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QIZ - - [email protected] [email protected] The Impact of Interactional Justice on the Organizational Citizenship Behavior " An Analytical study of Views the Employees of The companies QIZ in Jordan Salameh Abedallh Altaamseh & Abdalhafiez Ali hasb Allah Sudan University of Science & Technology –Khartoum Received:13 Jan 2014 Accepted: 03 Mar 2015 Published: 30 June 2015 : QIZ QIZ 3.55 QIZ 3.85 61.6 38 QIZ jel J8 J53 Abstract: This study aimed to analyze the impact of Interactional justice on organizational citizenship behavior in the (QIZ companies in Jordan, according to the opinions of their employees, using descriptive analytical method, were collected theoretical information from desktop sources. The study found several results was the most important, that the application of Interactional justice in the (QIZ) companies were intermediate arithmetic average (3.55), the level of organizational citizenship behavior among workers in companies (QIZ) was high arithmetic average (3.85), there is a positive relationship between Interactional justice as an independent variable and organizational citizenship behavior as the dependent variable magnitude (61.6%) and interpreted by the independent variable was (38%) of the variance in the dependent variable. Key Words : Interactional Justice, Organizational Citizenship Behavior, (QIZ) Companies. (JEL) Classification : J8, J53 .

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Page 1: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

QIZ

- -

[email protected] [email protected]

The Impact of Interactional Justice on the Organizational

Citizenship Behavior " An Analytical study of Views the Employees of The companies QIZ in Jordan

Salameh Abedallh Altaamseh & Abdalhafiez Ali hasb Allah

Sudan University of Science & Technology –Khartoum

Received:13 Jan 2014 Accepted: 03 Mar 2015 Published: 30 June 2015

:

QIZ

QIZ3.55

QIZ3.85

61.638

QIZ

jelJ8J53

Abstract: This study aimed to analyze the impact of Interactional justice on organizational citizenship behavior

in the (QIZ companies in Jordan, according to the opinions of their employees, using descriptive analytical method, were collected theoretical information from desktop sources.

The study found several results was the most important, that the application of Interactional justice in the (QIZ) companies were intermediate arithmetic average (3.55), the level of organizational citizenship behavior among workers in companies (QIZ) was high arithmetic average (3.85), there is a positive relationship between Interactional justice as an independent variable and organizational citizenship behavior as the dependent variable magnitude (61.6%) and interpreted by the independent variable was (38%) of the variance in the dependent variable. Key Words : Interactional Justice, Organizational Citizenship Behavior, (QIZ) Companies. (JEL) Classification : J8, J53 .

Page 2: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،292 2015، جوان 8دد الع

DOI: 10.12816/0011900

QIZ

1 )QIZ(

QIZ

Page 3: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،293 2015، جوان 8دد الع

DOI: 10.12816/0011900

2

3

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5 1.5

1

2.5:

2

Page 4: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،294 2015، جوان 8دد الع

DOI: 10.12816/0011900

3.5Qualified Industrial Zones )QIZ(

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6

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8 QIZ480

60

42087.5%

9

10

Page 5: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،295 2015، جوان 8دد الع

DOI: 10.12816/0011900

1

4

5

2)Interactional Justice(:

6 7

128

22

Page 6: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،296 2015، جوان 8دد الع

DOI: 10.12816/0011900

9

3Organizational Citizenship Behavior 1.3

Katz, 1964

10

Jahangir et al, 2004 )(11 )Dipaola, 2001(12

13

14

Organ, 198815

Yen et al.200816

Moideenkutty,200517

2.3

200318

Page 7: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،297 2015، جوان 8دد الع

DOI: 10.12816/0011900

3.3

(Dipaola,200119Jahangir et al 200420201221

1.3.3(Altruism

1.3.3(Courtesy

1.3.3Compliance)

1.3.3Sportsmanship)

Civic Virtue)

1201222

326

Page 8: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،298 2015، جوان 8دد الع

DOI: 10.12816/0011900

2201123

3200924

4200325

Page 9: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،299 2015، جوان 8دد الع

DOI: 10.12816/0011900

526

OCBI

OCBO

79

6 )Ahmadi et al, 2011(27

73

Page 10: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،300 2015، جوان 8دد الع

DOI: 10.12816/0011900

7Nadiri and tanova, 201028

208

8Niehoff and Moorman, 1998)(29

9Celeste, 200230

10Colquitt &Judge, 200431

(SPSS)

Simple Regression

5 4 3 2 1

Page 11: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،301 2015، جوان 8دد الع

DOI: 10.12816/0011900

3.68– 2.34-3.672.33–

)5 -1( =4 =1.33 3 3

1.00 +1.33=2.33

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3.68- 5.

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3.55 1.00

)1(

)3.933.34()3.55(

)1()3.93()1.02(

Page 12: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،302 2015، جوان 8دد الع

DOI: 10.12816/0011900

)5 ()3.34()1.25(

2.1QIZ) 2

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)3.68()1.02(

3.1

3

3.973.853.91

13.971.13

43.851.15

Page 13: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،303 2015، جوان 8دد الع

DOI: 10.12816/0011900

3

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13.941.09

Page 14: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،304 2015، جوان 8دد الع

DOI: 10.12816/0011900

5.1 )5 (

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43.911.04

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3.68 1.03

Page 15: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،305 2015، جوان 8دد الع

DOI: 10.12816/0011900

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Page 16: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،306 2015، جوان 8دد الع

DOI: 10.12816/0011900

8(F)256.2370.05

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Page 17: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،307 2015، جوان 8دد الع

DOI: 10.12816/0011900

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Page 18: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،308 2015، جوان 8دد الع

DOI: 10.12816/0011900

QIZ QIZ

Page 19: univ-eloued.dz 8-16.pdf · academy of management Journal, vol16, N2, July 2011 . 2015 ناﻮﺟ ،8 دﺪﻌﻟا ،ﺮﺋاﺰﳉا ،يداﻮﻟا ،ﺮﻀﳋ ﻪﻤﺣ ﺪﻴﻬﺸﻟا

مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،309 2015، جوان 8دد الع

DOI: 10.12816/0011900

1.

2012149

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2005 394

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20111474

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.5150

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262010312

.8 312

9.2008258

10. Rego, A. & Cunha, M , Organizational Justice and Citizenship Behaviors: a Study in a feminine, High Power Distance Culture, Submission of Papers for Publication, University de Santiago, 3810-193 Aveiro. Portugal (2006), p 3 11. Jahangir, Nadim, Akbar, Mohammad M, & Haq, Mahmud al, Organizational Citizenship Behavior: Its Nature and Antecedents, BRAC University Journey, vol. I, no. 2, 2004, p 75 12 .Dipaola, Michael, Organizational Citizenship Behavior in schools and its Relationship of school climate, Journal of school leadership, VOL. 11, 2001, p 425 13. Vigoda-Gadot, Eran, Group-Level Organizational Citizenship Behavior in the Education System :A Scale Reconstruction and Validation, Educational Administration Quarterly, Vol. 43,No. 4, (2007), p 46. 14 .Fables . M, The Role of Task and Contextual Performance In Appraisal Fairness and Satisfaction, Unpublished dissertation, Faculty of the California School of Organizational studies Alliant International University, 2005,p 28 . 15. Organ, D. W, Organizational Citizenship Behavior the good soldier syndrome , Leighton. Mass; Lexington Books, 1988, p 40 . 16 . Yen hsiuju, R. LI Eldon, .Y. Niehoff, Brian .P, Do Organizational citizenship behaviors lead to information system success? testing the mediation effects of integration climate and project management , journal of information &Management, vol.45, 2008, p 394-395. 17 . Moideenkutty, Unnikammu, Organizational Citizenship Behavior and Development Experiences: Do Role Definitions Moderate the Relationship the journal of Behavioral and Applied Management, 2005, p91.

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21.154

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مجلة رؤى اقتصاديةجامعة الشهيد حمه خلضر، الوادي، اجلزائر،310 2015، جوان 8دد الع

DOI: 10.12816/0011900

27 . Ahmadi. F, Ahmadi. S, and Tavreh N, Survey relationship between organizational justice and Organizational citizenship behavior (OCB) of food product firms in Kurdistan province interdisciplinary, journal of contemporary research in business ,Vo 2 , No10, 2011 . 28 . Nadiri H and tanova C , An investigation of the role of justice in turnover intention, job satisfaction and organizational citizenship behavior in hospitality industry, international journal of hospitality Management, 29, 2010 29. Niehoff, B. and Moorman, R. Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior, Academy of Management Journal, 36 (2), 1998 30. Celest. M, stress and Organizational Justice: Theoretical and practical study, Personnel psychology, 55(7), 2002 31. Judge, A, Colquitt, T, Organizational justice and stress: the mediating role of work-family conflict, journal of applied psychology, washing ton, 89(3), 2004.