T E C H N O L O G YO V E R V I E W
A B O U T U S
5kg
T HE P R O B LE MA 5K G P A C K A G E
T R A N S P O R T E D T R U C K / P L A N E / T R U
C K G E N E R A T E S
12KG C O 2 *
* Express package 800-1000km
12kg
same speedsame price9 9 %
R E D U C TI O N I N C O 2
<10gCO2
2kgCO2
12kg
120g
5kg
X X X8kgCO2
2kgCO2
+ + =
100gCO2
<10gCO2
+ + =
!GS1
datamatrix
C Y C L E L O G I S T I C S -TEC H N O L O G Y A R EA S
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
TEC H I S S U ES F O R C Y C L EL O G I S T I C S O P ER A T O R S
M A K E O R B U Y ?
Make• Meets specific local requirements - 'made to measure'• You (must) control the upgrade cycle• Only as much functionality as you need• Cost of time if a team member is the developer
Buy• Someone else is responsible for maintenance, backups and
upgrades• May be easier to interface to other systems (standards-based)• ‘Whole-life’ cost could be lower than a self-build solution• Potential lack of control over development• Dependence on the developer
A A R G H . . . B U T W H A T I F I C A N ’ T F I X I T M Y S EL F W I TH A SPAN N E R ? ! ? ! ? ! ?Walkie-talkie & notepad• Robust, tried-and-tested approach• Not much to go wrong• Standard messenger tools can fix most issues• Walkie-talkie becoming obsolete• Becoming less acceptable for customers
Web dispo, PTT & smartphone• Most messengers already have smartphones• More powerful solution - bar-code reader, signature POD• Fantastic when it all just works :-)• Battery life!• Expense of equipment & wireless internet access
A U TO M A T I O N - R O B O T D I SPO O RD EC I S I O N S U P P O R T ?Conventional Dispo• Extremely flexible, leveraging expertise • Difficult to scale (>500 stops/day -> multiple dispatchers -> not so easy to
organise)• Stressful when every job must be managed while exceptions are popping up
(cigarettes, strong coffee and lots of bad language)
Decision support, dynamic dispatch• Decision-support solutions automate the routine allowing focus on the
exceptions• Dynamic dispo constantly updates the plan as new jobs come in• Technology is coming that learns the operation and can 'predict' where and
when new jobs will occur• Good solutions make suggestions but can be over-ruled by the dispo• Dispo can't be replaced by the computer
A U TO M A T E W H A T ’ S L ES S U R G EN T ( B U T S T I L L I M P O R T A N T )Automate• Customer-print labels (A4 plain paper, laser or inkjet)• Scanning with smartphone (no special technology)• Readable in poor conditions (wet, engraved, embossed)
Human• GS1 standards for numbering, labelling and barcodes are
comprehensive• GS1 datamatrix is very versatile and easily applicable• GS1 data standards (shipment, package numbering) could be
very useful for the cycle logistics community• globally recognised, cheap to implement, inter-operable
C Y C L E L O G I S T I C S -TEC H N O L O G Y A R EA S
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
M ES S E N G E R S TA R T U P
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
> 500 S TO P S / D A Y
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
N ETW O R K O P ER A T O R
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
N ETW O R K O P ER A T O R
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
B A R C O DE LA B E LS /
T R A C KI NGWhat we can do• Customer-print labels (A4 plain paper, laser or inkjet)• Scanning with smartphone (no special technology)• Readable in poor conditions (wet, engraved, embossed)
Our experience• GS1 standards for numbering, labelling and barcodes are
comprehensive• GS1 datamatrix is very versatile and easily applicable• GS1 data standards (shipment, package numbering) could be
very useful for the cycle logistics community• globally recognised, cheap to implement, inter-operable
N ETW O R K O P ER A T O R
DI S PO
LI NE HA U L O PT I M I S A T I O N
O R DE R M A NA G E M E NT
C U S T O M E R R E LA T I O NS HI P M A NA G E M E NT
( C R M ) M O B I LE R I DE R T E C H
B A R C O DE LA B E LS /
T R A C KI NG
NE T WO R K ( L I NE HA U L)
O PE R A T I O NS
R O U T I NG & S C HE DU LI NG
DI S PO DE C I S I O N S U PPO R TB A C K O F F I C E -
B O O KKE E PI NG R E PO R T I NG
L IN EH AUL O P T IM IS AT ION
What we can do• Automation of linehaul routing decision where possible• Decision-support for linehaul dispo team (allows them to
concentrate on managing exceptions• Linehaul mode/route selection according to defined criteria
Our experience• The largest operators (e.g. UPS) have this capability, but the
technology is proprietary• Research of the mathematical models behind the optimisation
method is needed first• Long-term benefits could be huge for the operators that have this
capability at the expense of those that don’t
Cross Border - Market
Nick BlakeCo-Founder & CEO25 years express
parcels industry experience (UPS & FedEx), marketing, supply chain and sustainability specialist
Benjamin DuhCo-Founder8 years experience as a
cycle messenger & founder of Pink Pedals, cycle logistics operator in Graz
Friedrich KugiAustria Co-ordinatorExperience as a
messenger and photographer - deeply embedded in the messenger and cycling communities
David EmmerthSwitzerland Co-ordinatorExtensive experience in
the Swiss messenger community and the social entrepreneurship sector
C O R E TEA M
DI S RUP TI NG THE TRANS P O R T BUS I NE S S . . .. . . AND P RO TE CTI NG O UR P LANE TImagineCargo photos ©2015 F.S.Kugi
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