E-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006 © 2006 Gianluca Misuraca, EPFL-CDM-MIR 1 Executive Master in e-Governance e-Forum 2006 Forum Annuel de

e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006

© 2006 Gianluca Misuraca, EPFL-CDM-MIR 1

Executive Master in e-Governance e-Forum 2006

Forum Annuel de l’Administration Numérique

Casablanca, Maroc, 21-22 Juin 2006

Gianluca Misuraca

Managing Director,

Executive Master in e-Governance, EPFL

[email protected]

Governance “with and of” ICTs:

the need for new institutional designs



Executive Master in e-Governance Outlook

Welcome to EPFL

EPFL’s e-Governance Perspective

Needs for new institutional designs

The e-Gov@EPFL learning journey…



Executive Master in e-Governance Welcome to EPFL!



Executive Master in e-Governance




Educate and train future scientists, engineers and architects

Conduct cutting-edge research

Transfer knowledge to create jobs

Mission




6’500 Students240 Faculty members (FTE)

3200 Staff

Federal budget 424 Mio CHF (2004)External funding 132 Mio CHF Total 556 Mio CHF = approx. 490 Mio USD

Campus EPFL : 55 haCampus EPFL : 55 haBuildings : 365’000 mBuildings : 365’000 m22

Overview




In an average year:… 8 - 12 start-ups 70 - 90 patent filings 20 - 30 patents allowed 30 - 100 license contracts

Technology transfer@EPFL







The Learning Center



Executive Master in e-GovernanceEPFL’s Schools

SBBasic Sciences

STIEngineering Sciences and Techniques

I&C Computer and

Communication Sciences

ENACArchitecture, Civil

and Environmental Engineering

= 6’500= 6’500

Management of technology(doctoral and postgraduate students)

22 %22 %

28 %28 %23 %23 %

23 %23 %

2 %2 %

2 %SVLife Sciences

Total number of students including graduate students, excl. CMS (1.12.2003)




EPFL’s e-Governance perspective

network innovationindustry governance

new institutional designs for a changing world

[email protected]




CivilSocietyCivil

Society

The Changing World…

GlobalisationGlobalisation

Supranational

National

Regional/Local

EconomicPressure

EconomicPressure

Multi Level Multi Actor/Sector

PrivateSector

PrivateSector

PublicSector

PublicSector

Multidimensional Impact

« Dynamic Tension »

Institutional Reconfiguration

State Transformation

Organisational Change

ICTs



Executive Master in e-Governance..the role of “e”…


ICTs as a collective Problem Solving

ICTs as a Factor of Transformation

the “e”

Organisational Transformation

CivilSociety

PrivateSector

PublicSector

Supranational level

National level

Regional/Local level

Policy Making

Regulation

Service Delivery


Multifunction of the State



Executive Master in e-GovernanceThe e… perspective

ICTsState Transformation

are in continuous « Dynamic Tension » where the «key» is often considered JUST how the

User/Customer is served

and how ICTs can contribute to increase their satisfaction

Network Industries

•Post

•TLCs & Media

•Law & Order

•Energy

•Water

•Health

•Environment

•Transportation • e-Government

it is NOT enough..




Defining e-Government

Policy Making

Regulation

Service Delivery

Multifunction

of the State e-Government

Better and more efficient administration;

More effective inter-administration and government-business relations;

User-empowering servicing and more transparent access of citizens to policy-making decisions.

New e-Challenges..

Risk of «mirroring» & low cost-benefit impact

Often a fashionable political solution to the Internet bubble!!!




e-Government «maturity»?!? Will the messianic auspices be achieved in 2020?



Executive Master in e-GovernanceOpen questions…

How ICTs will (or will not) contribute to redefining the practice

of governance in the future?

How the emerging e-Gov benchmarking and measurement

models will allow to ascertain the reality behind the figures (see

e-Readiness, sophistication, contribution to GDP, etc)?

Why and how separate the ICTs4D or eG4D impacts from the

numerous other developments and processes taking places at

the same time in a specific targeted territorial area?

Or in other words: are we talking about the impact of ICTs on

the economy and society at large or about different and

overlapping Information Society phenomena?






ICTs and other Forces of Change


MultipleLevels

MultipleActors/Sectors

CivilSociety

PrivateSector

PublicSector

Organisational Boundary Blurring


Governance

e-Governance as a «transactional space»




e-Governance: coping with the multi-dimensionalnature of ICTs

ICTs as monitoring, productivity and communication Tools

ICTs as Structural Effect transforming society

ICTs as Industrial Domain of their own

Governance «with» ICTs

Governance «of» ICTs

Management of technology Policy-making



Executive Master in e-GovernanceGovernance «with and of» ICTs

From “Change I Type” to “Change II Type”:

Change I: mere digital translation of existing services (ICT-driven);

Change II: e-Governance type of interactions and collective-problem solving negotiation = the art of reconfiguring processes, tasks, roles and if necessary, institutions.

Policy Making Regulation Service DeliveryPolicy Making Regulation Service Delivery

The e-Governance perspective •Collective problem-solving oriented

•Open to learning, innovation & institutional reconfiguration

•Empowerment, transparency, democracy

Governments,Parliaments,

AdministrationsRegulators

Firms,Industry,

Associations

Citizens,Users,

Associations

Multi-level, multi-sector, multi-actor




Emerging e-Governance Challenges

Addressing e-GovernanceChallenges



MultipleLevels

MultipleActors/Sectors

On the Risk Management Side

On the Opportunity Management Side

•Accessibility•Accountability•Participation•Transparency•Compliance•Security•Identity•Trust &

reputation•Cross-

boundaries



•Learning•Innovation•Creativity•Networking•Interoperability•Openess, •Shared-services,

etc



Executive Master in e-GovernanceNeed for new e-Leaders…

Generic Skills

Performance Measurement

Specialized Skills+

e-Governance Skills for New Institutional Design

•Intermediation & Negotiation•Networking & resource-pooling•Cross-Sector Partnership-

building•Innovation Management•Strategic Thinking and •Problem Solving

Strategic Management & Evaluation

Managing New Business Models/shared services

Analysis and Implementation of complex ICT-based projects

Managing Changes & facing multi-cultural settings

Interfacing Multi-Stakeholder situations

Project/Program Management




e-Leadership Capacities…

manage complex ICT-based projects and programs, and implement organizational changes to improve productivity and service quality

master technological infrastructure in both the public and the private sectors, with a particular focus on Internet Technologies’ governance and economics

design and enable institutional solutions with high-acceptability profile foster innovation and knowledge for organizational learning, performance

measurement, risk assessment and control, regulation and legal frameworks anticipate changes, making-use of strategic intelligence, technological

assessment and foresight state-of-the-art methodologies cope with the upcoming decision and policy-making options that the next

generations infrastructures will bring about establish and lead specialized e-networks and e-communities ensure sustainability of ICT-based projects and e-Governance initiatives, with

a particular regard to ICTs for development and electronic participation design and steer cross-sector partnerships, as well as managing the

outsourcing of processes and the deployment of interfaces with the civil-society in a user-centric perspective; and

demonstrate EFFECTIVE leadership in actual innovative environments.



Executive Master in e-Governance The e-Gov learning journey

EPFL’s e-Governance Executive Master program (e-Gov) aims at

providing current and future leaders of public, private and third sectors

with the necessary professional skills so as to enable them to make

optimal use of the ICTs when it comes to managing organizations,

designing institutions, and crafting innovative and empowering

governance mechanisms.

•From e-Government to e-Governance•e-Gov Policies & Strategies

•e-Gov Key Features & Dynamic Tension•Network Industries Policy,

Analysis & Management•Technology Assessment & Foresight

In e-Gov Related Domains•Organizational & Institutional Change•ICTs for Democracy & Development

Core Content

Specialization•Knowledge Management & Business Model Redesign•Mobile

Organization

•Risk Management

•Measuring & Assessing ICTs Impact

•Innovation & Regulation Dynamics

•Security & Identity Management

Industries

•Telecommunication

•Transport

•Education

•Health

•Tourism

•Postal service

•Energy

A unique training program for current and future e-Leaders




Adult education with diversified and participative pedagogy

One-year part-time (to allow Executive work)

12-week residential (4 modules of 3 weeks each)

Distance learning expert coaching and mentoring

“Innovation Projects” (Action-Research)

Specialized worldwide First-class Network of experts

4 One-Day “Open Event” on different e-Gov key issues

A total of 760 “contact” hours (60 ETCS);

EPFL Degree of Executive Master in e-Governance!

Key Features




e-Governance Academy, Tallin, Estonia

e-Governance Institute, Peking University, Beijing, China

Mc Gill University, CIPP, Montreal, Canada

Syracuse University, School of Information Studies, USA

Universitat Pompeu Fabra, Barcelona, Spain

Waseda University, Tokyo, Japan

School of Governance, Sungkyunkwan University, Seoul, Korea

Delft, University of Technology, The Netherlands

University of Tampere, Finland

Core Partners



Executive Master in e-GovernanceOther Partners

Other academic institutions;

Governmental Organizations and Agencies;

Industry & Private Sector Organizations;

Third Sector Organizations;

Foundations and associations;

Donors and International Organizations.




Overall Structure

Beijing, Hebei, Shanghai

Starting: 4 sept. 2006

Pre-term Montreal, Ottawa

Tallin

2007

BarcelonaLausanne

1

SeoulTokyo

2 3 4

New York, Washington

Syracuse

x 4 Open events

Finishing end of August 2007

Innovation project focus period

Master thesis

May 7-25, 2007

July 2-22, 2007

Oct 2-20, 2006

Jan 22 – Feb 9, 2007

1

2

3

Oct. 14, 2006

Feb 10, 2007

May 19, 2007

2006 eGov Master 2007/08

July 21, 20074




UTa

e-Gov 2006/07




Get on board…

departing date is 4 September 2006!!!

Save the date:

14 October 2006, “Open Event” on: “Shaping the Open World of tomorrow: identity management & security threats at regional & local level”, in partnership with Sun Microsystems, Liberty Alliance & others…



Executive Master in e-Governance Enjoy the journey!

Info & Networking:

[email protected]

http://egov.epfl.ch

Documents

E-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006 © 2006 Gianluca Misuraca, EPFL-CDM-MIR 1 Executive Master in e-Governance e-Forum 2006 Forum Annuel de