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www.manitou.com

MANITOU SERVICES

A network

of experts

on your side

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Manitou Network:experts on your side

1 400 dealershipsThe MANITOU network covers more than 120 countries. In total there aremore than 2,000 technicians specially trained in MANITOU technology,at your service from when you buy through to after-sales services.

The MANITOU Service Quality Charter

A tool designed to bring you satisfaction!

Our network of dealers are committed to respecting

the ManiTOU Service Quality charter and to provide and manage

their client service.

- Rapid attendance- Exact and efficient diagnosis- Best possible follow-up with the client

Services : all the answers!Your MANITOU dealers guarentee to provide you with the complete

range of service at every stage in the life of your machine.

- Finance, machine rental - After-sales service- Maintenance contracts - Fleet management- Genuine spare parts - Used equipment

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Manitou the material-

handling reference

Over 60 years of experienceThe MANITOU group is worldwide.Its leadership in material handling is based on more than 60years of experience!

Unique know-howMANITOU keeps total control of the design, assembly

and distribution of its products. This complete industrialknow-how makes all the difference!

Multi-market expertiseAgriculture, Construction, Industry: MANITOU has createdhandling solutions (machinery, accessories, services)in these three major markets, while always respectingthe specific needs of the machines users.

AGRICULTURE

CONSTRUCTION

INDUSTRY

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MANITOU

SPARE PARTS

Expertise at the service of your productivity

By entrusting the servicing of yourmachine to your dealer, you areassured that the parts fitted have beenmanufactured exactly according to the

manufacturers standards.

By systematically fitting authenticManitou spare parts, you have theassurance that your machinesperformance will be realised for a longtime.

In addition to these genuine parts, your networkbrings you expertise and service:

Expertise- Provided by Manitou training- As part of the commitment of the service

Quality charter

ServiceYour dealer has access to a stock of more than

70,000 items, available in less than 24 hours

in Europe (48 hours outside Europe).

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FINANCING &

RENTAL WITH

MANITOU FINANCEWhy look elsewhere?

Buy or rent? Manitou Finance lets you

choose the financial solution best suited

to your business - credit, leasing, rental,

full service rental.

Credit LeasingSimple, made to measure:

- Ownership of the machine at endof contract

- Choice of duration - from 2 to 7 yearsand interest rate

- Plan for seasonal payments

Financing of the rental controlledand effective:

- Choice of duration - 2 to 5 years- Ownership at the end of the contract- No advance payment of VAT

RentalFull-service rental

Adjustable and advantageous financing:

- Choice of duration - 1 - 5 years- Possibility of including other services

with the monthly payment (maintenance,warranty extension)

- Investment capacity is maintained

A fully inclusive financial rental contract:

- Choice of duration: 1-5 years- Periodic maintenance- Repairs as required

Make life easier

and save time,

by entrusting your

financial planning to your

MANITOU dealer.

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SERVICE ANDMANAGEMENT

CONTRACTS

Increase your competitivity, stay ahead

MANITOU maintenance contracts

MANIPLUS warranty extension

3 levels of contract suited to your needs. You are sure to receive:

- Equipment always working at its highest level.- A reduction in your repair costs as a result of regular checks.

- Standardisation of services.

With Maniplus you can extend your warranty for 12 or 24 months.

Easy ManagerA simple and flexible system of fleet management (with or without geolocation).Easy Manager gives you:

- Real-time management of the equipment- Simple and optimal control of your work, and the maintenance schedules- The means of controlling and ensuring safety in the use of your machines

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SECOND HAND

EQUIPMENT WITH

THE MANITOU NETWORKWith you to find the right machine

www.usedmanitou.comThe website for used equipment, which gives you accessto quality machines inspected by competent engineers

from a network of MANITOU dealers.

Four reference standardsYour dealer can offer you used machines in four references,depending on your needs and your budget:

Reference Expert: Top quality equipment, appraised, checked and reconditioned, guaranteed 12 months.

Reference Pro+: Appraised, checked, guaranteed for 3 - 6 months.

Reference Pro: Appraised, checked, guaranteed up to 3 months.

Reference One: Equipment selected by your dealer.

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Your MANITOU dealer:

700499EN_

A_

0113_

Services

Head office

B.P. 249 - 430 rue de lAubinire - 44158 Ancenis Cedex - FranceTel: 00 33 (0)2 40 09 10 11 - Fax: 00 33 (0)2 40 09 10 97

www.manitou.com