46
V.2

Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

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En 2011, Havas Media mettait sur pied la première étude couvrant la performance globale des anaux Paid/Owned/Earned. 3000 consommateurs avaient dévoilé leurs perceptions de plus de 100 marques. La seconde vague de cette étude - élargie aux marques médias - a eu lieu en février 2012. Un accent tout particulier sera mis sur le marketing direct.

Citation preview

Page 1: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

V2

Owned Everything is Media

P

$420 MAmong top 100

$200 on TV $33 million outdoor

O$5000 in gross sales-per-square-foot

best all other US chainsiTunes 200 M accounts

E 16 M fans only

Public PERCEPTION of EXPOSURE TO BRANDS

PAID MEDIA OWNED MEDIA EARNED MEDIA

P O E

THE

st

MEASUREMENT ofGLOBAL MEDIA PERFORMANCE

LAUNCH OF THE RESEARCH IN 2011

bull Field in 2 waves

bull 100 brands 10 sectors

EVOLUTION 2012bull 114 brands 10 sectors

bull Analysis of different sectors

POElaquo You are exposed to this brand through the following raquo

Opinions of friends and family word of mouth

Opinions of surfers(blogs forums community networks

etc )

Press coverage

Advertising in media (TV Internet Radio outdoor print)

(e-)mailings

Promotional gifts trade fairs

Sponsored events

Web Site facebook page of the brand

Point of sale

Catalogue or magazineof the brand

P O E

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 2: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Owned Everything is Media

P

$420 MAmong top 100

$200 on TV $33 million outdoor

O$5000 in gross sales-per-square-foot

best all other US chainsiTunes 200 M accounts

E 16 M fans only

Public PERCEPTION of EXPOSURE TO BRANDS

PAID MEDIA OWNED MEDIA EARNED MEDIA

P O E

THE

st

MEASUREMENT ofGLOBAL MEDIA PERFORMANCE

LAUNCH OF THE RESEARCH IN 2011

bull Field in 2 waves

bull 100 brands 10 sectors

EVOLUTION 2012bull 114 brands 10 sectors

bull Analysis of different sectors

POElaquo You are exposed to this brand through the following raquo

Opinions of friends and family word of mouth

Opinions of surfers(blogs forums community networks

etc )

Press coverage

Advertising in media (TV Internet Radio outdoor print)

(e-)mailings

Promotional gifts trade fairs

Sponsored events

Web Site facebook page of the brand

Point of sale

Catalogue or magazineof the brand

P O E

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 3: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

P

$420 MAmong top 100

$200 on TV $33 million outdoor

O$5000 in gross sales-per-square-foot

best all other US chainsiTunes 200 M accounts

E 16 M fans only

Public PERCEPTION of EXPOSURE TO BRANDS

PAID MEDIA OWNED MEDIA EARNED MEDIA

P O E

THE

st

MEASUREMENT ofGLOBAL MEDIA PERFORMANCE

LAUNCH OF THE RESEARCH IN 2011

bull Field in 2 waves

bull 100 brands 10 sectors

EVOLUTION 2012bull 114 brands 10 sectors

bull Analysis of different sectors

POElaquo You are exposed to this brand through the following raquo

Opinions of friends and family word of mouth

Opinions of surfers(blogs forums community networks

etc )

Press coverage

Advertising in media (TV Internet Radio outdoor print)

(e-)mailings

Promotional gifts trade fairs

Sponsored events

Web Site facebook page of the brand

Point of sale

Catalogue or magazineof the brand

P O E

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 4: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Public PERCEPTION of EXPOSURE TO BRANDS

PAID MEDIA OWNED MEDIA EARNED MEDIA

P O E

THE

st

MEASUREMENT ofGLOBAL MEDIA PERFORMANCE

LAUNCH OF THE RESEARCH IN 2011

bull Field in 2 waves

bull 100 brands 10 sectors

EVOLUTION 2012bull 114 brands 10 sectors

bull Analysis of different sectors

POElaquo You are exposed to this brand through the following raquo

Opinions of friends and family word of mouth

Opinions of surfers(blogs forums community networks

etc )

Press coverage

Advertising in media (TV Internet Radio outdoor print)

(e-)mailings

Promotional gifts trade fairs

Sponsored events

Web Site facebook page of the brand

Point of sale

Catalogue or magazineof the brand

P O E

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 5: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

POElaquo You are exposed to this brand through the following raquo

Opinions of friends and family word of mouth

Opinions of surfers(blogs forums community networks

etc )

Press coverage

Advertising in media (TV Internet Radio outdoor print)

(e-)mailings

Promotional gifts trade fairs

Sponsored events

Web Site facebook page of the brand

Point of sale

Catalogue or magazineof the brand

P O E

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 6: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

3 111INTERVIEWS 15+

Online field

conducted by

ANT Research

in February

HAVAS MEDIAMethodology 2012

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 7: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

PAID MEDIASTILL WIN THE RACE

59 19

P

O

E

22

58 17 252011

2012

In 2012 PAID MEDIA remainthe most powerful with 59 of the total

before EARNED MEDIA with 22

OWNED MEDIA score at 19

2011 average of 100 brands2012 average of 114 brands

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 8: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

2012 without media brands

POWERFUL OWNED CHANNELSof the MEDIA BRANDS

P

O

E

2011 average of 100 brands2012 average of 114 brands

59 19

PO

E

22

2012 53 24 23

58 17 252011

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 9: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

PAID MEDIA

82 of PAID MEDIArsquoS impact comes

from ADVERTISING

While 18 comes from DIRECT MARKETING

P

18 DM

82 (advertising)

2012

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 10: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

OWNED MEDIAO

45 of OWNED MEDIArsquoS impact comes from

the INTERNET SITES of the various brands

While 55 comes from the POINT OF SALES

45 (site)

2012

55 (POS)

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 11: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

E EARNED MEDIA

49 OF EARNED MEDIArsquoS IMPACT comes fromOPINIONS

51 FROM ARTICLES ET PRESS COVERAGE in the

various media

2012

49 (WOM)

51 (PR)

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 12: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

MEDIA PERFORMANCE

8 96 7

Ranking based on perceived exposure score

10

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 13: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

39 33 28

42 32 26

41 28 31

49 29 22

75 5 21

72 7 22

71 7 22

74 5 20

52 27 21

49 30 21

PAID OWNED EARNEDMARQUES EXPOSITION

Ranking based on perceived exposure score

Google

Microsoft

Facebook

Nokia

Danone

Cocircte drsquoOr

Nivea

Colgate

Belgacom

La PosteBPost

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 14: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Snacks 74 5 21

Food 73 5 22

Hygiene amp Beauty 73 6 22

Media NL 31 44 25

Media FR 31 44 26

Technology 44 31 25

Public Brands 48 30 23

Telecom 52 27 21

Banking amp Insurance 56 24 20

Automotive 59 18 23

PAID OWNED EARNED

POE SECTORS

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 15: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

PPAID SECTEURS

(vs top 5 MDB 2011 CultureTourismLeisureSports Retail Food Services Transport Hygiene-Beauty Telecom)

Snacks FoodHygieneBeauty

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 16: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

MARQUES

Belgacom

Cocircte drsquoOr

Danone

Proximus

Knorr

Nutella

Devos Lemmens

Becel

Google

BNPParibasFortis

(Base volume Paid)

PPAID MARQUES

EXPOSURE

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 17: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

OOWNED SECTORS

Media Technology Public Brands

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 18: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

OOWNED BRANDS

(Base volume Owned)

MARQUES

VRT

VTM

RTL

RTBF

Belgacom

Google

VT4

Proximus

Nieuwsblad

Microsoft

EXPOSURE

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 19: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

OOWNED BRANDS Excl Media Brands

(Base volume Owned)

MARQUES

Belgacom

Google

Proximus

Microsoft

Facebook

La PostBPost

Lotto

BNP Paribas Fortis

Euromillion

Mobistar

EXPOSURE

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 20: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

EEARNED SECTORS

AutoMedia Technology

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 21: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

EEARNED BRANDS

(Base volume Earned)

MARQUES

Google

Belgacom

VRT

VTM

Facebook

RTBF

RTL

Microsoft

Proximus

VT4

EXPOSURE

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 22: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

EEARNED BRANDS Excl Media Brands

(Base volume Earned)

MARQUES

Google

Belgacom

Facebook

Microsoft

Proximus

Cocircte drsquoOr

La PosteBePost

Danone

Telenet

Lotto

EXPOSURE

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 23: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

P O E

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 24: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

59 19 22Telecom 52 27 21

Technologie 44 31 25

Helath amp Beauty 73 6 22

Automotive 59 18 23

Food 73 5 22

Snacks 74 5 21

Media NL 31 44 25

Public Brands 48 30 23

Media FR 31 43 26

Banking 56 24 20

PAID OWNED EARNEDMARQUES

Sectors Exposure through DM

P O E

EXPOSURE

(Base volume DM only)

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 25: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

59 19 22Belgacom 52 27 21

La PosteBpost 49 30 21

Proximus 51 29 20

Cocircte dOr 72 7 22

Danone 75 5 21

Telenet 53 26 22

Google 39 33 28

BNP Paribas Fortis 53 28 19

Microsoft 42 32 26

VRT 31 42 27

PAID OWNED EARNEDMARQUES

Top 10 exposed Brands through DM

P O E

EXPOSURE

(Base volume DM only)

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 26: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

DM ndash Exposure amp Age

0 10 20 30 40 50 60 70 80 90 100

Media NL

Marques Publiques

Media FR

Food

Telecom

HB

Technologie

Bank

Auto

Average

1534 yo

+35 yo

P

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 27: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Belgacom

Proximus

Cocircte dOr

Danone

TelenetGoogle BNP Paribas FortisMicrosoft

VRT

Banque de la PosteBpost

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

TOP 10 Brands of DM exposurePerception DM vs Investments

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 28: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Belgacom

Dexia

BNP Paribas Fortis

Telenet

CBCKBC

ING

Mobistar

Renault

BMW

Citibank

Pe

rce

pti

on

DM

Estimated Net InvestmentBased on volume of DM amp est Net investments 2011

TOP 10 Brands of DM investmentPerception DM vs Investments

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 29: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Audi

BMW

CitroenFord

Hyundai

Kia

OpelPeugeot

Renault

Toyota

Volkswagen

Pe

rce

pti

on

DM

Estimated Net Investment

Based on volume of DM amp est Net investments 2011

AUTOMOTIVEDM vs Investments

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 30: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Le bon eacutelegraveve POE

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 31: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

O

Le 1er media les points de vente

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 32: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

O

Creacuteation de Owned innovant

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 33: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

O

hellipqui srsquoattache agrave rendre la vie plus facile

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 34: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

O

Et tout lrsquoattirail digital

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 35: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Un Paid qui creacutee lui aussi lrsquoeacutevegravenement

P

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 36: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

hellipde maniegravere quasi systeacutematiquehellip

P

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 37: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Des fans qui ne se contentent pas drsquoune page Facebook

E

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 38: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

Mais IKEA crsquoest aussi ccedila

E

Une cinquantaine de FanPage concernant

les petits crayons

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 39: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

et ccedila

E

Une trentaine de FanPage concernant

les boulettes de viande

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 40: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

ou encore ccedila

E

Une trentaine de FanPage concernant

les hot-dog

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 41: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

55 40 5Carrefour 57 40 3Leclerc 61 37 2Auchan 63 31 6Intermarcheacute 64 33 4Decathlon 47 46 6Leroy Merlin 57 37 5Darty 55 40 5Ikea 42 46 12FNAC 32 65 4La Redoute 53 43 4But 66 30 4Les 3 Suisses 54 41 5Monoprix 43 47 10Galeries Lafayette 49 41 10

PAID OWNED EARNEDMARQUES EXPOSITION

IKEA leader Earned de la distribution

EP O

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 42: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

5919 22

Paid Media

Brand Attention

Impact

Owned Media

Brand Engagement

Platform

Earned Media

Brand Affinity

Conversations

Brand 2012

What the Brand SaysWhat the Brand DoesWhat is being said about the Brand

C O H E R E N C E

Brand 2015

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 43: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

P O E

Alive amp Integrated

POE Day

Objective Build a POE strategy 2012-2015

Allowing to

Deploy the brief in 3D

Explore all assets of the brand

Work together to build a POE strategy shared by all

By optimizing Paid and activating Owned and gain advantage of Earned

POE Manager

Works as a team with Head of Strategy + Client Service Director

Agencies ndash Client ndash Channel Partners

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe

Page 44: Marketing Day 2012: Media performance global: en avant première, les résultats 2012 de la première étude poe belge - Hugues Rey

P O E

MORE POE

Le blog du POE en France httpwwwmediaplanetgossipcom

Havas Media FanpageFacebookcomhavasmediabelgium

Blog Hugues Rey

I am a bridge - wwwreybe