advances in order to enhance and support the agriculture sector of

    the country. Banks Agriculture division deals with the agriculture advances. These advances areof following types:

    Farm Credit

    Non Farm Credit

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    With the MCB provides the following agriculture schemes:

    Shadabi Plan

    Tractor Finance Sheme

    Aabiari Scheme

    Growers Finance

    Dairy and Meat Plan

    Murghbani Scheme

    Baghbani Scheme

    Mahigeri Shceme

    Rupee Travelers Cheque

    MCB Bank has been at the forefront of providing its customers with new and innovative

    products and financial instruments that are safe, secure and profitable. MCB Rupee Traveler's

    Cheques were first introduced in 1993 as safe cash for traveling and travel related purposes. The

    product has been extremely popular and is preferred over cash by customers while travelling and

    in all walks of life. MCB Rupee Traveler's Cheques- The safest way to Carry Cash

    Rupee Travelers Cheques Features are as follow:

    Buy them from any of the designated branches in Pakistan.

    MCB RTCs are safe to carry and can be used without any inconvenience especially

    by Travelers.

    At any designated MCB branch.

    In case of loss or theft, you can get the full amount back.

    Due to special printing and safety precautions, Cheques cannot be duplicated.

    Available in denominations of Rs 1000, Rs 5000, Rs 10,000.

    Validity is up to 10 years from the date of purchase.

    Customer Service Facility is available at (021) 111-000-123.

    More than 900 MCB Authorized branches are selling and purchasing Cheques all

    over Pakistan.

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    Types of Payment

    MCB uses following types of payments:

    Demand Draft (DD).

    Pay Order (PO0.

    Electronic Mail Transfer (EMT).

    Demand Draft

    Demand Draft is used for the transfer of money outside station.

    A draft is an instrument drawn by a bank in favor of any person on a branch of its

    own bank or any other bank to pay a certain amount of money which is demanded to

    the person named on it.

    It is not necessary for the demand draft that applicant or recipient account should be

    open in originating and responding branches.

    It is one of the cheapest methods of transference of money within the country or

    outside the country.

    Applicant has to fill in the application form for availing the facility of demand draft.

    After depositing the amount of draft, remittance officer prepares the cheque ofdemand draft.

    Pay Order

    Pay Order is used as an instrument for transfer of money within station or city.

    Pay order is written order, which is issued and received by the same bank or drawn

    and payable on same branch.

    For pay order it is not necessary that applicant should be account holder.

    It is used for local transference of money from one person to another.

    The bank charges excise duty and flat rate from the applicant.

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    Electronic Mail Transfer

    The transfer of money from one branch to another branch of the same bank through electronic

    mail is called electronic mail transfer.

    Corporate Banking

    The MCB performs various functions in corporate banking. Few of these functions are:

    Term Loans

    You as an individual can gain and benefit the most through MCB Consumer Banking. In MCB

    you get friendly, efficient and attentive personalized banking services - a unique banking

    relationship experienced by each MCB client. MCB offers Short to Medium Term Finance to

    meet capital expenditure and short term working capital requirements of our customers. The

    loans are structured on the basis of underlying project characteristics and cash flows of the

    business.

    Working Capital Loans

    Based on the customer's specific needs, the Corporate Bank offers a number of different working

    capital financing facilities including Running Finance, Cash Finance, Export Refinance, Pre-

    shipment and Post- shipment etc. Tailor- made solutions are developed keeping in view the

    unique requirements of your business.

    Trade Finance Services

    Under Corporate Banking MCB offers trade finance services that include an entire range of

    import and export activities including issuing Letters of Credit(L/Cs), purchasing export

    documents, providing guarantees and other support services.

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    Cash Management

    Our network of over 900 branches in Pakistan enables us to collect and disburse payments

    efficiently with our cash management services. This also enables us to offer you a choice of

    paper based or electronic fund transfer solutions including collection amounts, cross branch on-

    line transactions etc.

    Investment Banking

    Our Investment Banking Team has emerged as a leading player in Pakistan's Investment Banking

    arena. The Team handles advisory, corporate finance and capital markets related transactions.

    Within these areas, the team has developed expertise in:

    Private Placements

    Debt/Equity Underwriting

    Term Finance Certificates

    Loan Syndication

    Arrangement of Non- Fund Facilities

    Mergers and Acquisitions

    Privatization

    Corporate Advisory

    MCB Services

    The MCB provides following services to its customers:

    MCB ATM Services

    Welcome to a world of convenience with the MCB ATM Card. "It Works. Anytime, Anywhere

    in Pakistan and abroad. MCB ATM Card is accepted at over 3500 ATMs nationwide. MCB has

    the largest and most widespread ATM network in the country. MCB ATM Card enables you to

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    MCB

    access fast cash, inquire account balance, transfer funds and pay utility and mobile bills/mobile

    top-ups from any of over 420 MCB ATMs in the country. The MCB ATM Card has the

    following two categories:

    MCB ATM Regular Card

    The MCB ATM Regular Card allows withdrawal of up to Rs. 10,000 per day and a maximum of

    3 withdrawals per day per card.

    MCB ATM Gold Card

    The MCB ATM Gold Card allows withdrawal up to Rs. 25,000 per day and a maximum of 6

    withdrawals per day per card. The cardholder has to make at least two transactions to withdraw

    the full amount of Rs. 25,000.

    Smart Card

    MCB now brings you MCB Smartcard -a secure and convenient instrument of payment with

    unmatched functionalities. It provides 24-hour direct access to your bank account.

    The convenience and flexibility of MCB Smartcard will help you live a smarter life. It not only

    helps you manage your expenses, but also eliminates undue interest on your day to day credit

    card transactions. Your balance is always within your reach and you spend accordingly.

    MCB is the only bank to introduce a debit card that gives the option to choose from domestic and

    international cards for local and global usage respectively

    SMS Banking

    At the forefront of technological excellence, MCB proudly introduces MCB SMS Banking. The

    convenience of accessing your account balance information and mini statements whenever you

    want or wherever you may need them, with comfort and peace of mind. MCB SMS Banking

    service is available to all MCB ATM cardholders, 24 hours - 365 days. It has the following

    characteristics:

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    Banking at a glance

    Banking on your fingers

    A free service

    This service is available for Mobilink and Ufone customers only.

    Call Center

    The state of the art MCB call center is the right choice to keep you in step with your ever hectic

    schedule by providing you services relating to your account and Smart card at any point in time.

    Our well-abreast and friendly call center team is available throughout the year to ensure that your

    daily financial obligations are taken care of guaranteeing you a good nights sleep. You can ask

    following information through call centers:

    General Inquires.

    Financial services and non financial services.

    Money Gram

    Money Gram is a global leader in worldwide money transfer services, working closely with

    specially chosen agents in 176,000 locations across 190 countries and territories, offering a

    customer-to-customer money transfer service which is fast, convenient and trusted. They provide

    a secure way to send and receive money to and from your loved ones worldwide and make sure

    that your money gets to where its needed quickly. Transactions are normally available in less

    than 15 minutes.

    Special Features

    Anyone can receive money through 100 designated MCB branches displaying the Money Gram

    logo across Pakistan.

    Receive Money in as little as 10-15 Minutes.

    No Bank Account needed.

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    Fast, Secure and Easy.

    Compliant with State Bank of Pakistan regulations.

    MCB Bank Ltd. does not recover any charges from the Receiver against money

    received through Money Gram.

    How to Receive Money

    Ask the person who is sending you money to give you your 8-digit reference number.

    Visit a designated MCB Branch displaying the Money Gram logo. Please bring your

    Computerized National Identity Card (CNIC) and your 8-digit Reference number

    with you.

    Complete our simple receive form and show your identification you will then be

    given your money, usually in your local currency.

    MCB Islamic Banking

    Islamic Banking Division was formed with effect from 1st January 2003, which in a short span

    of time, has developed sufficient expertise, necessary infrastructure, information technology, and

    manpower to run Islamic Banking Operations and offer Islamic Banking Products.

    Vision Statement

    To become a leader among Islamic Banks of the country in the coming years capturing major

    share of the domestic Islamic financial market.

    Mission Statement

    To play a dynamic role in promotion of Islamic Banking and win customers trust by providing

    sharia compliant financial services.

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    Islamic Banking Management Committee

    The bank has established an Islamic Banking Management Committee comprising of the senior

    executives representing various important functions of the bank, such as, Credit & Risk

    Management, Finance, Treasury, Operations, Islamic Banking Division and Sharia Advisor.

    The objective of this committee is to review the products offered by Islamic Banking Branches,

    and to improve them not only to make them competitive and practicable but also make them

    truly Sharia Compliant.

    Shariah Advisor

    Dr. Muhammad Zubair Usmani, working as Sharia Advisor in the bank since July 2000 is aprominent scholar having Ph.D. degree in Islamic Finance as well as Fazil Takhassus from Jamia

    Darul Uloom Karachi, (i.e. specialist of Islamic Fiqh and Fatawa). He has attended and

    addressed several international and local seminars / conferences as guest speaker in Pakistan as

    well as abroad.

    He has also worked as Research Scholar and member of various forums and committees formed

    for promoting the cause of Islamic Banking in Pakistan and abroad. All products are approved by

    our Sharia Advisor Dr. Muhammad Zubair Usmani and these are further approved and vetted by

    Dar ul Ifta, Jamia Dar ul Uloom Korangi Karachi. Majority of the products are signed by

    Maulana Muhammad Taqi Usmani.

    Legal Advisor

    M/s Mohsin Tayebaly & Co., Advocates & Legal Consultants, has vetted all documentation. The

    Co. for this purpose not only has expertise in legal and corporate affairs but also have competent

    lawyers possessing knowledge of Sharia.

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    Deposit Schemes

    If you are looking for a deposit opportunity where you can purse your funds and reap HALAL

    returns, MCB offers following products:

    Al Makhraj Saving Account

    The minimum deposit requirement for Al-Makhraj Saving Account is only Rs. 5,000 and profits

    can be earned semi annually.

    IANAT Account

    If you are looking for a chequing account that gives you the ease of doing unrestricted number of

    transactions, the bank offers Al-Makhraj Ianat Account. Ianat Account may be opened with a

    minimum of only Rs. 10,000. With all the features and facilities that this product offers, it is

    highly recommended for management of business funds.

    Al Makhraj Term Deposit

    A minimum of only Rs. 25,000 is needed to invest money in Al-Makhraj Term Deposit. Choice

    of tenors can be made from a list of options namely 3 months to 2 years.

    Fund Based Facilities

    MCB offers 3 broad Islamic fund based facilities:

    Ijarah

    Murabahah

    Diminishing Musharika Equipment

    Ijarah

    MCBs Islamic Ijarah, analogous to the English term 'leasing, is based on the Ijarah wa Iqtina

    concept which means the sale of the asset to the lessee (customer) after the Ijarah has matured.

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    Under this scheme, MCB will be the owner of the asset, and you (lessee) will be given the asset

    to use for a certain period of time in return for monthly rental payments. MCB will give a

    separate unilateral undertaking that it will offer to sell the asset to you (lessee) at the maturity of

    the Ijarah agreement at a price that may be equal to the security deposit amount, hence the term

    Wa Iqtina. We currently offer 2 types Ijarah Products:

    Car Ijarah

    Equipment Ijarah

    Murabahah

    It is a contract between a buyer and a seller under which the later first purchases the goods at the

    request of the former i.e., customer and then sells it to same customer after adding profit.

    Murabah Sale Price = Cost + Expenses incurred + Agreed Profit

    Diminishing Musharika Equipment

    It is a contract through which the bank and its client participate in the joint ownership of a

    property. The share of the Bank is further divided into a number of units and it is agreed that the

    client will purchase the banks share periodically, thus increasing his own share until all the units

    of the bank are purchased by him so as to make the client the sole owner of the property.

    Up Coming Products

    Following are the products which are expected to be in the near future:

    Diminishing Musharika Housing

    Guarantee

    Istisna cum Murabahah

    Istisna Post Shipment

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    Management of Deposit Schemes

    Deposits shall be managed under the Mudaraba arrangement, under which customer is the Rabb-

    ul-Maal and bank is the Mudarib. Bank, being the Mudarib, shall be responsible for placing the

    funds in secured as-well-as profitable Islamic ventures on the basis of Ijarah, Murabaha,

    Mudaraba, etc and shall share a portion of profits as a compensation for its efforts. The profit

    sharing ratio shall be announced at the beginning of month. Rabb-ul-Maal, on the other hand,

    shall earn the net profit after all deductions, and this total earning of the Rabb-ul-Maal shall be

    shared by the individual depositors on the basis of weightages, which shall be announced at the

    beginning of the month. In the event of loss, Mudarib would lose its profit share which otherwise

    would have been paid to it in the cases of profit, and Rabb-ul-Maal shall bear the net loss.

    How is the Return Halal

    Care would be taken in ensuring that both the arrangements of accepting deposits from

    customers, and investing that amount in Islamic Modes of Financing, are done in a strictly

    Shariah-compliant manner. On the basis of approval from reputed Shariah scholars, who belong

    to internationally renowned university for Islamic education, products have been designed to not

    only suit the needs of depositors/ borrowers but also remain strictly in compliance with Islamic

    Shariah. Moreover, our Shariah Advisor, Dr. Maulana Muhammad Zubair Usmani would also

    monitor our transactions on a daily basis.

    Elements of Riba have been eliminated completely from the contracts so that income earned

    through investments in assets is completely halal and is shared by the depositors in a Shariah-

    compliant manner. A transparent system of weight ages is used to calculate the profit rates on the

    basis of which profits are disbursed to each customer. These weight ages are announced by the

    bank at the beginning of each month/ term and posted on the Notice Boards of Islamic Banking

    Branch as well as on our website.

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    How to Make Deposits in these Schemes

    All that shall be required to do to deposit funds with us is to fill in the form, and pay us through

    any mode convenient to the customer i.e. Cash, Cheque, or Pay Order in favor of MCB Bank,

    Islamic Banking Branch. Funds may be deposited at Islamic Banking Divisions branch, or at

    any of the authorized MCB branches.

    MCB Virtual Banking

    MCB Virtual Internet Banking offers you the convenience to manage and control your banking

    and finances; when you want and where you want. MCBs Virtual Internet Banking facility is:

    Simple

    Secure

    Free of cost

    MCB Virtual Internet Banking allows you to access banking services, 24 hours a day, 7 days a

    week and throughout the year.

    What do MCB Offers

    MCB Virtual Internet Banking offers a wide range of online services which makes your banking

    accessible anytime and from anywhere.

    Detailed Account Summary of all listed accounts.

    Mini-statements of each of the listed accounts showing recent transaction history for

    that account(s) .

    Statement-by-Period of each of the listed accounts, based on the period specified. Immediate or Scheduled Transfer of Funds between your own accounts, as well as to

    third-party accounts setup as beneficiaries, maintaining accounts with MCB.

    Scheduling of One-Time as well as Recurring Funds Transfers.

    Payment of utility bills for registered Utility Companies.

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    Immediate or Scheduled Bills Payment. Scheduling of One-Time as well as

    Recurring bill payments. Option for Full or Partial payment based on the

    payment conditions specified by a particular Utility Company.

    Bulk Salary Transfer for Corporate Customers, to facilitate them in paying salary to

    the corporate employees, who maintain accounts with MCB.

    Bulk Funds Transfer for Corporate Customers.

    Cheque Book Request for any of your listed accounts.

    Payment/Transfer Alerts for reminding, in advance, prior to the processing of

    specified payments and transfers.

    Personal Alerts for reminding of pre-specified events and occasions.

    Mobile Recharge facility for all Telcos.

    How can someone start?

    The procedure is very simple:

    Click on the register link on the MCB Virtual Banking page & complete the

    application form, suggest your MCB Virtual Internet Banking User ID choices and

    click submit.

    Visit any MCB ATM, select the option Service Requests and on the next screen

    select Internet Banking Reg. Wait a while for the Registration to complete and the

    appropriate message will be displayed.

    Check your registered email address for the registration confirmation containing your

    Virtual Internet Banking Password and Customer number.

    With your Customer Number handy, call the MCB Call Centre on (021) 111-000-622

    to obtain your User ID. After verification User ID will be disclosed to you, enabling

    you to start using the MCB Virtual Internet Banking service.

    The virtual banking includes the users:

    Individuals

    Corporate

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    MCB Selects SYMBOLS

    PAKISTAN, SINGAPORE, OCTOBER 24, 2002 - Muslim Commercial Bank largest private

    bank in Pakistan and System Access, a leading global universal banking solutions provider, are

    pleased to announce the signing of agreements to select SYMBOLS to run the bank's business

    operations.

    The Bank will be implementing the full suite of the latest version of SYMBOLS Version 8.

    Muslim Commercial Bank will run SYMBOLS finance modules to deliver personalized services

    to its customers over multiple delivery channels, while SYMBOLS Enterprise Operations Center

    will serve as its core banking transaction processing engine.

    By implementing SYMBOLS, Muslim Commercial Bank aims to raise the level of its customer

    service and its time to market in new product offerings for its three cores banking businesses in

    Corporate, Commercial and Consumer Banking - retaining its market leadership as Pakistan's

    progressive Bank.

    "On the technology front, we are impressed with SYMBOLS's multi-tier architecture. It gives us

    the scalability for future growth - a critical consideration in meeting the real-time needs of our

    extensive ATM network, over 1,000 branch network and growing online services. The adoptionof Java-based technology also provides an added advantage for easy integration of our legacy

    systems" says Mr. Ali Munir, Senior Executive Vice President, MCB.

    SYMBOLS application architecture is centered on a customer relationship management

    foundation that facilitates customer knowledge, interaction, and relationship development and

    better management of risk at the customer level.

    Commenting on the business benefits, Mr. Ali Munir says, "The customer centric nature ofSYMBOLS allows us to enjoy a complete 360-degree view of our customers' interaction profile

    across the Bank, with a consistent dialogue between our customers and the Bank across multiple

    service delivery points."

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    "Muslim Commercial Bank requires a proven, scalable system that addresses both speed-to-

    market for new products and services with excellent customer service levels across the bank in

    real-time. SYMBOLS has again proved itself to satisfy every aspect of technology and

    functionality as a true universal banking solution." comments Mr. Ramesh Nava, Senior Vice

    President, Asia-Pacific Operations, and System Access. System Access will provide

    implementation, training and support to Muslim Commercial Bank.

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    Branch Introduction

    According to my experience of internship in a branch of MCB. I have seen thatDepartmentalization was not one clear and one employee was overall handling complete

    department. So I have working with the head of following department.

    Learning as a Student

    During my internship in MCB I worked hard and successfully completed all the task/duties that

    were assigned to me.

    I was highly motivated to perform practically about which I had some experience and exposure. I

    reached at branch at 8:45 am. I met with the branch manager. He introduced me with the whole

    branch staff.. The duties that I performed and the things I learned are given as follows:

    REMITTANCES DEPARTMENT

    I learnt about the remittances by the customer. It is very importance and earns a lot of

    commission and increase the deposit and transactions through MCB.

    What is Remittance?

    Remittances mean transfer of fund from one place to another place. The following modes are

    available to banker for transferring the money from one city to another city.

    1. Demand Draft(DD)

    2. Telegraphic/Telephonic Transfer(TT)

    3. Pay Order(PO)

    4. Mil Transfer(MT)

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    ACCOUNT OPENING DEPARTMENT

    y For the duration of my internship in MCB, I have learned and observed many

    things about opening an account. Basically, I think that opening an account is to

    establish a contractual relationship between banker and client. By opening an

    account at a bank of a person becomes a "client" of a bank. In addition, I will

    express the basic requirements and steps for opening account.

    y Before opening an account at MCB I observed that the following points should be

    considered in this regard.

    y Another account holder of the bank should properly present the new client.

    y The account holder must sign the account opening form in the presence of the

    representative of the bank and the signature is properly verified.y A copy of the ID card is required by the Bank.

    y Against the submission of the form of Bank prescribed application duly presented

    in the manner prescribed and on the provision of these documents may be

    necessary and account can be opened. The Bank reserves to itself the right to

    refuse to open an account without giving any reason.

    y Each account is assigned a separate number must be quoted in all

    correspondence with the relationship bank account.

    y Minimum to open and ongoing maintenance of various types of accounts is as

    follows: Rs

    y Savings of 500

    y Current 500

    y Term deposit 1000

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    Recommendations

    Although the MCB Ltd. is working very efficiently and effectively since its privatization in

    1991. It becomes one of the leading private banks in the Pakistan. It purchases recently the

    shares of The Royal Bank of Scotland in Pakistan. It is contributing a lot in the economy of

    Pakistan. But there still something on which the management of the MCB should work on. The

    following should be needed to improve:

    The employees of the bank feel the boredom of doing same tasks. So the job rotation

    policy should be adopted frequently to create interesting working conditions.

    The management of the bank must send its employees for different courses in the

    major cities of Pakistan or even abroad. This will contribute in the employeedevelopment and also in the organizational development.

    The management should send the employees on the training. This will help the

    employee to understand his work and perform his duties in an efficient way.

    The incentives to the employees should and must increase on the regular basis. So it

    will increase the employee retention with the bank and also increase the employee

    involvement.

    The management of the bank should design the proper internship program for the

    graduate students and also for the post graduates in way that they can learn a lot

    during their internship.

    With that the internship program should be in a way that the deserving students can

    get the chance for the internship.

    Recently the management is closing its non profitable branches frequently. So the

    management should try to minimize the problem and maximize the profit but should

    not close the branches. Because this will also cause the unemployment.

    The management should take care the shareholders of the bank and always keep an

    eye to maximize the wealth of the shareholders.

    Recently the management of the bank is not working on the policy to attract the

    foreign business. The management should also work on to expand its business

    internationally.