Address:-T-688, Baljeet NagarWest Patel Nagar. Newdelhi-110008Cell:-, 9968166851, 9911303851Email—puttu_15aug@yahoo.inPuttu kumar

ObjectiveTo utilize my technical skills, coupled with my experience, towards achieving a challenging career in a growth oriented and leading edge organization; which recognizes and values individual contribution and provides opportunities for mutual growth and advancement.

Summary

8+ years’ experience in IT Infrastructure Support Sound knowledge of Client Operating system Windows 7, Windows 8 Knowledge on Windows Server 2008 and 2012 Installation, Configuration and Managing of AD, DHCP, DNS, FTP, Print server Active Directory User Management: Creation, deletion and modification of User Account,

Groups, Organization Unit Troubleshooting HP & Dell server hardware’s and health checkup Knowledge of installation & configuring Network Printers Group policy on domain and local management Sound knowledge of configuring and troubleshooting of Outlook (mail Client) Excellent problem solving and troubleshooting skills Troubleshooting of LAN & Wi-Fi Knowledge on Symantec Backup Exec

KEY SKILLS

OS Windows Client 7/8/8.1, Windows Server 2008 and 2012.Server Hardware Dell & HPBackup Tools Symantec Backup Exec 2010/2012Remote Admin Remote Desktop, PC Anywhere, VNCAntivirus/Anti-spam MacAfee, Norton Server Roles AD, DHCP, DNS, Print Server and FTP

Technical Qualification & Certifications Two years Diploma in computer Hardware and Networking from Kolkata. MCITP: Enterprise Administrator on Windows Server 2008

Academic Qualification Graduation (Arts) from Bihar University Completed (12th) from Bihar intermediate Education council Patna. Completed (10th) from Bihar school Examination Board Patna

Achievement Twice Excellence Award winner by CEO

EXPERIENCE

System Admin April 2013 to till continue

Progressive Infotech Pvt. LtdClient: NEC Technologies India Pvt. Ltd.

JOB RESPONSIBILITY

Managing and maintaining Client Operating system Windows 7, Windows 8 Managing Windows Server 2008 and 2012 Installation, Configuration and Managing of AD, DHCP, DNS, FTP, Print server Troubleshooting HP & Dell server hardware’s Managing Network Printers Managing and maintaining MacAfee Antivirus Creation, deletion and modification of User Account and password reset Creation, deletion and modification of User Email IDs and password reset Delegating Email rights (inbound & outbound) to the users Managing and maintaining File server access and quota Scheduling and taking Backup of servers with Symantec Backup Exec Troubleshooting of Outlook (mail Client) issues Preparing Server’s health checkup report Excellent problem solving and troubleshooting skills

Sr. Customer Support Engineer December 2011 – April 2013Progressive Infotech Pvt. LtdClient: NEC System Technologies Ltd. (Current – NEC Technologies India Pvt Ltd)

JOB RESPONSIBILITY

Installation and Configuration software & applications like office, Microsoft outlook, etc. Monitoring Antivirus MacAfee Configuring and managing Video Conference Installing and configuring of Network printers VMware installation and configuration Maintenance of networking components like UTP Cables, Hubs, Switches Co-ordination with vendors in order to resolve hardware related issue Installation and Configuration of client OS i.e. Windows XP, Vista and 7 Troubleshooting of LAN

Sr. Desktop Support Engineer July 2008 – Nov 2011Automation Network, New Delhi,

JOB RESPONSIBILITY

Configuring Mailing System with MS Outlook client Configuration & troubleshooting Network Printer related problems Performing systems setup, connectivity, hardware and software troubleshooting, server and

workstation performance optimization, repair and configuration Responsibilities included desktop and laptop and server installation, user administration and

policies, some network administration, cable management, system upgrades and desktop support

Performed inspections and maintenance on all types of desktop computers and peripherals Installation and Troubleshooting of Windows XP/Vista/7 Removing Cabling problem. Crimp straight & cross over cable

Personal Information

Date of Birth : 28-jun-1981Marital Status : MarriedLanguages Known : English and Hindi Nationality : IndianHobbies : Listening to music and reading books.

Declaration

I, hereby declare that the all informations given above are correct to the best of my knowledge.

Place: New Delhi (PUTTU KUMAR)