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A

MIS (Management Information System)

Group report on

Microsoft

Department of Management

BITS Pilani

Submitted To : -

  Prof. S. Kannan

Submitted By :-

Group 4

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Introduction-

Microsoft Corporation is an American multinational corporation ea!"uartere!

in #e!mon!$ %asington$ tat !e&elops$ manufactures$ licenses$ supports an! sells computer

soft'are$ consumer electronics an! personal computers an! ser&ices. Its est no'n soft'are pro!ucts are te Microsoft %in!o's line of systems$ Microsoft office suite$ an! Internet

*+plorer  'e ro'ser . Its flagsip ar!'are pro!ucts are ,o+ game console an! te Microsoft

Surface series of talets. It is te 'orl!-s largest soft'are maer measure! y re&enues. It is also

one of te 'orl!-s most &aluale companies.

Microsoft 'as foun!e! y Bill Gates an! Paul Allen on April 4$ /01 to !e&elop an!

sell BASIC interpreters for Altair 2233. It rose to !ominate te personal computer  operating

system maret 'it MS56S in te mi!/23s$ follo'e! y te Microsoft %in!o's. Te

company-s /27 initial pulic offering$ an! suse"uent rise in its sare price$ create! an

estimate! tree illionaires an! 8$333 millionaires from Microsoft employees. Since te //3s$

it as increasingly !i&ersifie! from te operating system maret an! as ma!e a numer of

corporate ac"uisitions. In May 83$ Microsoft ac"uire! Sype Tecnologies for 92.1 illion in

its largest ac"uisition to !ate.

As of 83:$ Microsoft is maret !ominant in ot te IBM PCcompatile operating system

an! office soft'are suite marets (te latter 'it Microsoft 6ffice). Te company also pro!uces

a 'i!e range of oter soft'are for !estops an! ser&ers$ an! is acti&e in areas inclu!ing internet

searc ('it Bing)$ te &i!eo game in!ustry ('it te ,o+$ ,o+ :73 an! ,o+ 6ne consoles)$

te !igital ser&ices maret (troug MS;)$ an! moile pones (&ia te %in!o's Pone 6S). In

<une 838$ Microsoft entere! te personal computer pro!uction maret for te first time$ 'it

te launc of te Microsoft Surface$ a line of  talet computers.

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Business and supporting IT environment at Microsoft-

 Microsoft is no' in&ol&e! in almost e&ery aspect of te computer an! computerrelate!

telecommunications marets an! is emerging as a ma=or player in Internet commerce an! online

me!ia &entures. It controls te operating system of /4.> of te personal computers sol! on te

maret to!ay (5ata"uest numers) an! =ust finise! off a 913 million in&estment in AppleComputer to tie te oter 1./> of ne' !estop sales into an alliance. At times Microsoft face!

&arious callenges in usiness en&ironment 'eter it is Competiti&e e!ge o&er oters or

e+pan!ing into !ifferent segment$ te e+tensi&e use of information tecnology to upgra!e an!

staili?e its position Microsoft successfully accomplise! its goals an! o&ercome its callenges.

 Microsoft as stea!ily e+pan!e! its maret sare in te case of 'or! processors from arely a

tir! of te maret in //1 to o&er 23> in //0. %en pose! 'it treat in ne'ly !e&eloping

Ser&er maret it as use! its %in!o's ;T ser&er soft'are to rapi!ly enter te usiness

'orstation$ clientser&er an! largescale @enterprise@ computing segments. 6&er si+tyfi&e

 percent of ne' intranet sites are !eploye! on %in!o's ;T ser&ers$ 'ile %in!o's ;T

'orstation clients are gro'ing 00 percent annually. In lieu of maret e+pansion an! to a&oi!

alrea!y cro'!ing maret Microsoft is employing its information tecnology resource in forging

commercial partnersips 'it ot commercial an! aca!emic training institutions in or!er to tie

tem into te Microsoft frame'or.

Te pressure of e+pan!ing an! e+ploring ne' marets for information tecnology le! Microsoft

to launc financial ser&er soft'are Microsoft is emerging as a ey player in saping te online

financial transaction system of te future. Microsoft is estalising online commercial &entures

in airline ticet sales$ auto sales$ ne's$ games$ local e&ents an! entertainment (along 'it local

a!&ertising re&enue)$ an! a range of oter online commercial &entures. Its o'nersip of te

Microsoft ;et'or (MS;) an! its partnersip 'it ;BC in te creation of te MS;BC &enture

are gi&ing Microsoft strong !istriution outlets for its emerging range of me!ia content.

Te Internet$ 'ile a potential treat to Microsoft-s !ominance$ is also an opportunity for te

company to sei?e control of tose Internet stan!ar!s an! terey gain ne' net'or footol!s on

e&ery computer connecte! to te Internet. Troug te comination of controlling stan!ar!s in

te %e ro'ser maret$ %e ser&ers$ !e&elopment tools for Internet soft'are !e&elopers an!

!e&elopment of stan!ar!s for financial transactions on te ;et$ Microsoft is not only "uicly

!ominating marets for soft'are sales relate! to te Internet$ it is using its !ominance of

soft'are tecnology to le&erage a comman!ing position in consumeroriente! Internet

commerce$ from auto sales to classifie! a!&ertising o&er te Internet. Troug its in&estments in

%eT an! cale companies$ it is seeing to furter reinforce its !ominance y controlling

stan!ar!s an! connections to te Internet rigt from te ome. Microsoft as not een a&erse to

engaging in outrigt anticompetiti&e practices as nee!e! to assure its !ominance of marets$ as

a string of la'suits an! complaints trailing in its 'ae can attest to. %en competitors a&e

release! ne' soft'are$ Microsoft as announce! upcoming etter features on its o'n soft'are

impro&ements 'ic often 'oul! not materiali?e for monts$ e&en years after teir @sce!ule!@

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release. Te result of suc @&apor'are@ announcements 'as to free?e soft'are purcases in te

maret until Microsoft a! time to marsal its financial an! tecnical resources to o&er'elm its

opponents. i!!en features of its operating system a&e een use! to gi&e its o'n application

!e&elopers a legup on te competition. An! te un!ling of soft'are as allo'e! Microsoft to

use !ominance in one maret to =umpstart a presence in anoter maret y lining soft'are

 purcases in ot marets togeter. It as use! e&ery a!&antage of its monopoly control of te

!estop to le&erage !ominance of Internet stan!ar!s an! in turn use tat control to acie&e a

!ominant position in Internet commerce.

Microsoft Cloud Analysis Tool and Infrastructure Optimiation Tool-

Te Microsoft Clou! Analysis Tool elps to uil! a roa!map to te Clou! ase! on your

 usiness nee!s$ constraints$ an! !esire! attriutes. ItDs a E'at ifF for te Clou!$ tat you can

 play out te possiilities y canging your parameters. TatDs a migty po'erful ting if you are

trying to cycle troug &arious options an! un!erstan! te tra!eoffs. In fact$ in!epen!ent of

te actual content in te tool$ I tin te most &aluale part is te framing of te !ecisions. If

you use noting else$ you can at least use te frames to elp you accelerate your o'n Clou!

!ecision maing$ an! mae more informe! coices.

Summary of te tools

• Infrastructure Optimiation Self-Assessment Tool H ou can use te Assessment tool

to un!erstan! te companyDs current Eas isF en&ironment an! at te same time set te

!esire! Eto eF roa!map. Te Infrastructure 6ptimi?ation SelfAssessment Tool

 pro&i!es a personali?e! 6ptimi?ation score for te organi?ation. Te tool generate

reports tat can ser&e as te aseline for planning an effecti&e roa!map an! as an

incenti&e for optimi?ing your IT infrastructure. Te !etaile! #oa!map plan 'ill e

generate! as part of te 5isco&ery tools.

• Clou! Analysis Tool Tis tool 'ill elp you Plan te migration to te clou! !eployment

of your coice ase! on prioriti?e! Business an! IT nee!s$ Ser&ices an! Applications$

an! #iss an! Constraints. Te Clou! Analysis Tool 'ill e&aluate 'at you select against

your current en&ironmentDs maturity le&el an! pro&i!e you 'it te information re"uire!

to mae !ecisions aout 'ic clou! arcitecture is rigt for you an! more importantly

o' to get tere. Selecting your preferre! clou! !eployment option 'ill generate a

transformation plan inclu!ing pro=ect information$ #6IJTC6 !ata$ an! arcitecture

!iagrams H te information you nee! to plan an! acie&e your clou! transformation.

ere is te ome page of te Microsoft Clou! Analysis Tool an! Microsoft Infrastructure

6ptimi?ation SelfAssessment Tool

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Data !are"ousing and Data Management at Microsoft

Te tra!itional structure! relational !ata 'areouse 'as ne&er !esigne! to an!le te &olume of 

e+ponential !ata gro't$ te &ariety of semistructure! an! unstructure! !ata types$ or te

&elocity of real time !ata processing. MicrosoftDs mo!ern !ata 'areouse solution integrates all

tra!itional !ata 'areouse 'it nonrelational !ataan! it can an!le !ata of all si?es an! types$

'it realtime performance.

TransactSL (TSL) is Microsoft-s an! Syase-s proprietary e+tension to SL. SL$ te

acronym for Structure! Luery anguage$ is a stan!ar!i?e! computer language tat 'as

originally !e&elope! y IBM for "uerying$ altering an! !efining relational !ataases$using !eclarati&e statements. TSL e+pan!s on te SL stan!ar! to inclu!e proce!ural

 programming$ local &ariales$ &arious support functions for string processing$ !ate processing$

matematics$ etc. an! canges to te 5**T* an! NP5AT* statements. Tese a!!itional

features mae TransactSL Turing complete.

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TransactSL is central to using Microsoft SL Ser&er. All applications tat communicate 'it

an instance of SL Ser&er !o so y sen!ing TransactSL statements to te ser&er$ regar!less of 

te user interface of te application.

To!ay$ nonrelational !ata sources lie 'e logs$ sensor !ata$ social sentiment$ an! !e&ices are eing collecte! to pro&i!e !eeper insigts an! gain competiti&e a!&antages. Te tra!itional

strategy of e+tracting an! cleansing relational !ata into a central repository nee!s to a!apt for 

tis ne' 'orl! of !ata. A mo!ern !ata 'areouse solution from Microsoft can accommo!ate

ne' storage tecnologies lie a!oop to incorporate nonrelational sources an! pro&i!e

integration et'een te relational 'areouse an! te a!oop cluster.

%it tra!itional !ata 'areouse tecnologies$ your scale is cappe! an! youDll nee! to uy ne'

ar!'are as more capacity is re"uire!. Te Microsoft mo!ern !ata 'areouse scales to te most!eman!ing enterprise re"uirements. As !ata re"uirements gro'$ you can scale from tens of 

teraytes up to te multipet ytes y incrementally a!!ing no!es to your e+isting infrastructure.

%it tra!itional !ata 'areouse tecnologies$ "ueries can tae minutes$ ours or e&en o&ernigt

to process. Te Microsoft mo!ern !ata 'areouse gi&es users near realtime results. %it

 reatroug "uery processing an! inmemory tecnologies$ customers a&e seen 3+ to 33+

faster completion times to teir longest running "ueries.

*nterprise integration management pro&i!es a portfolio of solutions tat enale organi?ations to

trust te cre!iility an! consistency of teir !ata so tey can mae critical usiness

!ecisions

Te Microsoft SL Ser&er *+press is a free !ataase system 'ic !ra's inspiration from te

early Microsoft Access pacage. #oust security features$ an! te remo&al of te ono+ious

Ogo&ernor Oas ooste! te fle+iility if te pacage. Anoter plus is !efinitely te G?

recommen!e! CPN spee! 'it 18 MB #AM an! 03MB of !is space for te pacage.o'e&er$ in case you nee! your CPN to process faster$ tere is no nee! to a!! a secon! CPN

unit te singleuser sce!uler trea! application use! in tis case !oes not allo' te

simultaneous use of ot. %ile it is one of te most preferre! 5BMS pacages for startup

organi?ations$ tere are se&eral restrictions suc as te 4 GB !ataase si?e limit an! GB uffer$

te limitation on te numer of users.

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#et!or$ Tec"nologies at Microsoft

Microsoft %indo!s #T : &nterprise #et!or$ing Scenarios' Cloud #et!or$ing

Tec"nologies' and (ost Server Configurations

%in!o's ;T is a family of operating systems pro!uce! y Microsoft$ te first &ersion of 'ic

'as release! in <uly //:. It 'as a igle&ellanguagease!$ processor

in!epen!ent$ multiprocessing$ multiuser  operating system. @;T@ 'as e+pan!e! to @;e'

Tecnology@ for mareting purposes ut no longer carries any specific meaning. It 'as inten!e!

to complement consumer &ersions of %in!o's tat 'ere ase! on MS56S. ;T 'as te first

fully :8it &ersion of %in!o's$ 'ereas its consumeroriente! counterparts$ %in!o's :.+ an!

%in!o's$ 'ere 7itJ:8it yri!s. %in!o's 8333 an! its successors are memers of te

%in!o's ;T family$ altoug tey are not ran!e! using te name @%in!o's ;T. %in!o's

Ser&er ;et'oring an! Access Tecnologies pro&i!e an en!toen! solution to get people in

your organi?ation connecte!$ allo'ing tem to seamlessly sare applications an! !ata'eter 

tose resources are on your enterprise net'or$ your small office or ranc net'or$ or in a

 pulic$ pri&ate$ or yri! clou! en&ironment.

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IT teams are re"uire! to !eli&er access to ser&ices from more !e&ices$ platforms$ an! places tan

e&er efore. Clearly$ multi!e&ice access to corporate assets enefits users$ ut roa!er access

maes security management more callenging. *ac en!point represents a potential attac 

surface an! anoter point of management for security professionals. At te same time$

organi?ations face e&ere&ol&ing treats from aroun! te 'orl!tey must manage te ris 

create! y teir o'n users acci!entally losing or compromising sensiti&e !ata.

6rgani?ations re"uire a clou! ser&ice tat as uiltin roust security features an! a 'i!e &ariety

of customi?ale security features tat organi?ations can tune to meet teir in!i&i!ual

re"uirements.

6rgani?ations e+pan!ing remote access 'ile maintaining security est practices may fin! it

!ifficult an! e+pensi&e to a!! tis comination of security functionality if tey !eploy

 pro!ucti&ity ser&ices solely onpremises.

Microsoft IT Manages Computer )ulnerabilities -

Microsoft IT as !e&elope! a pre&entati&e approac to managing computer &ulnerailities.

5esigne! to re!uce te occurrences an! se&erity of attacs$ Microsoft ITDs security meto!ology

inclu!es te !e&elopment of processes to re!uce open ports an! &ulnerale systems an! ser&ices$

manage user permissions$ regularly assess riss$ an! regularly monitor compliance 'it security

gui!elines.

Microsoft IT pro&i!es information tecnology ser&ices internally for Microsoft employees an!

resources. Microsoft IT manages 733$333 !e&ices for 23$333 users across more tan 33

countries an! regions 'orl!'i!e$ 'it appro+imately 8 million remote connections per mont.

Safeguar!ing a computing infrastructure of tis si?e re"uires implementation of strong security

 policies$ tecnology to elp eep mal'are off te net'or an! a'ay from missioncritical

resources$ an! !ealing 'it mal'are outreas s'iftly an! compreensi&ely 'en tey occur.

Tis section of te report compares te potential impact of mal'are to te le&els of antimal'are

compliance from appro+imately :13$333 'orstation computers manage! y Microsoft IT

 et'een <anuary an! <une 83:. Tis !ata is compile! from multiple sources$ inclu!ing System

Center *n!point Protection$ ;et'or Access Protection$ 5irect Access$ an! manual sumission

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of suspicious files. Comparing te nature an! &olume of te mal'are !etecte! on tese

computers to te le&el of protection tey recei&e can illustrate significant tren!s an! gi&e insigts

as to te effecti&eness of antimal'are soft'are an! security est practices.

Microsoft IT *rotects Its #et!or$s -

Microsoft IT uses ;et'or Access Protection to ensure te ealt of computers in t'o scenarios

 'itin te enterprise an! for remote access. Te Microsoft intranet inclu!es a community of 

manage! computers tat uses Microsoft 5omain Isolation IP Security (IPsec) tecnology an!

 ;AP. Macines accessing te intranet remotely use ;AP for ot irtual Pri&ate ;et'or (P;)

an! Microsoft 5irect Access$ 'ic estalises i!irectional connecti&ity 'it te intranet e&ery

time a remote userDs 5irect AccessHenale! computer connects to te Internet. In <anuary 833$

:1/$00 computers 'ere e&aluate! an! silently autoreme!iate! 'en necessary y te ;AP

%in!o's System ealt Agent (SA)$ a client component tat maintains an! reports one or 

more aspects of system ealt. 6f tat total$ tere 'ere :7$40 remote macines in ;AP ull

*nforcement mo!e$ in 'ic computers tat are not in compliance are isolate! from te net'or.

Te agent cecs to see tat antimal'are an! antispy'are programs are installe!$ signatures are

up to !ate$ an! realtime monitoring is enale! tat te computer is configure! to recei&e

security up!ates an! tat te %in!o's Np!ate Agent ser&ice is enale!. If te %in!o's

ire'all is !isale!$ te agent enales it an! forces it to remain enale! 'ile te computer is

connecte! to te net'or. In a!!ition$ ecause appro+imately onetir! of te enterpriseDs

!omain=oine! laptops are regularly taen out of te intranet en&ironment an! connecte! to te

 pulic Internet$ autoreme!iation ensures tat important an! critical up!ates are installe!.

(o! Microsoft IT +uards Against &mail T"reats

Microsoft ITDs messaging protection callenges are similar to tose of oter enterprise

en&ironments. ie most IT organi?ations$ Microsoft IT faces an e&erescalating stream of spam$

&iruses$ an! un'ante! message sumission attempts to mailo+es$ contacts$ !istriution groups$

an! pulic fol!ers. Tese attacs 'aste resources$ !istract recipients$ put assets at ris$ an!

 pro&i!e an a&enue for social acing an! pising scams$ among oter security issues. In

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a!!ition to tese common treats$ Microsoft IT sees a!&ance! attacs tat e+ploit messaging

systems$ in&ol&ing spy'are$ 'orms$ otnets$ an! polymorpic mal'are.

Inoun! mail to Microsoft goes troug a treetiere! cleansing processantimal'are

scanning$ file remo&al$ an! spam filtering. In eeping 'it Microsoft ITDs goal of stopping

armful messages at te earliest possile point$ Microsoft IT as !eploye! orefront Security for 

*+cange Ser&er on all mail ser&ers$ 'ic uses fi&e !ifferent antimal'are engines to pro&i!e

 protection for incoming an! outgoing email. 6n a&erage$ Microsoft filters et'een 1 an! 3

million email messages a !ay tat contain mal'are or spam an! remo&es more tan 33 !ifferent

types of e+ecutale files from incoming messages.

Microsoft IT *rotects Its Soft!are -

Te Microsoft Pro!uct #elease Q Security Ser&ices (P#SS) Antimal'are Scanning Ser&ice is

cartere!$ troug corporate compliance policy$ 'it ensuring tat all Microsoft pro!ucts are

mal'arefree !uring te pro!uct release life cycle. Te Scanning Ser&iceDs carter is met y

using an automate! system tat pro&i!es a compreensi&e$ !ynamic$ an! easytouse process tat

implements te latest !ecompression algoritms comine! 'it numerous stateofteart

mal'are scanning tools. As part of te Scanning Ser&iceDs priorities$ te occurrence of false

 positi&es at te time of release is mitigate! troug te Scanning Ser&iceDs collaoration 'it te

antimal'are in!ustry.

Office ,.security

Microsoft is an in!ustry lea!er in clou! security an! implements policies an! controls on par 

'it or etter tan onpremises !ata centers of e&en te most sopisticate! organi?ations.

6ffice :71 security consists of tree parts

• Builtin security features• Customers controls

• *naling Nser Access

6ffice :71 is a securityar!ene! ser&ice tat as security features uilt into te ser&ice.

6ffice :71 customers enefit from in!ept security features tat Microsoft as uilt into te

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ser&ice as a result of e+perience gaine! from t'o !eca!es of managing online !ata an!

significant in&estment in security infrastructure. 6ffice :71 as implemente! an! continues to

in&est an! impro&e processes an! tecnologies to proacti&ely i!entify an! mitigate security

treats efore tey ecome riss for customers.

6ffice :71 offers security controls tat enale customers to customi?e teir security settings.

6ffice :71 is truste! y customers of all si?es across &irtually e&ery in!ustry$ inclu!ing igly

regulate! in!ustries suc as ealtcare$ finance$ e!ucation$ an! go&ernment. Because 6ffice :71

manages pro!ucti&ity ser&ices for suc a 'i!e range of in!ustries an! geograpies$ it offers

feature coices tat customers can control to enance te security of teir !ata.

6ffice :71 as scalale security processes tat allo' for in!epen!ent &erification an!

compliance 'it in!ustry stan!ar!s. Tis paper !escries tree aspects of security in 6ffice :71.

Built-in security

84our monitore! pysical ar!'are

6ffice :71 !ata is store! in te Microsoft net'or of !ata centers$ run y Microsoft Gloal

oun!ation Ser&ices an! strategically locate! aroun! te 'orl!. Tese !ata centers are uilt from

te groun! up to protect ser&ices an! !ata from arm y natural !isaster or unautori?e! access.

5ata center access is restricte! 84 ours per !ay y =o function so tat only essential personnel

a&e access to customer applications an! ser&ices. Pysical access control uses multiple

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autentication an! security processes$ inclu!ing a!ges an! smart car!s$ iometric scanners$ on

 premises security officers$ continuous &i!eo sur&eillance$ an! t'ofactor autentication. Te !ata

centers are monitore! using motion sensors$ &i!eo sur&eillance$ an! security reac alarms. In

case of a natural !isaster$ security also inclu!es seismically race! racs 'ere re"uire! an!

automate! fire pre&ention an! e+tinguising systems.

Isolated customer data

6ne reason 6ffice :71 is ot scalale an! lo' cost is tat it is a multitenant ser&ice (tat is$

!ata from !ifferent customers sares te same ar!'are resources). 6ffice :71 is !esigne! to

ost multiple tenants in a igly secure 'ay troug !ata isolation. 5ata storage an! processing

for eac tenant is segregate! troug Acti&e 5irectory structure an! capailities specifically

!e&elope! to elp uil!$ manage$ an! secure multitenant en&ironments. Acti&e 5irectory

isolates customers using security oun!aries (also no'n as silos). Tis safeguar!s a customerDs

!ata so tat te !ata cannot e accesse! or compromise! y cotenants. or a!!itional cost$ a

&ersion of 6ffice :71 tat stores !ata on !e!icate! ar!'are is a&ailale.

Automated operations

%itin Microsoft !ata centers$ access to te IT systems tat store customer !ata is strictly

controlle! &ia rolease! access control (#BAC) an! loc o+ processes. Access control is an

automate! process tat follo's te separation of !uties principle an! te principle of granting

least pri&ilege. Tis process ensures tat te engineer re"uesting access to tese IT systems as

met te eligiility re"uirements$ suc as a acgroun! screen$ fingerprinting$ re"uire! security

training$ an! access appro&als. *ngineers re"uest access for particular tass into a loc o+

 process. Te loc o+ process !etermines te !uration an! le&el of access in!epen!ently of 

!etermining 'eter anoter engineer nee!s to e in&ol&e! in a monitoring capacity.

Secure net!or$ 

 ;et'ors 'itin te 6ffice :71 !ata centers are segmente! to pro&i!e pysical separation of critical acen! ser&ers an! storage !e&ices from te pulicfacing interfaces. *!ge router 

security allo's te aility to !etect intrusions an! signs of &ulneraility. Client connections to

6ffice :71 use secure socets layer (SS) for securing 6utloo$ 6utloo %e App$ *+cange

Acti&eSync$ P6P:$ an! IMAP. Customer access to ser&ices pro&i!e! o&er te Internet originates

from usersD Internetenale! locations an! en!s at a Microsoft !ata center. Tese connections are

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encrypte! using in!ustrystan!ar! transport layer security (TS)JSS. Te use of TSJSS

estalises a igly secure clienttoser&er connection to elp pro&i!e !ata confi!entiality an!

integrity et'een te !estop an! te !ata center. Customers can configure TS et'een

6ffice :71 an! e+ternal ser&ers for ot inoun! an! outoun! email. Tis feature is enale! y

!efault.

*ncrypte! !ata

Customer !ata in 6ffice :71 e+ists in t'o states

• At rest on storage me!ia

• In transit from a !atacenter o&er a net'or to a customer !e&ice

All email content is encrypte! on !is using Bit ocer A!&ance! *ncryption Stan!ar!

(A*S)encryption. Protection co&ers all !iss on mailo+ ser&ers an! inclu!es mailo+ !ataase

files$ mailo+ transaction log files$ searc content in!e+ files$ transport !ataase files$ transport

transaction log files$ an! page file 6S system !is tracingJmessage tracing logs.

6ffice :71 also transports an! stores secureJmultipurpose Internet mail e+tensions (SJMIM*)

messages. 6ffice :71 'ill transport an! store messages tat are encrypte! using clientsi!e$

tir!party encryption solutions suc as Pretty Goo! Pri&acy (PGP).

Customer controls

6ffice :71 comines te familiar Microsoft 6ffice suite 'it clou!ase! &ersions of our ne+t

generation communications an! collaoration ser&ices Microsoft *+cange 6nline$ Microsoft

SarePoint 6nline$ an! Microsoft ync 6nline. *ac of tese ser&ices offers in!i&i!uali?e!

security features tat te customer can control. Tese controls allo' customers to a!ere to

compliance re"uirements$ gi&e access to ser&ices an! content to in!i&i!uals in a customerDs

organi?ation$ configure antimal'areJanti spam controls$ an! encrypt !ata 'ere a customer 

ol!s te eys.

Advanced encryption

A ey &alue tat 6ffice :71 pro&i!es is te aility to empo'er customers 'it te option of 

using encryption 'it intelligence as an a!!itional security measure. 6ffice :71 pro&i!es tis

aility troug #igts Management Ser&ice (#MS).Nsing #MS$ users a&e te fle+iilityfrom

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'ere&er tey areto select items tey 'ant to encrypt$ 'ere&er te content is locate!. In

a!!ition$ a uni"ue feature of #MS is tat it pro&i!es te aility to reason o&er content to pro&i!e

intelligent protection. A user can encrypt a piece of content an! apply intelligence to it$ suc as

i!entifying 'o can access te content an! !efining te in! of access tey a&e to it. As an

e+ample$ Alice can allo' a small group of people to &ie' content ut not to e!it or for'ar! tat

content to anyone else. *mail encryption 'it nonfe!erate! users is a&ailale 'it 6ffice :71$

enaling a! oc encryption ser&ices 'it any recipient. 6ffice Professional Plus offers a!&ance!

security 'it nati&e support for Cryptograpic Agility y integrating 'it te Cryptograpic

 ;e+t Generation (C;G) interfaces for %in!o's. A!ministrators can specify cryptograpic

algoritms for encrypting an! signing !ocuments.

&nabling user access

6ffice :71 !ata an! ser&ices are secure! at te !ata center$ net'or$ logical$ storage$ an! transit

le&els. In a!!ition$ it is critical for customers to e ale to control 'o can access !ata an! o'

tey can use !ata. 6ffice :71 uses %in!o's A?ure Acti&e 5irectory as te un!erlying i!entity

 platform. Tis enales 6ffice :71 customers 'it strong autentication options granular control

o&er o' IT professionals an! users can access an! use te ser&ice. 6ffice :71 also allo's

integration 'it 6nPremises Acti&e 5irectory or oter !irectory stores an! i!entity systems

suc as Acti&e 5irectory e!eration Ser&ices (A5 S) or tir!party secure toen systems

(STSs) to enale secure$ toenase! autentication to ser&ices

M-Commerce and its Initiative in Microsoft-

MCommerce is a term use! for transaction con!ucte! y moile pones$ personal !igitalassistants (P5As) for promotional an! financial acti&ities using 'ireless internet connecti&ity.Moile Commerce is referre! as MCommerce$ 'ic rings te ne' possiility for small usiness to sell an! promote teir pro!uct an! usiness. MCommerce is gro'ing rapi!ly an! pro&i!ing ne' options for Business %esite Promotions &ia Moile 5e&ices.

M-Commerce is essential part of Business MCommerce is no' turning to e an essential part of your Internet mareting strategies. As Internet goes to moile !e&ices an! MCommerce can easily

fit in your Business process$ you can mae uge enefits from it.

M-Commerce Applications

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%ile mCommerce continues to e&ol&e$ moile mercan!ising$ contactless payment solutions$

moile coupons$ moile 'allet$ aning applications an! B8B moile platforms are e+pecte! to

mae inroa!s in te near future.

MIC/OSO0T1S I#ITIATI)& I# M-COMM&/C&

%in!o's Moile is a family of moile operating system !e&elope! y Microsoft for

SmartponeDs . %in!o's Moile is te pre!ecessor of %in!o's pone.

In eruary 833$ Microsoft announce! %in!o's pone to superse!e %in!o's Moile. As a

result$ %in!o's Moile as een !eprecate! %in!o's Pone is incompatile 'it %in!o's

Moile !e&ices an! soft'are. Te last &ersion of %in!o's Moile$ release! after te

announcement of %in!o's Pone$ is 7.1.1

MIC/OSO0T MOBI2& A**2ICATIO#

Microsoft as its o'n app store 'it tousan!s of applications.

Maret sare of Microsoft as compare! 'it Google.

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/O2& O0 SOCIA2 M&DIA

SOC2 : Microsoft1s Social #et!or$ 

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Microsoft opene! up registration for its ne' pro=ect$ te aptly name! Socl$ to users 'it

Microsoft an! aceoo accounts in 5ecemer 838 .Socl'as launce! in 83 ut 'as in eta

for Microsoft employees an! college stu!ents until 5ecemer 838. Socl isnDt e+actly a

tra!itional social net'or . It-s more lie Pinterest tan aceoo as its lan!ing page is fille! 'it poto collages. Socl 'as orn from Microsoft #esearc NS* asD researc into social searc

for stu!ents.

 ;o'$ anyone can sign up for te site an! fin! content eiter generate! ran!omly on SoclDs

omepage or !o a Bingpo'ere! searc y topic. To create a post$ 'e can pull content from

oter parts of te %epotos$ &i!eos$ lins$ etc.an! te site puts togeter a collage for 

oursel&es. %e can EriffF or comment on otersD posts an! sare relate! lins an! images. Te

 profile page is a gallery of te posts 'e a&e create! an! te interests an! people 'e follo'Hno

'all posts or 43caracter on mots ere. Te empasis is less on frien!s tan content. If 'e

sign in using your aceoo login information$ Socl 'ill fin! our aceoo frien!s$ ut te site

encourages us to e+plore an! connect 'it oters ase! on common interests an! posts 'e lie.

Tis social net'or$ elps stu!ents connect 'it one anoter .o'e&er$ itDs clear Socl is not

!esigne! to compete 'it aceoo. Microsoft says Socl (pronounce! EsocialF) Eis an

e+perimental researc pro=ect$ !e&elope! y MicrosoftDs NS* as$ focuse! on e+ploring te

 possiilities of social searc for te purpose of learning.F Te primary focus of Socl is elping

Epeople fin! an! sare interesting 'e pages in te 'ay stu!ents !o 'en tey 'or togeterF y comining social net'oring an! searc.

Microsoft is sneay in te 'ay tey present te focus of Socl$ 'ic seems to e !esigne!

specifically for stu!ents. o'e&er$ itDs clear tat Microsoft as attempte! to tae a s'ing

at GoogleOs social net'or$ Google$ 'ic 'as also !esigne! to comine social an! searc. To

!ifferentiate te t'o$ Microsoft (seemingly) focuse! on a nice of users (stu!ents)$ an! also

encourage! users to sare !ata a little !ifferently y creating Emontages of &isual 'e content.F

Microsoft e&en goes as far as to say tey e+pect stu!ents to use oter social net'ors suc as

aceoo in a!!ition to Socl. Te reality is$ toug$ tat anyone can sign up to use Socl.

Currently$ Microsoft as partnere! 'it scools (inclu!ing Nni&ersity of %asington$ Syracuse

Nni&ersity$ an! ;e' or Nni&ersity) ut Eanyone can participate in te NS* as researc

community$F 'ic inclu!es te Socl pro=ect. Signing up for te Socl social net'or is as easy

as (an! some'at ironically) connecting your aceoo account.

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*&en if Microsoft is feigning its focus on stu!ents for te sae of user ac"uisition$ te outloo 

for Socl !oesnDt loo goo! eiter 'ay. Google as trie! painfully ar! for tis comination to

succee! 'it Google$ an! !espite Google !ominating te maret sare in searc$  arely

anyone is really using Google. At te same time$ aceoo !i!nDt e+actly fail y e+ten!ing its

reac eyon! te initial atc of college i!s.

MIC/OSO0T &/* *AC3A+&

Microsoft Dynamics &/* is enterprise resource planning (*#P) soft'are primarily geare!

to'ar! mi!si?e organi?ations as 'ell as susi!iaries an! !i&isions of larger organi?ations. Its

applications are part of Microsoft 5ynamics$ a line of usiness management soft'are o'ne! an!

!e&elope! y Microsoft.

Microsoft 5ynamics *#P comprises four primary pro!ucts Microsoft 5ynamics A,$ Microsoft

5ynamics GP$ Microsoft 5ynamics ;A$ an! Microsoft 5ynamics S.

Microsoft 5ynamics *#P inclu!es fi&e primary pro!ucts

• Microsoft 5ynamics A, (formerly A+apta) is !esigne! to elp organi?ations !o usiness

across locations an! countries y stan!ar!i?ing processes an! elping to simplify

compliance. Te latest &ersion is Microsoft 5ynamics A, 838.

• Microsoft 5ynamics GP (formerly Great Plains Soft'are) can elp companies a!apt to

ne' opportunities an! gro't y managing canging marets$ enaling uni"ue usiness

re"uirements$ an! connecting usiness processes across te organi?ation. Te latest &ersion

is Microsoft 5ynamics GP 833 (&ersion .3).

• Microsoft 5ynamics ;A (formerly ;a&ision) is !esigne! to elp organi?ations

streamline speciali?e! an! in!ustryspecific usiness processes. Te latest &ersion is

Microsoft 5ynamics ;A 83:.

• Microsoft 5ynamics S (formerly Solomon I) can elp pro=ect!ri&en organi?ations

otain reports an! usiness analysis an! automate pro=ects across company !i&isions an!

locations. Te latest &ersion is Microsoft 5ynamics S 0.3.

• Microsoft 5ynamics C1 (formerly Concor!e C1) can assist 'it finance$ manufacturing$

supply cains$ analytics an! electronic commerce for small an! me!iumsi?e! enterprises.

Te latest &ersion is Microsoft 5ynamics C1 833.

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Microsoft 5ynamics *#P applications are !esigne! to elp customers

• Connect te entire supply cain.

• Mae current financial !ata an! reports accessile for usiness planning an! regulatory

compliance.

• Automate repetitious an! routine functions so tat employees can focus on more critical

tass.

• Minimi?e te cost an! comple+ity of a!ministering salaries$ enefits$ recruiting$ an!

 performance management.

• Pro&i!e greater &isiility into ey performance factors$ suc as profitaility an! potential

issues.

• Meet in!ustryspecific nee!s 'it functionality for &ertical usiness processes.

MIC/OSO0T C/M *AC3A+&

Microsoft Dynamics C/M is a customer relationsip management soft'are pacage !e&elope!

 y Microsoft. 6ut of te o+$ te pro!uct focuses mainly on Sales$ Mareting$ an! Ser&ice (elp

!es) sectors$ ut Microsoft as een mareting 5ynamics C#M as an ,#M  platform an! as

 een encouraging partners to use its proprietary (.;*T ase!) frame'or to customi?e it to meet

many !ifferent !eman!s.

Te Microsoft 5ynamics family of usiness applications inclu!es oter relate! pro!ucts suc

as Microsoft 5ynamics A,(*#P application)$ Microsoft 5ynamics GP$ (*#P

application) Microsoft 5ynamics ;A (*#P application)$ an! Microsoft 5ynamics S (*#P

Application) an! also Microsoft 5ynamics #etail Management System also no'n as 5ynamics

#MS.

5ynamics C#M is a ser&erclient application$ 'ic$ lie Microsoft SarePoint$ is primarily

an IISase! 'e application 'ic also supports e+tensi&e 'e ser&ices interfaces. Clients

access 5ynamics C#M eiter y using a Bro'ser or y a tic client plugin to Microsoft

6utloo. Besi!e te Microsoft Internet *+plorer  te Crome an! irefo+ ro'sers are fullysupporte! since Microsoft 5ynamics C#M 83 Np!ate #ollup 8.

Te current &ersion of Microsoft 5ynamics C#M is 83: 'it o&er 43$333 customers

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te Analysis !ataase. As !ata is mo&e! troug tese structures$ 5ata Transformation

Ser&ices (5TS) tass perform !ata transformations$ !ata looups$ error cecing an!

cue processing.

• S72 Server 899:

SL Ser&er 8332 inclu!es a master !ata management system ran!e! as Master 5ata

Ser&ices$ a central management of master !ata entities an! ierarcies. Tere is a Multi

Ser&er Management$ a centrali?e! console to manage multiple SL Ser&er 8332

instances an! ser&ices inclu!ing relational !ataases$ #eporting Ser&ices$ Analysis

Ser&ices Q Integration Ser&ices.

S72 Server 899 /8

It inclu!es a numer of ne' ser&ices$ inclu!ing Po'er Pi&ot for *+cel an! SarePoint$

Master 5ata Ser&ices$ Stream Insigt$ #eport Buil!er :.3$ #eporting Ser&ices A!!in for 

SarePoint a 5atatier function in isual Stu!io tat enales pacaging of tiere!

!ataases as part of an application$ an! a SL Ser&er Ntility name! NC (Ntility Control

Point)$ part of AMSM (Application an! MultiSer&er Management) tat is use! to

manage multiple SL Ser&ers.

A typical Business Intelligence System Arc"itecture based on t"e Microsoft S72 Server and

Business Intelligence *latform

%en 'e tal aout !esigning a Business Intelligence System$ tere are certain components'ic nee! to e planne!$ !esigne! an! !e&elope! as you can see elo'

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 Data Integration or ETL (Extract, Transform and Load) Pipeline

Te Business Intelligence System can le&erage SSIS (SL Ser&er Integration Ser&ices)$   acomponent of te SL Ser&er platform$ for !ata integration into te !ata 'areouse. SSIS pro&i!es te aility to a&e a consistent an! centrali?e! &ie' of !ata from !ifferent sourcesystems an! elps to ensure !ata confi!ence troug integration$ cleansing$ profiling an!management. SSIS features a fast an! fle+ile *T (*+traction$ Transformation an! oa!ing)frame'or an! as in memory transformation capailities for e+tremely fast !ata integration

scenarios. SSIS as se&eral uiltin components to connect to stan!ar! eterogeneous !atasources (#5BMS$ TP$ %e Ser&ices$ ,M$ CS$ *,C*$ etc.)$ along 'it a ric set of transformation components for !ata integration. SSIS also inclu!es 5LS (5ata Luality Ser&ices)for !ata cleansing$ matcing an! profiling. M5S is anoter component in SL Ser&er 'ic pro&i!es Master 5ata Management platform for managing organi?ational master !ata centrally.

SSIS pacages can e !e&elope! using te Business Intelligence 5e&elopment Stu!io (BI5S) inSL Ser&er 8332 #8 an! earlier &ersions (SSIS is a&ailale from SL Ser&er 8331) or SLSer&er 5ata Tool (SS5T) in SL Ser&er 838 an! can e configure! !uring e+ecution ase! onte meta !ata store! in meta !ata repository. Tere are se&eral 'ays of SSIS Pacage5eployment an! SL Ser&er 838 intro!uce! e&en more roust Pacage 5eployment Mo!el.

• S72 S&/)&/ 89;8 :

Intro!uce! in SL Ser&er 838 an! focusing on Self Ser&ice an! Corporate Business

Intelligence. It inclu!es te Stan!ar! *!ition capailities an! Business Intelligence tools

Po'er Pi&ot$ Po'er ie'$ te BI Semantic Mo!el$ Master 5ata Ser&ices$ 5ata Luality

Ser&ices an! &elocity inmemory analytics.

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SL Ser&er 838-s ne' features an! enancements inclu!e Al'ays 6n SL Ser&er 

ailo&er Cluster Instances an! A&ailaility Groups 'ic pro&i!es a set of options to

impro&e !ataase a&ailaility$ Containe! 5ataases 'ic simplify te mo&ing of 

!ataases et'een instances$ ne' an! mo!ifie! 5ynamic Management ie's an!

unctions$ programmaility enancements inclu!ing ne' spatial features$ meta!ata

!isco&ery$ se"uence o=ects an! te T#6% statement$ performance enancements suc

as Column Store In!e+es as 'ell as impro&ements to 6nline an! partition le&el

operations an! security enancements inclu!ing pro&isioning !uring setup$ ne'

 permissions$ impro&e! role management$ an! !efault scema assignment for groups.

• Business Intelligence Development Studio (BIDS) is te former  I5* from Microsoft$

an! 'as use! to !e&elop !ata analysis an! Business Intelligence solutions utili?ing te

Microsoft Analysis Ser&ices$ #eporting Ser&ices an! Integration Ser&ices. It is ase! on

te Microsoft isual Stu!io !e&elopment en&ironment$ ut customi?e! 'it te SL

Ser&er ser&icesspecific e+tensions an! pro=ect types$ inclu!ing tools$ controls an!

 pro=ects for reports$ *T !ata flo's$ 6AP cues an! !ata mining structure.

BI5S functionality coul! e augmente! 'it BI5S elper $ a isual Stu!io a!!in 'it

features tat e+ten!e! an! enance usiness intelligence !e&elopment functionality in

SL Ser&er 8331$ 8332$ an! 8332 #8 BI 5e&elopment Stu!io (BI5S) an! SL Ser&er 

838 SL Ser&er 5ata Tools (SS5T). BI5S elper is oste! on Microsoft-s open source

 pro=ect osting 'esite Co!ePle+.

Business Intelligence Marup anguage (Biml) can e use! in BI5S to create en!toen!

BI solutions y translating Biml meta!ata into SL Ser&er Integration Ser&ices (SSIS)

an! SL Ser&er Analysis Ser&ices (SSAS) assets for te Microsoft SL Ser&er platform.

BI5S is not supporte! 'it isual Stu!io 833 an! later$ an! as een replace! y SL

Ser&er 5ata Tools Business Intelligence

• Microsoft Business Intelligence Tool elps your usiness to connect 'it employees so

tey can tae responsiility for !ata an! information. Connection an! communication

 et'een your people is enance! an! management of your IT systems is also impro&e!.

Microsoft Business Intelligence lets your employees to continue using familiar tools suc

as Microsoft *+cel 'ile allo'ing your IT staff to manage an! monitor your 

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organi?ationDs !ata an! proce!ures. Tis maintains te integrity of your !ata an! gi&es

your usiness greater control o&er its processes.

Automate! an! integrate! reporting processes pro&i!e a clear an! consistent o&er&ie' of 

!ata in real time. Microsoft Business Intelligence maes it easier for your people to tae

o'nersip of processes an! information an! for e&eryo!y across your organisation toa&e a clear picture of te !ata 'ic is a&ailale to tem. Connection$ communication

an! collaoration et'een people trougout te usiness infrastructure can easily e

centralise! an! monitore!.

Te Benefits of Microsoft Business Intelligence

Microsoft Business Intelligence is uilt on te po'erful Microsoft SL Ser&er$ an! is

a&ailale as part of Microsoft-s popular 6ffice an! SarePoint Ser&er pacages. %it te

strengt of some of Microsoft-s most po'erful pro!ucts ein! it$ Microsoft Business

Intelligence gi&es your usiness an! employees te capaility to

Sare *+pertise across te organi?ation

Increase pro!ucti&ity

Kno'le!ge Sare

Increase collaoration trougout te company.

Microsoft SL Ser&er Analysis Ser&ices sips 'it SL Ser&er$ allo'ing your usiness

to !ig into te !ata at its !isposal to really un!erstan! te !ri&ing force ein! te

 performance. Tis !etaile! analysis can e accesse! troug *+cel an! SarePoint Ser&er 

'ic means your employees can pro!uce analysis an! reports "uicly an! easily

troug familiar platforms.

Nser a!option of Microsoft Business Intelligence is supporte! y integration 'it

Microsoft 6ffice an! SarePoint$ pro&i!ing an en! user e+perience tat is familiar an!

intuiti&e to users of Microsoft 6ffice.

• Microsoft1s ne! analytics platform system : BI+ DATA I# A BO<:

Microsoft as recently announce! its ne' Analytics Platform System tatDs no'

generally a&ailale. Te ne' platform falls in line 'it te companyDs intention to !eli&er 

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Gi&en te ao&e !efinition of a !ecision support system$ 'e a&e !e&elope! se&eral

sprea!seetase! 5SS applications in *+cel. Nsing te sprea!seet functionality in

*+cel an! te BA programming capailities$ a complete !ecision support system can

 e !e&elope!.

Microsoft CS/

Microsoft as een synonymous 'it CS# al'ays. As a testimony to tis $ te #eputationInstitute$ one of te 'orl!Ds lea!ing reputation management consultant firms$ announce!Microsoft rane! o&erall 'en it release! its 838 CS# #epTraR 33 report naming te

companies 'it te est reputations for corporate social responsiility aroun! te 'orl!.

Microsoft out Spar 

In 838$ Microsoft C*6 Ste&e Ballmer announce! Microsoft out Spar$ a company'i!e$gloal initiati&e to create opportunities for :33 million yout o&er tree years. Troug :3

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magic of soft'are to impro&e li&es$ sol&e prolems an! cataly?e economic gro't. Te5reamSpar initiati&e in In!ia is !esigne! to =oin te !ots et'een soft'are access$'ic means maing training an! enalement complement simple access to tecnologyIn In!ia$ 4.1 million stu!ents a&e alrea!y gaine! access to te latest MS tools.

•

Imagine Cup is te 'orl!Ds premier yout tecnology competition$ pro&i!ing anopportunity for ig scool an! uni&ersity stu!ents to learn ne' sills an! apply teirno'le!ge an! passion to !e&elop tecnical solutions for some of te 'orl!Ds tougest prolems. 13$333 stu!ents from In!ia participate! in last yearDs contest.

/ealise = Increasing &mployability > &ntrepreneurs"ip

• Imagine Cup Grants are a !irect output of te Imagine Cup competition$ tese grants are

gi&en to a select numer of 'inning stu!ent teams to elp tem tae teir pro=ect to tene+t le&el troug a compreensi&e grant of cas$ soft'are an! mentoring support.

• BiSpar$  gi&es soft'are startups access to Microsoft soft'are !e&elopment tools an!

connections 'it ey in!ustry players$ inclu!ing in&estors$ elp young entrepreneursstarting a ne' usiness. In tree years$ te program as pro&i!e! professional soft'are atno carge to 8$333 startups$ an! 8081 startup memers.

• Microsoft 'ors 'it .8 million !e&elopers$ o&er 333 In!epen!ent Soft'are en!ors

an! more tan 8333 System Integrators in In!ia to empo'er tem 'it te tools$tecnologies an! training re"uire! to !e&elop igen! sills an! compete in a gloalmaretplace.

Microsoft as also !e&elope! a range of ne' youtfocuse! Citi?ensip initiati&es$ inclu!ing

• +ive 0or 4out": a gloal microgi&ing maretplace focuse! specifically on raising fun!s

for nonprofits tat support yout causes aroun! te 'orl!• Microsoft 4out"Spar$ (ub: an online space 'ere young people can e+plore an!

access all of te ser&ices$ programs an! resources pro&i!e! y Microsoft an! selectnonprofit partners for e!ucation$ sills$ employment an! entrepreneursip

• Innovate 0or +ood: a gloal online community enaling yout to collaorate$ inspire

an! support eac oter 'ile using tecnology to mae a !ifference in teir communities.

Pro=ect Basa  promotes local language computing$ lo'ering te arrier for people 'o prefercomputing in nati&e tongue. Tis pro=ect is Microsoft In!iaDs commitment to pro&i!e locallanguage interface pacs for flagsip Microsoft pro!ucts H inclu!ing %in!o's Q 6ffice in 8In!ian languages. Te initiati&e also loos at uil!ing a &irant local language community tat!efines an! contriutes to te efforts.

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&mployee )olunteer *rogram and +iving Campaign

Te *mployee olunteer Program (*P) an! Gi&ing Campaign$ in line 'it te !e&elopment

goals of In!ian go&ernment an! countryDs commitment to Millennium 5e&elopment Goals$ as

a! a strategic focus on OPromoting Inclusi&e Gro't troug *!ucationD since 8337.

Microsoft matces employee nonprofit !onations troug te year$ an! encourages employees to

&olunteer 'it a nonprofit of teir coice. Te program as raise! more tan I;# 7$71$41$47

since 8337.

/esponding to disasters

Te Microsoft 5isaster #esponse program impro&es !isaster prepare!ness an! response troug

te !eli&ery of tecnology an! e+pertise for citi?ens$ lea! respon!ers$ an! usinesses.

Current responses Access MicrosoftDs #ea!y #eac response portal in te e&ent of a current

largescale natural !isaster. ere you 'ill fin! situational information an! resources to elp eep

you safe$ enale you to connect 'it oters$ an! pro&i!e !etails for 'ays you can elp.

*ast responses 6&er te last fe' !eca!es$ Microsoft as pro&i!e! support for more tan 833

natural !isasters. Te follo'ing represent a fe' of our response efforts o&er te years.

0ast 0acts

• Pro=ect Sisa H as so far e"uippe! more tan 0$:0$333 go&ernment scool teacers

'it IT sills$ impacting more tan :0 million stu!ents across te country.• *&ery year $33$333 people are certifie! troug Microsoft earning.

• Microsoft Inno&ation Centers H $33$333 stu!ents reace!.

• Nn!er 5reamSpar$ tere a&e een o&er 8 million free !o'nloa!s of !e&eloper an!

!esign tools y stu!ents since 8332.

• :$13$333 In!ian stu!ents a&e registere! for Imagine Cup since it starte! in 833:.

• 6&er 8$333 startups enefit from tecnology insigts$ soft'are$ tools$ an! opportunity

mapping &ia te Bi?Spar program.

• Pro=ect Ksamta H :3$333 =a'ans traine! since 833/.

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• Pro=ect <yoti IT training for o&er 1$33$333 young a!ults$ of 'ic more tan 03> are

no' in formal employment.

• Te %in!o's platform is accessile an! compatile 'it a 'i!e range of assisti&e

tecnology pro!ucts.

• %e 'or 'it .8 million !e&elopers$ o&er 333 In!epen!ent Soft'are en!ors an!more tan 8333 System Integrators in In!ia.

Microsoft is +oing Carbon #eutral

Microsoft is instituting a company'i!e commitment to acie&e caron neutrality eginning in

fiscal year 83:. Te foun!ation of tis ne' commitment is an internal caron fee$ 'ic 'ill

 place a price on caron ase! on current maret pricing for a portfolio of rene'ale energy an!caron offset pro=ects.

/educing Travel and Carbon %it" 6nified Communications

MicrosoftDs Nnifie! Communications (NC) streamlines communications an! collaoration. Byre!ucing te nee! for usiness tra&el an! commuting$ our NC solutions impro&e usinessoutcomes$ lo'er costs an! enance en&ironmental sustainaility. ast year alone$ NC enale! usto sa&e 0$333 metric tons of C68 an! re!uce! our tra&el costs 9/8 million.

/educing and Managing Computer &nergy Consumption

To elp it meet its en&ironmental goals$ Microsoft IT as !eploye! System Center ConfigurationManager 8330 #: an! greater po'er management controls to 71$333 !estop an! laptopcomputers.

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Te result 'as a 80 percent !rop in te amount of po'er use! y manage! !estop computers$ as'ell as a pro=ecte! cost sa&ings of 98 to 94 per computer$ per year.

&nergy-Smart Buildings

Troug a pilot program an! 'ite paper$ Microsoft is saring no'le!ge of o' organi?ationscan use IT successfully to impro&e te ottom line an! re!uce en&ironmental impacts. Manyorgani?ations !o not nee! to retrofit uil!ings in or!er to reali?e significant energy sa&ings an!Microsoft as so'n tat smart uil!ings are accessile an! affor!ale for any organi?ation.

3eec"i %ind *ro@ect

Microsoft as signe! a 83year po'er purcase agreement (PPA) for 'in! energy in Te+as tat

'ill e fun!e! in part y procee!s from MicrosoftDs caron fee. Te agreement 'it #*S

Americas 'ill see Microsoft purcase all of te energy from Keeci %in! pro=ect$ a 3 M%

'in! facility 03 miles nort'est of t. %ort$ Te+as$ near te to'n of <acsoro.

+lobal e-Sustainability Initiative

Microsoft is on te oar! of te Gloal eSustainaility Initiati&e (GeSI) a collaoration et'een lea!ing IT companies$ go&ernment agencies an! nongo&ernmental organi?ations(;G6s) 'ose purpose is to acie&e en&ironmental sustainaility troug tecnologyinno&ation.

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Microsoft as elpe! lea! an! enale GeSI-s influential researc an! 'or on critical issuesranging from o' IT can a!!ress climate cange to responsile sourcing in te ar!'are supplycain.

Addressing &nvironmental C"allenges in t"e Cloud

oste! on our clou!ase! %in!o's A?ure tecnology$ an! &isuali?e! troug Bing Maps$ *ye6n *art pro&i!es 733 million people 'it near realtime access to locali?e!$ easytoun!erstan!en&ironmental !ata lie air an! 'ater "uality. It is a&ailale in 87 languages an! reaces :8 **Amemer states.

Microsoft usiness partnersips

Microsoft *artners !it" 6TSA to Develop Sustainable Tec"nologies

Microsoft Corp. as entere! into a treeyear agreement 'it te Nni&ersity of Te+as at San

Antonio (NTSA) to researc an! !e&elop sustainale tecnologies. Te goal is to mae

MicrosoftDs !ata centers more energy efficient an! economically &iale

Microsoft partners 2enovo' Tencent for <* tec" support in C"ina

Microsoft Corp has partnered Lenovo Group Ltd and Tencent Holdings Ltd to provide software

security services for Windows XP users in China

#etApp and Microsoft Alliance

or o&er 3 years$ ;etApp an! Microsoft a&e teame! to !e&elop an! pro&i!e inno&ati&e storage

an! !ata management solutions for MicrosoftV tecnologies

 ;etApp remains in te forefront of pro&i!ing an agile !ata infrastructure for Microsoft

applications

T"e #etApp and Microsoft Alliance /elations"ip

 ;etApp is a Microsoft Gloal In!epen!ent Soft'are en!or (IS) an! Microsoft Partner 'itte follo'ing Gol! Certifie! competencies

• In!epen!ent Soft'are en!or (IS)

Messaging

• Portals an! Collaoration

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• Content Management

• 5ata Platform

• Business Intelligence

• Ser&er Platform

• Communications

• irtuali?ation (Sil&er)

 ;etApp an! Microsoft a&e een 'oring togeter for more tan a !eca!e to pro&i!e inno&ati&e

solutions tat mae it easier for our customers to rapi!ly transform teir !ata centers for te

future. ;etApp also as Sil&er Certifie! competency in irtuali?ation.

&*CO/ 

ma!e a strategic !ecision to partner 'it Microsoft for infrastructure an! tecnology an! focus

our resources on e+ten!ing usiness &alue to te customer. *picor le&erages inno&ati&e

Microsoft tecnologies suc as .;*T$ Microsoft 6ffice System$ Microsoft SarePointtecnologies$ isual Stu!io$ SL Ser&er$ an! A?ure in !e&eloping en!toen!$ in!ustryspecific

solutions tat enale companies to imme!iately !ri&e efficiency trougout usiness operations

an! uil! competiti&e a!&antage

Microsoft partners !it" BT for private Aure lin$s

As security an! !ata pri&acy continue to ol! CI6s ac from !aling 'it clou! ser&ices$ BT

an! Microsoft announce! a partnersip tat 'ill see te former pro&i!e pri&ate lins for te

latterDs A?ure pulic clou! ser&ice. Te mo&e comes te !ay eri?on announce! a !ar fire

ser&ice lining its pulic clou! platforms 'it MicrosoftDs$ 'it plans to support oter platforms

in te near future.

BT sai! 'ill e teaming up 'it Microsoft to pro&i!e P; access to A?ure$ 'ic it sai! 'oul!

 pro&i!e more secure an! more resilient connecti&ity to te pulic clou! platform

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