About unilever presentation

ABOUT UNILEVERINTRODUCING UNILEVER

CREATING A BETTER FUTURE EVERY DAY

Unilever is one of the world’s leading suppliers of fast-moving consumer goods. Our products are sold in over 190 countries and used by 2 billion consumers every day.

OUR MISSION

• We work to create a better future every day.

• We help people feel good, look good and get more out of life with brands and services that are good for them and good for others.

• We will inspire people to take small everyday actions that can add up to a big difference for the world.

• We will develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact.

OUR PEOPLE

• We aim to create an environment in which all employees can fulfil their potential.

• Unilever is one of the world’s most culturally diverse companies.

FAST FACTS - 2011

• 171,000 employees at the end of the year

• 55% of our business comes from emerging markets

• €1 billion invested in R&D worldwide

• 190 countries in which our products are sold

• 8 nationalities on our board of directors

STRATEGIC FOCUS

OUR COMPASS STRATEGY

We aim to double the size of our company while reducing our environmental impact

The Compass provides a blueprint for success by identifying what we must do to win share and grow volume in every category and country.

UNILEVER’S GROWTH PRIORITIES

Our ambition is to win share and grow volume in every category and country.

WINNING WITH BRANDS AND INNOVATION

• Deliver superior products, design, branding and marketing.

• Bigger, better, faster innovations.

• Appeal to more consumers across needs and price points.

WINNING THROUGH CONTINUOUS IMPROVEMENT

• Lean, responsive and consumer-led value chain.

• Drive return on brand support.• Agile, cost-competitive

organisation.

UNILEVER’S GROWTH PRIORITIESCONT…Our ambition is to win share and grow volume in every category and country.

WINNING IN THE MARKET PLACE

• Lead market development.• Win with winning customers.• Be an execution powerhouse.

WINNING WITH PEOPLE

• Organisation and diverse talent pipeline ready to match our growth ambitions.

• Performance culture which respects our values.

• Leverage our operating framework for competitive advantage.

THE UNILEVER SUSTAINABLE LIVING PLANWe have long been working and reporting on our impact on society and the environment. Our Sustainable Living Plan brings together all this work and sets many new targets.

Our Sustainable Living Plan will result in three significant outcomes by 2020:

• We will help more than 1 billion people take action to improve their health and well-being.

• We will halve the environmental impact of the making and use of our products.

• Source 100% of agricultural raw materials sustainably.

IMPROVING HEALTH AND WELL-BEINGFrom our earliest days we have sought to meet people’s need for good health and hygiene.

By 2020 we will help more than a billion people improve their hygiene habits and bring safe drinking water to 500 million people.

Using globally recognised dietary guidelines, we continually work to improve the taste and nutritional quality of our products.

By 2020 we will double the proportion of our portfolio that meets the highest nutritional standards, helping hundreds of millions of people achieve a healthier diet.

REDUCING ENVIRONMENTAL IMPACTOur aim is to halve the environmental footprint associated with the making and use of our products by 2020.

By 2020 we aim to:• Halve the greenhouse gas

impact of our products across the lifecycle

• Halve the water associated with the consumer use of our products

• Halve the waste associated with the disposal of our products

ENHANCING LIVELIHOODS

We work with hundreds of thousands of smallholder farmers, small-scale distributors and micro-entrepreneurs.

Our goal is to link 500,000 smallholder farmers into our supply network.

We will help to improve their agricultural practices and enable them to supply into global markets at competitive prices.

We will increase the number of Shakti entrepreneurs – our door-to-door selling operation in India – that we recruit, train and employ from 45,000 in 2010 to 75,000 in 2015.

OUR CORPORATE PURPOSE

Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth. We will bring our wealth of knowledge and international expertise to the service of local consumers – a truly multi-local multinational.

Our long-term success requires a total commitment to exceptional standards of performance and productivity, to working together effectively, and to a willingness to embrace new ideas and learn continuously.

To succeed also requires, we believe, the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact.

This is our road to sustainable, profitable growth, creating long-term value for our shareholders, our people, and our business partners.

OUR VALUES

• Our Values guide our people in the judgments, decisions and actions they take every day

• They underpin everything we say and do

OUR VALUES

OUR VALUES

PERFORMANCE

SCALE AND GEOGRAPHICAL REACH

THE AMERICAS

• €15.3 billion turnover• 0.4% underlying

volume growth • 33% of group turnover

WESTERN EUROPE

• €12.3 billion turnover • -1.2% underlying

volume growth• 26% of group turnover

ASIA, AFRICA, CENTRAL & EASTERN EUROPE• €19 billion turnover• 4.5% underlying

volume growth• 41% of group turnover

2011 turnover €46.5 billion

CATEGORY HIGHLIGHTS IN 2011

HOMECARE •Turnover of €8.2 billion•Underlying volume growth of 2.2%

FOODS• Turnover of €14 billion• Underlying

volume growth of 1.2%

PERSONAL CARE• Turnover of €15.5

billion• Underlying

volume growth of 4.2%

REFRESHMENT• Turnover of €8.8 billion• Underlying

volume growth of 1.4%

UNILEVER FINANCIAL PERFORMANCE

* Restructuring, disposals and one-off items** Continuing operations

Year 2011 2010 2009 2008 2007Underlying sales growth % 6.5 4.1 3.5 7.4 5.5Turnover (€ billion) 46.5 44.3 39.8 40.5 40.2Operating profit (€ billion) 6.4 6.3 5 7.2 5.2Operating profit before RDIs* (€ billion) 6.6 5.9 5.9 5.8Net profit** (€ billion) 4.6 4.6 3.7 5.3 4.1Net cash flow from operating activities (€ billion) 5.5 5.8 3.9 3.9

LOCAL ROOTS WITH GLOBAL SCALE

LOCAL ROOTSOur deep roots and early engagement in D&E markets give us invaluable consumer insight:

•Understanding of the local consumer.•Brands and products across a wide range of income levels.•Critical mass on the ground.•Corporate reputation with local stakeholders and talent pool.

GLOBAL SCALELeveraging our scale brings us advantages over local competition:

•Global portfolio of brands and categories.•Dedicated R&D investment.•Shared values and standards of behaviour.

CATEGORIES, BRANDS AND CLUSTERS

UNILEVER’S PORTFOLIO OF CATEGORIES

30% FOODS

33% PERSONAL CARE

19% REFRESHMENT

18% HOMECARE

OUR € 1 BILLION BRANDS

CATEGORIES AND CLUSTERSCLEAR, DISTINCT, COMPLEMENTARY ROLES

CATEGORIESDeliver global platforms

Responsible for:• Brand development• Innovation• Research and

development

Accountable for:• Medium/long-term market

share• Brand health• Innovation metrics• Category value creation

CLUSTERSExecute on the ground

Responsible for:• Managing the business• Deploying brands and

innovations• Customer management

Accountable for:• Short-term market shares• Growth• Profit• Cash flows

“INSPIRATION EVERY DAY

Working closely with chefs and caterers in 74 countries Unilever Food Solutions helps achieve the critical balance between impressing guests and making a profit, and addressing the important food issues that have been identified by consumers.

OUR BRANDSGlobal brands: Knorr, Lipton and Hellmann’sLeading positions in dressings, sauces, seasonings, sauces, soups, desserts and tea.

OUR PEOPLE4,500 employees, of which:• 3,600 sales people• 230 chefs

EssenceInspiring chefs to

satisfy their guests every day

OUR CHEFMANSHIP

Our unique DNA that is a key point of differencefor us. We put Chefs at the heart of everything we do.

OUR SERVICES

Thee areas that help boost our relevance to operators

• Your Guest (Understand more about their guests)• Your Menu (Deliver nutritious, healthy and profitable menus)• Your Kitchen (Keep their kitchen efficient and thriving )

THE SUPPLY CHAIN

MANUFACTURING

*2008 is the Manufacturing (Project Neutral) baseline in-line with USLP baseline

20% less CO2

per tonne of product

17% less water

per tonne of product

40% less waste

per tonne of product

2008 Baseline

2009 2010 2011 2008 Baseline

2009 2010 2011 2008 Baseline

2009 2010 2011

H2O Actual Waste ActualCO2 Actual

2.79 2.64 2.59

2.18

5.665.21 5.19

4.6

1.51

1.21 1.25

0.88

0.61

1.060.63

CUSTOMER PARTNERSHIPS

Unilever manages a number of partnerships globally.

CONSUMERS

Our top 12 brands all have sales of more than €1 billion. Around €6.1

billion invested in advertising and promotion.

2 billion consumers use a Unilever product every day.

€1 billion invested in R&D.

INNOVATION

INNOVATION DRIVING GROWTH

• €1 billion invested in R&D in 2011

• More than 300 new patent applications filed each year

• A portfolio of more than 20,000 patents and patent applications

INTEGRATED R&D

• More than 6,000 R&D professionals

• Six key R&D sites delivering groundbreaking technologies: Bangalore (India), Colworth (UK), Port Sunlight (UK) Shanghai (China), Trumbull (US), and Vlaardingen (NL)

• 31 major development centres developing and implementing product innovations

• 92 locations around the globe with R&D teams implementing innovations in countries and factories

REXONA FOR WOMEN WITH MOTIONSENSE TECHNOLOGY

Wrapping fragrance up in tiny bundles that open when the body moves

LIPTON TEA

Extracting and preserving essence of freshly picked tea leaves

TRESEMMÉ LAUNCH IN BRAZIL

Less than six months after the acquisition completed

BIGGER AND FASTER INNOVATIONS

STRUCTURE

LEGAL STRUCTURE AND GOVERNANCEUnilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers.

It was a full business merger, operating as a single business entity.

Two separate legal parent companies have been maintained:Unilever NV (Netherlands) andUnilever PLC (UK)

This works through an equalisation agreement and other contracts between the two companies.

Margarine Unie (Netherlands)

Lever Brothers (UK)

A GLOBAL MANAGEMENT TEAM

Geneviève Berger

Chief R&D Officer

Harish Manwani

Chief Operating

Officer

Doug Baillie

Chief HR Officer

Paul PolmanChief Executive Officer

Jean-Marc HuëtChief

Financial Officer

Keith WeedChief Marketing

and Communications

Officer

Dave LewisPresident,

Personal Care

Jan ZijderveldPresident,

Europe

Kevin Havelock President,

Refreshment

Antoine de Saint-

Affrique

President, Food

Kees Kruythoff

President, North

America

Alan Jope

President, North Asia

Pier Luigi SigismondiChief Supply Chain Officer