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VOYAGE-PRIVE.COMF O U N D E D I N 2 0 0 6
• 5th “Online” Travel Agency in France
• 7th E-Tourism Platform in France• 400 millions € in Revenues• 350+ employees
Source: Luxury Travel Trend 4th Edition
MARKET OVERVIEW
✈ +48% growth in luxury travel industry(from 2010 to 2015)
✈ 46 million luxury international trips worldwide(in 2014)
✈ €172 billion revenues(in 2014)
Germany - 2.2 millions Italy - 2.2 millionsUK - 1.5 million
France - 1.3 millionin visitors
COMPETITORS ANALYSIS 3 main sectorsTens of competitors
TRADITIONAL B O O K I N G
CONCIERGE SER V IC ES
INNOVATIVE CONCEPTS
SEGMENTATION & TARGETING• 5 Segments of users on
Voyage Privé• 2 Targeted Segments for
our Service
MIDDLE CLASS DIGITAL USERSTHE MILLENIALS THE BUTTERFLIES THE GYPSETS THE ASPIRERS
PROMOT ION✈ Digital ✈ Print✈ Medias✈ Partnerships✈ Influencers✈ Sponsorship Program
PR ICE
COSTS.
Insurances, flights, hotels, cars, drivers, tolls, gas, boats, meals, activities.
≈ €4500/person/week
MARKETING MIX
PLANNING ADVISERS
USERS
IT Team
Hotels
Drivers
Restaurants
Touristic offices
Promotional gifts
Other activities
Airlines
Give feedback
Deliver the perfect trip
Drivers are the only one to know about the full trip
Marketing Team
Direct delivery
Design,Order
STAKEHOLDER MAP
SWO.T
S T R E N G T H S
•Innovative experience•Tailored service•Network of high end partners already developed(hotels, spas, restaurants) globally•Attractive prices (economies of scale)•High financial and marketing capabilities to develop anew project•Possibility to develop new types of partnerships (with aluxury car brand or even private jets for example)
W E A K N E S S E S
•The surprise effect may backfire in case theclient isn’t satisfied•Only in Europe for the first version of theproject•Difficult to let enough liberty to customersduring the trip (be adaptable)•Need of different insurances if cancellations(problem of repayment to customers and fromsuppliers).
O P P O R T U N I T I E S
•Development of efficient software which cananalyze the questionnaire and propose the bestsuppliers to PAs•Trend of uniqueness in travels•Increase of the travel luxurymarket•Hotels and restaurants need more and more helpto fill their rooms and tables•Possibility to attract Asian customers who neverorganize their trip in Europeby themselves.
T H R E A T S
•Threats of new entrants (competitors)
•Risk of plagiarism of the idea by other big
players of the market but on the lower-end
segment (Expedia for example)