ESpace 8950 IP Phone V100R001C00SPC200 Administrator Guide 03

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eSpace 8950 IP Phone

V100R001C00SPC200

Administrator Guide

Issue 03

Date 2014-10-16

HUAWEI TECHNOLOGIES CO., LTD.


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Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior written

consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and the

customer. All or part of the products, services and features described in this document may not be within the

purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,

and recommendations in this document are provided "AS IS" without warranties, guarantees or representations

of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://enterprise.huawei.com

Issue 03 (2014-10-16) Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

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About This Document

Overview

This document covers the following information about the eSpace 8950 IP phone: service

features, networking, batch configurations with and without eSight, configuration methods of

common functions, and basic troubleshooting methods.

Intended Audience

This document is intended for:

l Technical support engineers

l Maintenance engineers

l Agent engineers

l Enterprise administrators

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.


avoided, may result in minor or moderate injury.


Administrator Guide About This Document



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Symbol Description


avoided, could result in equipment damage, data loss,

performance deterioration, or unanticipated results.NOTICE is used to address practices not related to

personal injury.

Calls attention to important information, best practices and

tips.

NOTE is used to address information not related to

personal injury, equipment damage, and environment

deterioration.

Change History

Changes between document issues are cumulative. The latest document issue contains all the

changes made in earlier issues.

Issue 03 (2014-10-16)

This issue is an updated second office application (FOA) release, and includes the following

changes:

Added the description of Integrity verification guide.

Issue 02 (2014-09-20)

This issue is an updated first office application (FOA) release, and includes the following

changes:

Updated the description of Network Port Link Mode.

Issue 01 (2014-08-15)

This issue is the first office application (FOA) release.


Administrator Guide About This Document



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Contents

About This Document.....................................................................................................................ii

1 Before You Start.............................................................................................................................1

2 Before Your Configuration..........................................................................................................2

2.1 UC2.X Networking.........................................................................................................................................................3

2.2 IMS+UC.........................................................................................................................................................................3

3 Preparing for Your Configuration..............................................................................................5

3.1 Obtaining Reference Documents....................................................................................................................................6

3.2 Required Data.................................................................................................................................................................9

3.3 Network Environment Setup........................................................................................................................................12

3.3.1 Wi-Fi..........................................................................................................................................................................12

3.3.2 802.1x........................................................................................................................................................................13

3.3.3 Configuring the VLAN..............................................................................................................................................17

3.3.4 Configuring the Phone IP Address............................................................................................................................18

4 Selecting a Configuration Method...........................................................................................19

4.1 Using eSight.................................................................................................................................................................19

4.1.1 Creating an IP Phone Subnet.....................................................................................................................................19

4.1.2 Version Management for IP Phone Upgrade.............................................................................................................21

4.1.3 Configuration File Management................................................................................................................................26

4.1.4 Associate Configuration Files with Subnets..............................................................................................................30

4.1.5 Connecting an IP phone to eSight.............................................................................................................................30

4.1.5.1 Setting Parameters for Connecting to eSight..........................................................................................................31

4.1.5.2 Access Scan............................................................................................................................................................33

4.1.5.3 Adding IP Phone Devices in Batches.....................................................................................................................34

4.1.5.4 Adding a Single IP Phone.......................................................................................................................................35

4.2 Using DHCP Option 246..............................................................................................................................................38

4.2.1 Batch Configuration..................................................................................................................................................38

4.2.2 Verification................................................................................................................................................................41

4.3 Using Web....................................................................................................................................................................41

4.4 Using LCD....................................................................................................................................................................44

5 Service Configuration.................................................................................................................45


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5.1 Multi-Line Support.......................................................................................................................................................45

5.2 LDAP Directory...........................................................................................................................................................55

5.3 Dialing Rules................................................................................................................................................................61

5.4 Emergency Call............................................................................................................................................................64

5.5 Multi-Certificate Support.............................................................................................................................................67

5.6 Service Rights Management.........................................................................................................................................72

5.7 Advanced Secretary Service.........................................................................................................................................73

5.8 UC Corporate Directory...............................................................................................................................................77

5.9 Instant Conference and Group Conference...................................................................................................................80

5.10 Extension Mobility.....................................................................................................................................................81

6 System Configuration.................................................................................................................86

6.1 Web Page Access..........................................................................................................................................................86

6.2 Advanced Screen Access..............................................................................................................................................866.3 System Settings.............................................................................................................................................................87

6.3.1 Date and Time...........................................................................................................................................................87

6.4 Call Settings..................................................................................................................................................................89

6.4.1 Conference.................................................................................................................................................................89

6.5 Advanced Settings........................................................................................................................................................90

6.5.1 Network .....................................................................................................................................................................90

6.5.2 Server.......................................................................................................................................................................105

6.5.3 Admin Password Change.........................................................................................................................................115

6.5.4 Media.......................................................................................................................................................................1166.5.5 SIP Signaling...........................................................................................................................................................123

6.5.6 Diagnostics..............................................................................................................................................................129

6.5.7 Configuration File....................................................................................................................................................133

6.5.8 Upgrade...................................................................................................................................................................133

6.5.9 TR069......................................................................................................................................................................135

6.5.10 Ping Test................................................................................................................................................................138

6.5.11 Others.....................................................................................................................................................................139

7 Maintenance...............................................................................................................................143

7.1 Quickly Configuring a Single IP Phone.....................................................................................................................143

7.2 Upgrade......................................................................................................................................................................147

7.2.1 Batch U pgrade (Using eSight).................................................................................................................................148

7.2.2 Batch U pgrade (Without eSight).............................................................................................................................148

7.2.3 Automatic Upgrade..................................................................................................................................................148

7.2.4 Manual Upgrade......................................................................................................................................................149

7.3 Configuration File Delivery........................................................................................................................................150

7.3.1 Batch Delivery (Using eSight)................................................................................................................................150

7.3.2 Batch Delivery (Without eSight).............................................................................................................................150

7.4 Factory R eset..............................................................................................................................................................151





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8 Appendix.....................................................................................................................................152

8.1 Preparing a UPF File..................................................................................................................................................152

8.2 Setting Up the DHCP Server......................................................................................................................................156

8.2.1 Setting Up the DHCP Server (IPv4) in the Windows Server 2008.........................................................................156

8.2.2 Setting Up the DHCP Server on Router AR-28......................................................................................................166

8.2.3 Setting Option 246 Parameters................................................................................................................................167

8.3 Setting Up an HTTP Server........................................................................................................................................171

8.3.1 Using the Apache Server.........................................................................................................................................172

8.3.2 Using the Windows IIS Component........................................................................................................................172

8.4 Setting Up the AD and DNS Servers..........................................................................................................................175

8.5 Editing the Microsoft AD2008 User..........................................................................................................................184





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1 Before You StartThis chapter provides guidance for you to use this manual in a more efficient way.

eSpace 8950 is a multimedia endpoint that complies with the Session Initiation Protocol (SIP).

It connects to a broadband network, instead of the traditional public switched telephone network

(PSTN).

Table 1-1 provides a scenario-based usage guide of this manual.

Table 1-1 Manual usage guide

Scenario

Task Chapter/Section for Reference

Deplo

yment

Setting up the network environment 3.3 Network Environment Setup

Installing the IP phone and using it to

verify basic telephony

eSpace 8950 IP Phone Quick Install Guide

Learning about the networking,

necessary data to prepare, and

reference documents, and connecting

the IP phone to the network

2 Before Your Configuration

Selecting a proper configuration

method for eSpace 8950 configuration,

and configuring the eSpace 8950system and services depending on your

needs

4 Selecting a Configuration Method

Using all the phone functions eSpace 8950 IP Phone User Guide

Routi

ne

maint

enanc

e

Upgrading eSpace 8950 7.2 Upgrade

Delivering the configuration file 7.3 Configuration File Delivery

Quickly configuring a single eSpace

8950

7.1 Quickly Configuring a Single IP

Phone

Configuring services 5 Service Configuration


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2 Before Your ConfigurationThis section describes common networks of eSpace 8950, including its signaling with different

servers on the networks.


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2.1 UC2.X Networking

This section describes the UC2.X networking of eSpace 8950, including its signaling with

different servers on the UC2.X network.

Figure 2-1 shows the UC2.X networking of eSpace 8950.

Figure 2-1 UC2.X networking

2.2 IMS+UC

This section describes the IMS+UC networking of eSpace 8950, including its signaling with

different servers on the IMS+UC network.

Figure 2-2 shows the UC2.X networking of eSpace 8950.





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Figure 2-2 UC2.X networking





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3 Preparing for Your ConfigurationThis section describes the preparations you must make for configuration of eSpace 8950s.

You can manage eSpace 8950s in a unified manner using eSight or DHCP Option 246, including

version upgrade and configuration file delivery.


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3.1 Obtaining Reference Documents

This section describes how to obtain reference documents for configuration of eSpace 8950s.

Before deploying eSpace 8950s, obtain related documents for guidance. Table 3-1 lists how to

obtain reference documents related to eSpace 8950.

Table 3-1 Obtaining reference documents

Item Document Description How to Obtain

eSpace 8950 eSpace 8950 IP

Phone User Guide

Describes the

appearance, buttons,

basic services, IP

telephony (IPT)

services, UnifiedCommunications

(UC) services, and

frequently asked

questions (FAQs)

related to eSpace

8950.

Visit http://

support.huawei.co

m/enterprise and

choose SUPPORT >

Product Support >Unified

Communications

and Collaboration

> Unified

Communications >

Unified

Communications

Endpoints > 8900

Series IP Phone >

eSpace 8950.

eSpace UC2.2 eSpace UC

V200R002C00

Product

Documentation

Describes the

structure, highlights,

components,

services, functions,

operation and

maintenance,

network, and

applications related

to the Huawei eSpace

UC2.2 solution.

Visit http://

support.huawei.co

m/enterprise and

choose SUPPORT >

Product Support >

Unified

Communications

and Collaboration >

Unified

Communications >

Unified

CommunicationsSolutions > eSpace

UC >

V200R002C00.





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eSpace UC eSpace UC Product

Documentation

Describes the

structure, highlights,

components,services, functions,

operation and

maintenance,

network, and

applications related

to the Huawei eSpace

UC solution.

Visit http://

support.huawei.co

m/enterprise andchoose SUPPORT >

Product Support >

Unified

Communications

and Collaboration >

Unified

Communications >

Unified

Communications

Solutions > eSpace

UC.

eSight eSight Product

Documentation

Describes various

network element

(NE) management

functions related to

eSight (a Huawei-

provided network

management system

tailored for

enterprises),

including:

l NE accessl NE management

l Topology

management

l Security

management

l Performance

management

l Diagnostics

management

l Fault

management

Visit http://

support.huawei.co

m/enterprise and

choose SUPPORT >

Product Support >

Unified

Communications

and Collaboration >

Vertical

Collaboration >

Common Field >

eSight UC&C.





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Communication

matrix

eSpace 8950 IP

Phone

Communication Matrix

Describes the

parameters related to

eSpace 8950communication

matrix.

Visit http://

support.huawei.co

m/enterprise andchoose SUPPORT >

Product Support >

Unified

Communications

and Collaboration

> Unified

Communications >

Unified

Communications

Endpoints > 8900

Series IP Phone >

eSpace 8950.

Configuration file

(Config-

eSpace8950.xml)

eSpace 8950 IP

Phone Configuration

File Parameter

Description

Describes the basic

configuration

parameters related to

eSpace 8950.

Visit http://

support.huawei.co

m/enterprise and

choose SUPPORT >

Product Support >

Unified

Communications

and Collaboration

> Unified

Communications >

Unified

Communications

Endpoints > 8900

Series IP Phone >

eSpace 8950.

Unified gateway eSpace U19XX

Unified Gateway

Product

Documentation and

eSpace U29XX

Unified Gateway Product

Documentation

Describe the

architecture,

features,

components,

services, functions,

operation andmaintenance,

networking, and

applications of

eSpace U19XX and

eSpace U29XX.

Visit http://

support.huawei.co

m/enterprise and

choose SUPPORT >

Product Support >

UnifiedCommunications

and Collaboration >

Unified

Communications >

Unified

Communications

Gateways.





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3.2 Required Data

This section describes how to obtain data necessary for configuration of eSpace 8950s dependingon your needs.

Obtain necessary data, as listed in Table 3-2.

Table 3-2 Required data

Item Description How to Obtain

Phone IP

address

Generally, eSpace 8950

automatically obtains an IP address

from the DHCP server. However,

you can still choose to use a staticIP address supplied by your

network administrator for eSpace

8950.

On the phone home screen, tap ,

choose APPLICATION >

Settings,chooseSettings > About

Phone > Status and view the phone's IP address.

Phone MAC

address

Obtain the physical address of

eSpace 8950's network adapter,

which is globally unique.

Hardware

version number

of the phone

Obtain the hardware version

number of eSpace 8950.On the phone home screen, tap ,



Phone and view the hardwareversion number.

Phone SN Obtain the product serial number

(SN) of eSpace 8950.On the phone home screen, tap ,



Phone and view product SN.

DHCP server

address

Obtain the IP address of the DHCP

server.

If a DHCP server has been

deployed, obtain the DHCP server

address from your network

administrator.

If no DHCP server is available,

deploy a DHCP server by referring

to8.2 Setting Up the DHCP

Server.

DNS server

address

Obtain the IP address of the DNS

server. This IP address is required

when you are manually configuring

the IP phone.

If a DNS server has been deployed,

obtain the DNS server address from

your network administrator.

If no DNS server is available,

deploy a DNS server by referring to

8.4 Setting Up the AD and DNS

Servers.





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File server

address

Obtain the IP address of the file

server that stores upgrade files

including the Upgrade Policy File(UPF) and the version file.

If a file server has been deployed,

obtain the file server address from

your network administrator.If no file server is available, deploy

a file server by referring to 8.3

Setting Up an HTTP Server.

Registrar server

address

Obtain the IP address of the SIP

server with which eSpace 8950

registers based on the network

environment:

l In a UC2.X network

environment, the SIP server is a

gateway of the eSpace U1900

series.

l In a IMS+UC network

environment, the SIP server is a

gateway of the eSpace U2900

series. Its IP address is

automatically pushed by the

Authentication and Admission

(AA) server.

Obtain the SIP server address from


AA server

address

Obtain the IP address of the AA

server, which is deployed only in a

IMS+UC network environment.

Obtain the AA server address from


Upgrade server

address

Obtain the IP address of the upgrade

server based on the network

environment:

l If eSight has been deployed, use

the eSight IP address.

l If eSight is not available, use the

IP address of the DHCP Option

246 server.

Obtain the upgrade server address

from your network administrator.





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Corporate

directory server

address

Obtain the IP address of the

corporate directory server based on

the network environment:l In a UC2.X network

environment, use the IP address

of the BMU corporate directory

server.

l In a IMS+UC network

environment, use the IP address

of the PGM corporate directory

server.

l On the network where the

LDAP directory is used, use the

IP address of the LDAP server.

Obtain the corporate directory

server address from your network

administrator.For details about how to configure

an LDAP server, see5.2 LDAP

Directory.

Version file Obtain and apply it to eSpace 8950

in unified or single phone upgrade

mode.

Visit http://support.huawei.com/

enterprise and choose SUPPORT

> Software > Unified

Communications and

Collaboration > Unified

Communications > Unified

Communications Endpoints.

Download the desired version file.

Signal tone, and

certificate files

Obtain the files, and import the files

into eSpace 8950 in unified upgrademode or single phone upgrade

mode.

The signal tone file is a .wav file in

PCM format.

The certificate file is a .pem file.

Obtain the certificate file from the

corresponding server side.

Configuration

file

Modify the configuration file

depending on your needs, and apply

the modified configuration file to

eSpace 8950 by means of, for

example, unified configuration file

management or file import to a

single phone. For details, see4.1.3Configuration File Management.


enterprise and choose SUPPORT

> Software > Unified

Communications and

Collaboration > Unified

Communications > Unified

Communications Endpoints.Download the configuration file of

the desired version.

Integrity

verification

guide

Verify the downloaded software

packages to ensure the software

validity.


enterprise and choose Support >

Tools and Resources > Tools

software > Software digital

signature (OpenPGP) validation

tool > V100R001C00. Download

the OpenPGP Signature

Verification Guide.





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Configuring Advanced Wi-Fi Settings

Step 1 In the Wi-Fi network list, tap .

Step 2Tap ADVANCED.

Step 3 Set parameters based on the site requirements.

----End

Disabling Wi-Fi

On the Notifications screen, tap to disconnect the phone from Wi-Fi.

3.3.2 802.1x

The IP phone currently supports two 802.1x authentication methods: Extensible Authentication

Protocol-Message Digest Algorithm 5 (EAP-MD5) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS).

802.1x is a port-based network access control protocol defined by IEEE. This protocol

implements access authentication and control for devices attempting to connect to an enterprise's

internal network. Devices (for example, IP phones) are granted access to internal network

resources only after being authenticated.

NOTE

To ensure network access security, it is recommended that you enable the 802.1x function. If EAP-MD5 is used,

obtain the 802.1x user name and password from the network administrator beforehand.

EAP-MD5 Authentication Process

Figure 3-1 illustrates the EAP-MD5 authentication process.





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Figure 3-1 EAP-MD5 Authentication Process

The authentication steps are as follows:

Step 1 The IP phone initiates an 802.1x authentication request to the switch.

Step 2 The switch asks the IP phone to provide its user name.

Step 3 The IP phone sends its user name to the switch.

Step 4 The switch forwards the user name to the RADIUS sever.

Step 5 After identity authentication, the RADIUS server sends an EAP-MD5 authentication request tothe switch.

Step 6 The switch forwards the EAP-MD5 authentication request to the IP phone.

Step 7 The IP phone sends MD5 digest to the switch and then to the RADIUS server.

Step 8 If authentication is successful, the switch opens all ports and the IP phone can then accessnetwork resources.

Step 9 If authentication fails, an authentication failure message is displayed on the IP phone, and theIP phone cannot access network resources.

----End





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EAP-TLS Authentication Process

Before EAP-TLS authentication, make sure that the following prerequisites have been met:

l The switch supports MAC-address and certificate-based authentication.

l The IP phone supports EAP-TLS authentication.

Figure 3-2 illustrates the EAP-TLS authentication process.

Figure 3-2 EAP-TLS Authentication Process

The authentication steps are as follows:

Step 1 The IP phone initiates an 802.1x authentication request to the switch.

Step 2 The switch asks the IP phone to provide its user name.

Step 3 The IP phone sends its user name to the switch.

Step 4 The switch forwards the user name to the RADIUS sever.

Step 5After identity authentication, the RADIUS server sends an EAP-TLS authentication request to

the switch.





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Step 6 The switch forwards the EAP-TLS authentication request to the IP phone.

Step 7 The IP phone and the RADIUS server implement TLS handshake negotiations.

Step 8 If authentication is successful, the switch opens all ports and the IP phone can then access

network resources.

Step 9 Optional: If authentication fails, the IP phone obtains the eSight server IP address from theDHCP server and then connects to the eSight server to download a new certificate.

Step 10 Optional: After the new certificate is downloaded, the IP phone automatically restarts andinitiates authentication again (starting from Step 1)

----End

EAP-TLS Certificate Update Process

The EAP-TLS certificate is stored on the eSight server. The IP phone can connect to the eSightserver to download the EAP-TLS certificate. Figure 3-3 illustrates the EAP-TLS certificate

update process.

Figure 3-3 EAP-TLS Certificate Update Process

The certificate update steps are as follows:

Step 1 The eSight server applies for a certificate based on the IP phone's serial number (SN) that has been imported.

Step 2 The IP phone initiates an EAP-TLS authentication request to the RADIUS server.

Step 3 The RADIUS server returns a authentication failure message to the switch and then to the IP phone.

Step 4 The switch adds the IP phone to the Guest VLAN.





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Step 5 The IP phone obtains its IP address and the eSight server IP address from the DHCP server.

Step 6 The IP phone time-synchronizes with the NTP server.

Step 7 The IP phone obtains its certificate from the eSight server.

Step 8 The IP phone automatically restarts.

Step 9 The IP phone initiates an EAP-TLS certificate to the RADIUS server. Authentication issuccessful.

----End

3.3.3 Configuring the VLAN

You can configure the VLAN manually or enable automatic VLAN configuration for eSpace

8950.

Automatic Configuration

The Link Layer Discovery Protocol (LLDP) allows switches to deliver VLAN information

carried in LLDP data packets.

The switch in use must support LLDP in order to implement automatic VLAN configuration for

eSpace 8950.

To enable LLDP for eSpace 8950 to automatically obtain VLAN information, perform the

following steps:

Step 1 Power on eSpace 8950.The phone login screen is displayed.

Step 2 On the phone login screen or home screen, choose > .

Step 3 Choose Network Security, enter the administrator password, and click OK .

NOTE

The default administrator password is admin123. To ensure security, change the administrator password at your

first login.

Step 4 Choose Network Access > LLDP-MED.

Step 5 Press the Enable softkey.

----End

Manual Configuration

Obtain the VLAN ID and priority from the switch before attempting to manually configure

VLAN information.

To manually configure VLAN information, perform the following steps:

Step 1 Power on eSpace 8950.

The phone login screen is displayed.





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Step 2 On the phone login screen or home screen, choose > .

Step 3 Choose Network Security, enter the administrator password, and click OK .

NOTE

The default administrator password is admin123. To ensure security, change the administrator password at your

first login.

Step 4 Choose Network Access > VLAN and press the Enable softkey.

Step 5 Set VLAN ID according to the VLAN ID obtained.

Step 6 Set VLAN Priority according to the VLAN priority obtained and press OK .

----End

3.3.4 Configuring the Phone IP Address

This section describes how to configure the phone IP address on the eSpace 8950 LCD screen.

DHCP

By default, DHCP mode is selected. This allows eSpace 8950 to obtain an IP address from the

DHCP server.

To enable DHCP on an IPv4 network, perform the following steps:

Step 1 tap , choose APPLICATION > Settings

Step 2 Choose Ethernet > IPv4.

Step 3 Choose IPv4 Settings > DHCP and press OK .

----End

Static IP

If a static IP address is required for eSpace 8950, set IPv4 Settings to Static.

Obtain an IP address, subnet mask, gateway address, and DNS address from your network

administrator. To set a static IP address for eSpace 8950, perform the following steps:

Step 1 tap , choose APPLICATION > Settings

Step 2 Choose Ethernet > IPv4.

Step 3 Choose IPv4 Settings > Static.

Step 4 Set IP, Gateway, Subnet Mask , and DNS Server, and press OK .

----End





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4 Selecting a Configuration Method4.1 Using eSight4.1.1 Creating an IP Phone Subnet

Before connecting IP phones to the eSight and using the configuration and management

functions provided by the eSight, create subnets for IP phones. If TR-069 parameters are

correctly set on an IP phone, the eSight can automatically add the IP phone to the corresponding

IP phone subnet.

Prerequisites

You have the right to operate the Resource menu.

Context

l You can create lower-level subnets in a subnet.

l To ensure management performance, do not create subnets of more than 10 levels and

control the number of devices in a subnet within 500.

l If the IP address of an IP phone belongs to the IP address segments of multiple subnets, the

eSight adds the IP phone to the subnet with the smallest IP address segment that covers the

IP phone's IP address.

l Once the IP address of an IP phone changes, the eSight automatically moves the IP phone

to the matching subnet.

Procedure

Step 1 Choose Resource > Add Resource > Add Subnet from the main menu.

Step 2 Click IP Phone Subnet.

The Creating an IP phone subnet page is displayed.


Administrator Guide 4 Selecting a Configuration Method



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Figure 4-1 Creating an IP phone subnet

Step 3 Configure the basic information about the subnet and its manageable IP address segments.

NOTICE

By default, an IP phone subnet is mounted to the Root subnet. When creating an IP phone

subnet, you can mount it to the Root subnet or another IP phonesubnet. You cannot mount an

IP phonesubnet to an non-IP phone subnet; otherwise, the IP phones under the IP phonesubnet

cannot be properly managed through the IP phone management function.

Step 4 Click OK .

NOTE

Click Apply. The subnet is created. You can repeat the preceding operations to create more subnets.

l If the subnet is created successfully, the Add Subnet Success dialog box is displayed. Click

OK in the dialog box.

l If the subnet fails to be created, the system displays the failure cause. Click OK in the dialog

box and set parameters again.

----End

Result

1. Choose Resource > Resource Group > Subnet from the main menu.

2. If you can find the new IP phone subnet in the management object list, the IP phone

subnet is created successfully.





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4.1.2 Version Management for IP Phone Upgrade

This function allows you to upload manual version files or autodeploy version files for a model

of IP Phone.

Prerequisites

The software package of the IP phone to be upgraded is available.

Context

The eSight supports the following IP phone models: eSpace 6805, eSpace 6810, eSpace 7810,

eSpace 7820, eSpace 7830, eSpace 7850, eSpace 7870, eSpace 7910, eSpace 7950, eSpace 8850

and eSpace 8950.

l Manual upgrade

This function allows you to upload multiple version files for a model of IP phones. During

upgrade, you can select a required version.

l Automatical deployment

After IP phone version files are uploaded to the file server, the eSight automatically queries

the file server for version files that match connected IP phone models when IP phones are

connected to the eSight during site deployment or when new IP phones are connected to

the eSight as required. If the version file of a connected IP phone is different from the one

on the file server, the eSight automatically upgrades the version file of the IP phone.

Procedure

Step 1 Choose Configuration > Unified Communications & Collaboration > IP PhoneManagement from the main menu.

Step 2 In the navigation tree on the left, choose IP Phone Upgrade Management > VersionManagement.

Step 3 Click Create and set version file parameters in the Version Attribute dialog box.





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Figure 4-2 Version Attribute

Table 4-1 Parameter description

Parameter Description How to Set

Versi

on

Device

Type

Indicates the device type

matching the version file to be

uploaded.

Select IPPhone.





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Device

Model

Indicates the model of IP phones

that support version

management.The supported models are as

follows:

l eSpace 6800 series: eSpace

6805 and eSpace 6810


7810, eSpace 7820, eSpace

7830, eSpace 7850, and

eSpace 7870


7910 and eSpace 7950

l eSpace 8850

l eSpace 8950

Select the models of IP phones whose

configurations you want to upgrade.

Version

File

Type

Indicates the type of the version

file to upload. For example, you

can upload corresponding

version files in the Version File

area only after you select Main

Firmware.

Set this parameter based on the model

and type of the IP phone to be

upgraded.

l Manual upgrade: Select Main

Firmware and Configuration

file, one of them or both.

l Automatical deployment: Select

AutoDeploy Version.





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Version Indicates the version number of

the version file that you want to

upload.

l eSpace 6800 series, eSpace 7800

series, and eSpace 8850: Directly

enter the version number, for example, 9.60.94.80, in the name

of the version file that you want to

upload.

l eSpace 7900 series and eSpace

8950: When an eSpace 7910 or

7950 IP phone is upgraded, the

eSight automatically adds the

version number specified by this

parameter to the upgrade policy

file and delivers the upgrade

policy file to the IP phone. The IP

phone matches the version

number in the upgrade policy file

with its own version number.

If the version numbers are the

same, the IP phone will not be

upgraded. If the version numbers

are different, the IP phone will be

upgraded.

NOTICE

Even if the version number in the

upgrade policy file is earlier than that

of the IP phone, the eSight still performs the upgrade operation.

Ensure that a correct version file is

selected before upgrade.





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Versi

on

File

Main

Firmwar

e/AutoDe

Indicates the version file that you

want to upload for the IP phone

to be upgraded.

Select the required version file.

l eSpace 6800 series: Select a

version file in .zip format. Theversion file is the main program.


version file in .rom format. The

version file is the main program.


version file in .zip format. The

version file contains the main

program, language package,

signal tone , certificate and

configuration file.

– Extract files from the software

package. The .bin file that is

obtained is the main program.

– Make a language package file,

compress it into a .tar file, and

rename it language.tar.

For details, see the eSpace

7910&7950 IP Phone

Language Package

Customization Guide.

–Obtain a signal tone filein .wav format, compress it

into a .tar file, and rename it

signal.tar.

– Obtain certificate files

in .pem format.

You can select the required .tar

packages to compress them into

a .zip package and upload

the .zip package to the eSight.

NOTICE

Directly compress the selected .tar packages to a .zip package. You do

not need to place them into a folder

and then compress the folder;

otherwise, the upgrade may fail.

l eSpace 8850: Select a version file

in .bin format. The version file is

the main program.

l eSpace 8950: Select a version file

in .zip format. The version file

contains the main program, signal

tone, certificate and configurationfile.





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ploy

Version

NOTE

Automatical deployment of IP

Phone is not include these types:

eSpace 6805, eSpace 6810 andeSpace 8850.

NOTICE

The file name cannot contain such

characters as ; / ? : @ # ' & = + $ ,.

Configu

ration

file

Indicates the configuration file

that you want to upload for the IP

phone to be manually upgraded.

Select the required version file.


configuration file in .xml format.


configuration file in .cfg format.



l eSpace 8850: Select a


l eSpace 8950: Select a


Step 4 Click OK .

The eSight uploads the version file to the file server. You can view the new version file on the

Version Management page.

----End

4.1.3 Configuration File Management

Configuration file management allows you to modify common parameters in the configuration

file template to batch modify IP phone configuration parameters.

Prerequisites

The configuration file template for the IP phones whose configurations you want to modify is

available.

l

The configuration file template for eSpace 7800 series IP phones in .cfg format.l The configuration file template for 8850 IP phones in .xml format.

l For eSpace 6800 series IP phones, eSpace 7900 series IP phones and eSpace 8950 IP Phone,

compress the configuration file (Config-eSpace68XX.xmlConfig-eSpace79XX.xml or

Config-eSpace8950.xml) and the eSightUI.xml file provided by the eSight together to

a .zip package. This .zip package is the configuration file template for eSpace 6800 series

IP phones, eSpace 7900 series IP phones and eSpace 8950 IP Phone.

Context

When the IP phone is upgrading automatically or manually, it will get configuration files which

is uploaded here.





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Procedure


Step 2 (Optional) Upgrade the configuration file template for the IP phones whose configurations youwant to modify.

1. In the navigation tree on the left, choose IP Phone Upgrade Management >

Configuration File Template Manager, select the configuration file template for the

model of IP phones that you want to upgrade, and click on the right.

2. In the Upgrade Configuration File Template dialog box that is displayed, set

configuration file template parameters.

Figure 4-3 Upgrade Configuration File Template





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Version Indicates the version of the IP

phone.

l eSpace 6800 and 7800 series:

Directly enter the version number,for example, 9.60.94.80, in the

name of the version file that you

want to upload.

l eSpace 7900 series, eSpace 8850

and eSpace 8950: Enter a version

number in the

VxxxRxxxCxxSPCxxxBxxx

format. You must enter

SPCxxxBxxx if any.

Configurati

on File

Template

Indicates the configuration file

template for the IP phones whose

configurations you want to

modify. Each configuration file

template contains the common

parameters for a specific model

of IP phones.

NOTE

The common parameters for each

model of IP phones vary.

Select the configuration file template

for the IP phones whose

configurations you want to modify.

l The configuration file for eSpace

6800 series IP phones must be

in .zip format.



in .cfg format.



in .zip format.


8850 IP phones must be in .xml

format.


8950 IP phones must be in .zip

format.

3. Click OK .

The eSight uploads the selected configuration file template to the file server.

4. Repeat the preceding operations if you want to upgrade the configuration file template for

IP phones of another model.

Step 3 Manage IP phone configuration files.

1. In the navigation tree on the left, Choose IP Phone Upgrade Management >

Configuration File Management.

2. Click Create and set related parameters in the Basic Information area.





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Figure 4-4 Configuration Information

l Enter the configuration file name in Configuration file name.

l Select Open or Close for Dynamic Cipher. This parameter is set to Close by default.

l Select the models of IP phones to be configured from IP Phone Type. Set parameters

of selected IP phone models in the corresponding panes.

For the description about IP phone parameters, see the corresponding Configuration

File Parameter Description.

For 7900 series and 8900 series IP phones:

l When Configuring Policy is set to Full, all parameters are valid in the configuration

file that is generated, and all the parameter values are delivered to the IP phones of the

matching models.

l When Configuring Policy is set to Specified item, only selected parameters are valid

in the configuration file that is generated, and the selected parameter values are delivered

to the IP phones of the matching models. The parameters that are not selected remain

unchanged.

3. After confirming the configurations, click OK .





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If you can find the new configuration file on the Configuration File Management page,

the operation is successful.

----End

4.1.4 Associate Configuration Files with Subnets

This function allows you to associate a configuration file with multiple subnets. You can select

the configuration file that a subnet is to associate with based on the site requirements.

Prerequisites

l An IP phone subnet has been created.

l An IP phone configuration file has been created.

ContextThe function of associating configuration files with subnets is applicable to only IP phones that

are deployed using the automatic deployment function.

Procedure


Step 2 In the navigation tree on the left, choose IP Phone Upgrade Management > AssociateConfiguration Files with Subnets.

The system displays the subnet list.

Step 3 Select a configuration file from Configuration File Name next to Subnet Name and click Confirm.

The message Operation Success is displayed.

Step 4 Click OK .

----End

4.1.5 Connecting an IP phone to eSight

Before connecting an IP phone to eSight, set TR069 parameters on the IP phone.

l Manually set TR069 parameters. For details, see 4.1.5.1 Setting Parameters for

Connecting to eSight.

– If a domain name service (DNS) server is available onsite, configure the mapping

between the eSight domain name and IP address on the DNS server to complete TR069

parameter settings.

– If a Dynamic Host Configuration Protocol (DHCP) server is available onsite, set the

DHCP Option246 field to batch deliver TR069 parameters.

– If neither a DNS server nor DHCP server is available onsite, manually set TR069

parameters on the web page or liquid crystal display (LCD) screen of an IP phone.

l Automatically set TR069 parameters.





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If neither a DNS server nor DHCP server is available onsite and a great number of IP phones

are deployed, use the access scan function to batch set TR069 parameters.

eSight provides three connection methods for IP phones:

l

(Recommended) Automatic deployment: Create IP phone subnets on eSight. After youcreate IP phone subnets and set IP phone TR069 parameters, IP phones are automatically

added to the corresponding subnets.

l Batch import: In the template provided by eSight, add the IP address, physical SN, and

access gateway of each IP phone to connect to eSight and import information from the

template to eSight. For details, see 4.1.5.3 Adding IP Phone Devices in Batches. This

method is slightly time-consuming.

l Manual addition: Manually add each IP phone to eSight. This method takes more time and

is recommended only for the commissioning onsite.

4.1.5.1 Setting Parameters for Connecting to eSight

This section describes how to set parameters for connecting eSpace 8950s to eSight for unified

management.

Prerequisites

l All eSpace 8950s have been connected to the network, and have their IP addresses obtained

or configured.

l eSight has been deployed, and the user name and password for eSight login have been

obtained.

For details about how to deploy eSight, see the eSight Product Documentation.

Context

l If a DHCP server has been deployed, eSpace 8950 obtains the Application Control Server

(ACS) IP address (carried in the Option 246 field) and its own IP address from the DHCP

server. eSpace 8950 then resolves the ACS server address to obtain the eSight IP address.

According to the eSight server IP address, eSpace 8950 automatically sends a request for

connecting to eSight. Once eSpace 8950 is connected to eSight, its information is displayed

on the eSight management portal.

l If no DHCP server is available, you need to specify a static IP address for eSpace 8950 on

its LCD screen first. For details, see 3.3.4 Configuring the Phone IP Address.

l If a DNS server has been deployed, eSpace 8950 obtains the DNS server address and itsown IP address from the DHCP server, and sends a request to the DNS server for resolving

the enterprise domain name (for example,ucems.company.com) into the eSight IP address.

According to the eSight IP address, eSpace 8950 automatically sends a request for

connecting to eSight. Once eSpace 8950 is connected to eSight, its information is displayed

on the eSight management portal.

l If neither a DHCP server nor the DNS server is available, you need to manually set the

ACS IP address to the eSight IP address for eSpace 8950.

Connecting to eSight Using DHCP

eSpace 8950 is able to resolve the value of acs.address carried in the DHCP Option 246 field

to obtain the eSight IP address.





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l If the DHCP server installed on the Windows Server 2008 is used, set String value for the

Option 246 field to acs.address=http:// ACS server IP address: Port number /tr069/

services/acs, for example, acs.address=http://192.168.1.37:8089/tr069/services/acs. For

details about the setting, see 8.2.3 Setting Option 246 Parameters.

l If a switch is used as the DHCP server, set the DHCP server's Option 246 field toacs.address=http:// ACS server IP address: Port number /tr069/services/acs, for example,

acs.address=http://192.168.1.37:8089/tr069/services/acs.

Connecting to eSight Using DNS

If a DNS server has been deployed, add the default domain name ucems.company.com to the

DNS server and map ucems.company.com to the eSight IP address. For details about how to

add a DNS domain name, see 8.4 Setting Up the AD and DNS Servers.

If you have added the domain name, right-click the domain name and choose Properties from

the shortcut menu, as shown in Figure 4-5. In the window that is displayed, set the IP addressof the domain name to the eSight IP address.

Figure 4-5 Modifying domain name settings on the DNS server

NOTE

If you want to change the default domain name ucems.company.com to your enterprise domain name, for

example, uc.com, enter uc.com (company is a variable, which is the name of your company) in the Option 15

field of the DHCP server. The IP phone then automatically changes the domain name from the factory default

(ucems.company.com) to ucems.uc.com and changes the ACS address from the factory default (https://

ucems.company.com/tr069/services/acs) to https://ucems.uc.com /tr069/services/acs.

Connecting to eSight in Manual Mode

For eSpace 8950, the factory default of the ACS address is https://ucems.company.com:8444/

tr069/services/acs. In manual connection mode, replace ucems.company.com with the eSight

IP address according to the data plan.

l On the phone home screen, tap , choose APPLICATION > Settings, choose

ADVANCED > Server > ACS Server and modify the settings of ACS parameters.

l On the phone web page, choose Advanced > TR069 and modify the settings of ACS

parameters. For details, see 6.5.9 TR069.





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4.1.5.2 Access Scan

When a great number of IP phones connect to the eSight, the eSight uses the access scan function

to send auto-configuration server (ACS) addresses and certificate paths to the IP phones. After

IP phones automatically update their configurations based on the information received from the

eSight, the IP phones automatically connect to corresponding IP phone subnets.

Prerequisites

l An IP phone subnet has been created.

l IP phones of the correct models and versions are available.

NOTICE

The access scan function applies to eSpace 7910 IP phones and eSpace 7950 IP phoneswith the version V100R001C02 or later, and eSpace 8950 IP phones with all versions.

Context

Devices that are scanned for may not be IP phones because the eSight cannot distinguish device

types from the information sent by the scanned devices during scan access. This results in that

the number of scanned devices is different from the number of connected IP phones.

Procedure

Step 1 Choose Configuration > Unified Communications & Collaboration > IP PhoneManagement from the main menu. In the navigation tree, choose IP Phone Management >Access Scan.

Step 2 Config CPE user name and password.

1. Click next to the Operation.

The Edit information of scan config page is displayed.

2. Modify CPE User Name and CPE Password based on IP Phone device, click Confirm.

The default value of CPE User Name and CPE Password are huawei and huawei123.

Step 3 Click Add in Scan Parameters.

The Select IP Phone Subnet page is displayed.

Step 4 Click Add, select IP Phone Subnet, and click OK .

The system returns to the Select IP Phone Subnet.

Step 5 Click Next.

The Set Scan Segments page is displayed.

Step 6 Click Ports and click Confirm.

NOTE

eSpace 7900 series IP phones and eSpace 8950 IP phones all use port 8080.

Scan parameters are added successfully.





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To modify a segment to scan, click next to the segment. In the Attributes of scan

segment dialog box that is displayed, set Start IP, End IP, and Ports for the IP phones to scan,

and click Confirm.

Step 7 Select a mode to perform access scan for IP phones whose IP addresses are within the specifiedIP address segment.

l Immediate Scan: indicates that the access scan is performed immediately after the settings

are complete. This mode is recommended.

l Timing Scan: indicates that the access scan is performed regularly. The options are

Periodic, Daily and Weekly.

– When you select Periodic, you must specify the time when the access scan starts

periodically.

– When you select Daily, you must specify the time when the access scan starts.

– When you select Weekly, you must specify the time and day in a week when the access

scan starts.

l If you select both Immediate Scan and Timing Scan, the access scan is performed

immediately and then regularly as scheduled.

Step 8 Click Start.

The eSight starts the access scan to send ACS addresses and certificate paths to IP phones. After

IP phones automatically update their configurations based on the information received from the

eSight, the IP phones automatically connect to corresponding IP phone subnets.

----End

Result

Scan results are displayed in Scan Records.

l To view scan result details about a record, click in the record. The scan result details

include the start time, end time, time spent, total number of devices scanned, total number

of IP phones detected, and number of devices failed to be scanned.

l To search for required scan records, select a search type from the Search Type drop-down

list box and enter appropriate search criteria.

4.1.5.3 Adding IP Phone Devices in Batches

The eSight allows you to import IP phone devices in batches. Enter device information in the

Excel template provided by the eSight and import information in the Excel template to the

eSight. Then the eSight will automatically add the devices specified in the Excel template to the

corresponding subnets.

Prerequisites

Protocol parameters have been set on IP Phone devices.

Procedure

Step 1 Choose Resource > Add Resource > Import Resource from the main menu.





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Step 2 Choose Unified Communications > IP Phone.

Step 3 Click Download the Template to download the template to your local computer.

Step 4 Enter the IP Phone information in the template and save the template. For details about how to

fill in the template, see the Instructions sheet in the template.

Step 5 Click next to Resource file to import and select the Excel template.

Step 6 Click to upload the template.

Device information specified in the Excel template and the verification results are displayed in

Resources.

l If the Result column is empty for a device information record, the device information is

verified.

l If the Result column displays an error for a device information record, correct the informationin the Excel template and upload the Excel template again.

Step 7 Select the devices to be imported and click Create. The system starts to import the devices.

If subnets in the template exist in the system, the system adds devices to the matching subnets

directly. If a subnet in the template does not exist in the system, the system creates the subnet

and then adds relevant devices to the subnet.

l If the devices are created successfully, Add success is displayed in the Result column.

l If the devices fail to be created, the failure cause is displayed in the Result column.

----End

Result

1. Choose Resource > Resource Management > Unified Communications &

Collaboration from the main menu.

2. In the navigation tree on the left, select IP Phone Device. You can find that the IP phones

specified in the Excel template are displayed in the management object list.

4.1.5.4 Adding a Single IP Phone

After setting TR069 parameters on IP phones, you can manually connect the IP phones to the

eSight one by one.

Prerequisites

TR069 parameters have been set on IP phones.

Procedure

Step 1 Choose Resource > Add Resource > Add Resource from the main menu.

Step 2 Select Unified Communications and select IP Phone.





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Figure 4-6 Setting protocol parameters

Step 3 Set IP phone parameters by referring to Table 4-3.

Table 4-3 Description of IP phone parameters


Basic

Informati

on

Subnet

Path

Name of the subnet that a singly

added device belongs to.

N/A

Name Name of the device that is added

singly

N/A





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Partition Name of the distributed eSight

standby node that a singly added

device associates with, that is,the value of Server name

entered when the Add a Server

function of the MainAst is used.

N/A

Media

gateway

Maps the Partition value of

each singly added device. You

do not need to set this parameter.

N/A

TR069

Protocol

IP address Indicates the IP address of the IP

Phone to be added.

N/A

Port Indicates the port that the IP

phone uses to receive requestsfrom the eSight.

The default value 7447 is

recommended.

Physical

SN

Indicates the physical serial

number (SN) of the IP phone.

l For 7900 and 8800 series IP

phones, use their physical

SNs.

l For 6800 and 7800 series IP

phones, use their MAC

addresses.

NOTE

The physical SN must be in the

format similar to000ea9100262. Do not enter

physical SN in other formats

such as 00:0e:a9:10:02:62;

otherwise, the device cannot be

added to the eSight.

User

name

Indicates the user name that the

IP phone uses to authenticate the

eSight.

Set this parameter to the value of

CPE User Name set on the IP

Phone.

The default value huawei is

recommended.

Password Indicates the password that theIP phone uses to authenticate the

eSight.

Set this parameter to the value of CPE Password set on the IP

Phone.

The default value huawei123 is

recommended.

User

Informati

on

Client

Number

Number associated with the IP

phone.

N/A

Step 4 Click OK .





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NOTE

To create more devices, click Apply.

l If the device has been created successfully, the AddMO Success dialog box is displayed.

Click OK in the dialog box.

l If the device fails to be created, the Error dialog box is displayed, showing the failure cause.

Click OK in the dialog box and set device parameters again.

----End

Operation Result

Step 1 Choose Resource > Resource Management > Unified Communications & Collaborationfrom the main menu.

Step 2 In the navigation tree on the left, select IP Phone Device. The IP phone that you have added isdisplayed in the management object list on the right.

----End

4.2 Using DHCP Option 246

4.2.1 Batch Configuration

This section descr ibes how to configure eSpace 8950s in batches using DHCP Option 246.

PrerequisitesYou have prepared the following items:

l HTTP file server

For details about how to configure an HTTP file server, see 8.3 Setting Up an HTTP

Server.

l DHCP server

– You can use a switch to function as a DHCP server.

– You can also configure a DHCP server on the Window Server 2008. For details, see

8.2.1 Setting Up the DHCP Server (IPv4) in the Windows Server 2008.

l Version file, configuration file (Config-eSpace8950.xml), signal tone file and certificate

file of the target version for the specific phone model. For details, see 3.2 Required

Data.

l (Optional) DNS server

To use domain names in file URLs, prepare a DNS server. For details about how to

configure a DNS server, see 8.4 Setting Up the AD and DNS Servers.

NOTICEEnsure that Automatic Deployment (enabled by default) has been enabled for eSpace 8950s.

For details about how to enable Automatic Deployment, see 7.2.3 Automatic Upgrade.





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Context

After being connected to the DHCP server and powered on, eSpace 8950 sends a request to the

DHCP server for an IP address. In response, the DHCP server returns an IP address, together

with the URL of the UPF file (containing the addresses of the configuration file and the file

server) carried in the Option 246 parameter. eSpace 8950 then obtains the configuration filefrom the file server to update its configuration. If the UPF file also specifies other files (for

example, firmware version file) to update, eSpace eSpace 8950 also obtains these files for

configuration update.

Procedure

Step 1 Modify the configuration file.

In the configuration file, set related parameters (see Table 4-4 for detailed parameter

descriptions) based on the actual network environment. For details about the other parameters,

see eSpace 8950 IP Phone Configuration File Parameter Description.


Parameter Description UC2.X IMS+UC

Phone.Envi

ronment

NetworkingEn

vironment

Indicates the

network

environment.

0 6

Phone.Serv

er

PrimaryRegSe

rverAddress

Indicates the

address of the

active registrar

server.

Enter the address

of the active

registrar server

with which the

phone account is

registered.

The setting is

automatically

pushed by the AA

server.

PrimaryRegSe

rverPort

Indicates the port

number of the

active registrar

server.

Enter the port

number of the

active registrar

server with which

the phone account

is registered.

Default: 5060

The setting is

automatically

pushed by the AA

server.

CallOutProxy

ServerAddress

Indicates the

address of the

active proxy call

server.

Optional. The setting is

automatically

pushed by the AA

server.

CallOutProxy

ServerPort

Indicates the port

number of the

active proxy call

server.

Optional. The setting is

automatically

pushed by the AA

server.





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Parameter Description UC2.X IMS+UC

PrimaryAASe

rverAddress

Indicates the

address of the

active AA server.

N/A. Enter the address

of the active AA

server.

PrimaryAASe

rverPort

Indicates the port

number of the

active AA server.