8/12/2019 HRM Functions- Lec 2

1/18

Bharati

Human Resource Management

What is Meant by Human Resources

Definition: From National standpoint -

HR can be defined as the total

Knowledge, skills creative abilities,talents and aptitudes obtained in the

population.

8/12/2019 HRM Functions- Lec 2

2/18

Bharati

Human Resource Management

Definition:

From Enterprise viewpoint

HR represents the total of the inherent

abilities, acquired knowledge and skills

in the talents and aptitudes of itsemployees.

8/12/2019 HRM Functions- Lec 2

3/18

Bharati

Human Resource Management

According to Juclus:

The human factor refers to a whole

consisting of interrelated, interdependent

and interacting physiological,

psychological, sociological and ethical

components.

8/12/2019 HRM Functions- Lec 2

4/18

Bharati

Human Resource Management

IMPORTANCE : HR are significant from

Economic standpoint

Ginzberg points out HR are key to economic development

.However they are being wasted through unemployment,

disguised unemployment, obsolescence of skills, lack of

work opportunity, poor personnel practices and the hurdles

of adjusting to change.

Non-economic standpoint Political, religious,social, cultural and psychological standpoint.

8/12/2019 HRM Functions- Lec 2

5/18

Bharati

Human Resource Management Functions

Difference between HRM and PM (Legge)

PMconcerned with non-managers

HRM is aimed at managerial staff. It has

more focus on the mgmt* of corporateculture OD and allied socio-psychological

ideas. A strategic activity.

8/12/2019 HRM Functions- Lec 2

6/18

Bharati

Human Resource Management (Diff with PM)

Personnel Mgmt

* Employment Contract

Careful delineation of

written contract

* Rules

Important , clear

devised rules* Guide to mgmt action

Procedures

HRM

Aim to go beyond

contract

Can do outlook

Business Needs

8/12/2019 HRM Functions- Lec 2

7/18

Bharati

Human Resource Management (Diff with PM)

Personnel Mgmt

* Behaviour Referent

Norms / Customs and

practices

* Managerial Task (Vis-

-vis labour)

Mentoring* Key Relations

Labour - mgmt

HRM

Value / Mission

Nurturing

Customer

8/12/2019 HRM Functions- Lec 2

8/18

Bharati

Human Resource Management (Diff with PM)

Personnel Mgmt

* Speed of decision

Slow

* Mgmt Role

Transactional

* Communication

Indirect

HRM

Fast

Transformational

leadership

Direct

8/12/2019 HRM Functions- Lec 2

9/18

Bharati

Human Resource Management (Diff with PM)

Personnel Mgmt

* Job categories andgrades

Many* Job Design

Division of labour

* Conflict handling

Reach temporary truce

HRM

Few

Team Work

Manage climate &culture

8/12/2019 HRM Functions- Lec 2

10/18

Bharati

Human Resource Management (Diff with PM)

Personnel mgmt

* Training &

development

Controlled access tocourses

* Shared Interest

Interest of the org. areuppermost

HRM

Learning companies

Mutuality of Interest

8/12/2019 HRM Functions- Lec 2

11/18

Bharati

Human Resource Management (Functions)

Mixture of behaviour analysis, policyformulations and maintenance of goodinterpersonal relations for

Promotion of organisational needs

Development of employees

Relationship maintenance

8/12/2019 HRM Functions- Lec 2

12/18

Bharati

Human Resource Management (Functions)

Empowerment (leads to prosperity of the org)

Effective Communication of policies

Equality

Job Enlargement and Enrichment

8/12/2019 HRM Functions- Lec 2

13/18

Bharati

Human Resource Management (Activities)

Organisational work and job design

Planning

Recruitment and selection

Training and Development

Performance management

Compensation

Occupational health and safety

Employee and labour relations

8/12/2019 HRM Functions- Lec 2

14/18

Bharati

Human Resource Management

Role of HR managerPersonnel Role :

1) Advising mgmt on effective use of HR

2) Manpower planning, Recruitment,selection

3) Training and Development

4) Measurement and assessment ofindividual and group behaviour

5) Performance and Potential appraisal

8/12/2019 HRM Functions- Lec 2

15/18

Bharati

Human Resource Management

Welfare Role1) Research in personnel and org. Problems

2) Managing services canteen, transport,medicaletc

3) Group dynamics Group counseling,

motivation, leadership, communication etc.

8/12/2019 HRM Functions- Lec 2

16/18

Bharati

Human Resource Management

Clerical Role

1) Time Keeping

2) Wage and salary administration,

incentives

3) Maintenance of HR records.

8/12/2019 HRM Functions- Lec 2

17/18

Bharati

Human Resource Management

Fire fighting Role

1) Grievance handling

2) Settlement of dispute

3) Discipline maintenance

4) Collective bargaining5) Workers participation in Mgmt

8/12/2019 HRM Functions- Lec 2

18/18

Bharati

QUESTIONS

Q.1) How has the mix of the work force changedin recent years? What problems and challenges arethereby created for the personnel manager?

Q.2) Why is Human Resource Managementimportant to organisations?

Q.3) What are the HRM implications of (1) ayounger labour force (2) a better educated labour force(3) an increasingly white-collared labour force?