Kerrie Riley 5 farm Close

LeicesterLE2 6SR

Tel: 07877055989, Email: Kerriemayes01@hotmail.com

Objective

To use my management experience to improve the commercial performance of a company, in a team that

works towards an increased market share by maximising profitability, increasing customer satisfaction and

ensuring continued business growth.

Profile

A dynamic motivated manager who drives performance by recruiting, developing and leading teams to

realise their full potential to maximise sales and deliver exceptional customer service whilst ensuring the

highest of standards are achieved. Excellent leadership, communication, negotiation and interpersonal skills

proven in challenging environments successfully leading diverse teams. Unprecedented success achieved in

project management and result delivery. Impressive record in managing, developing and motivating teams to

achieve objectives. Determined and decisive in maintaining and developing the highest standards.

Skills

Driving operational growth

Growth and change management

Performance management

Relationship, Trust and Team building

Cost management

Effective multi-level communication

Counselling

Resource management

Problem solving

Management recruitment and selection

Teaching/Training/Developing others

Culture development

Increasing productivity

Safety management

Revenue growth

Training and leadership development/coaching

Commercial awareness

Visual Merchandising

Career History

Store Manager/ Karen Millen Ltd 2014 – present Managing a team of eight team members, developing

sales ensuring the customer is the primary focus for all activities in turn establishing a loyal customer base.

Recruitment and section of team members. Development and motivation of individuals to increase perform-

ance as well as maximise their potential. Creating a visually exciting store with a commercial strategy. Del-

egation of operations. Local Marketing of the store to increase awareness and organising very successful cor-

porate events. I hold a reputation of constantly achieving high conversion rates. And delivering KPI, fulfil-

ment and continuous growth. Delivering strong

and consistent stock loss results

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Assistant Manager / Karen Millen Ltd 2013 – 2014 To assist the branch manager in all the Karen Millen

values and procedures. Leadership was a core part of the role, driving to inspire and manage the team. Client

first culture to be imposed and the forefront of all we do. People development involved recruiting, identify-

ing needs, mentoring and career growth. Embracing commercial standards in terms of being clear on goals/

expectations of targets and visual impact. Company policies and procedures to be rolled out and understood

by everybody and ensuring all is in practice.

Assistant Manager Hobbs Ltd 2011 – 2013 To assist branch manager to exceed branch targets by recruit-

ing, developing and leading a team. Take full responsibility of the branch and all operations in manager’s ab-

sence. Other aspects include supporting the operation of stock take control levels. Being commercially

aware, analysing and reactive to sales trends. Proactively working with the manager to develop new business

initiative.

Sales Manager/ Hobbs Ltd 2008 – 2011 supporting a team of ten team members, developing sales ensuring

the customer is the primary focus for all activities in turn establishing a loyal customer base. I assisted in re-

cruitment and section of team members as well as performing PDR assessments. Development and motiva-

tion of individuals to increase performance as well as maximise their potential. Creating a visually exciting

store with a commercial strategy. Delegation of operations. Local Marketing/networking of the store to in-

crease awareness and organising very successful corporate events.

Senior Sales Consultant/ Fenn Wright Manson, Rackhams Leicester: 2005 to 2008

Supervisor/ Box Fresh, Rackhams Leicester 2003 to 2005

General responsibility of Targets/KPI’s, operations and people management during my time as a supervisor.

Education

GCSE’S English, Maths, Science, P.E, History, English Literature

Grade B nursing assistant Pass

HE Certificate in Counselling 2 Year Course, obtained a meri

FDA Counselling Degree Present

Additional Information

Interests: Fashion/Fashion History Fitness/Walking Personal development

Qualifications Held First aid HCE in counselling

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