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Introduction to
upp y a n anagemen
David Simchi-Levi
Professor of Engineering Systems
Massachusetts Institute of Technology
Sources:
Plants vendors
portsRegional warehouses:
Stocking points
Field warehouses:
Stocking points
Customers demand
centers sinks
Transportation costsTransportation costs
Inventory & warehousing
costs
Inventory & warehousing
costs
Production/purchase
costs
Supply
Image by MIT OpenCourseWare.
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Supply Chain Management• Definition:
Supply Chain Management is primarily concernedwith the efficient integration of suppliers, factories,warehouses and stores so that merchandise isproduced and distributed in the right quantities, tothe right locations and at the right time, and so as tominimize total system cost subject to satisfying
.
• Notice:
– Who is involved
– Cost and Service Level
– It is all about integration©Copyright 2003 D. Simchi-Levi
Conflicting Objectives in the SupplyChain
.• Stable volume requirements• Flexible delivery time• Little variation in mix• Large quantities
2. Manufacturin• Long run production• High quality• High productivity• Low production cost
©Copyright 2003 D. Simchi-Levi
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O r d e r S i z e
Conflicting Objectives in the Supply
Chain
.• Low inventory• Reduced transportation costs• Quick replenishment capability
4. Customers• Short order lead time• High in stock
• Enormous variety of products• Low prices
©Copyright 2003 D. Simchi-Levi
The Dynamics of the Supply Chain
Customer
Demand
Retailer OrdersDistributor Orders
Production Plan
Time
Source: Tom Mc Guffry, Electronic Commerce and Value Chain Management, 1998
©Copyright 2003 D. Simchi-Levi
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O r d e r S i z e
The Dynamics of the Supply Chain
Customer
Demand
Production Plan
Time
Source: Tom Mc Guffry, Electronic Commerce and Value Chain Management, 1998
©Copyright 2003 D. Simchi-Levi
Today’s Supply Chain Challenges
•
Global supply chain with long lead times
• Rising and shifting customer expectations
•
•
Increase in logistics costs
8
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Increase in Logistics Costs
13
14
US Logistics Costs as Percent of GDP
8
9
10
11
12
15% increase
1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
• Rising energy prices
•
Rail capacity pressure
• Truck driver shortage
• Security requirements 9
Total US Logistics Costs 1984 to 2007 ($ Billions)
1400
1600
Total US Logistics Costs in $MMs
52%
Total Cost
600
800
1000
1200
Transportation
47%
62%Inventory
0
200
400
1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Inv Carrying Transportation Admin Total
Source: 19th Annu al Logi st ics Repor t10
Admin
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Today’s Supply Chain Challenges
•
Global supply chain with long lead times
• Rising and shifting customer expectations
•
•
Increase in logistics costs
• Importance of sustainability
•
Unprecedented Volatili ty
11
Unprecedented Volatility
Number of days the price1990: 38 days
2008: 39 days
Year
In 2008 the price of oil changed 5% or more from its previous close
on 39 days making i t the most volatile year since 1990.Source: NYT
12
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Supply Chain: The Magnitude
• t s est mate t at t e grocery n ustry cousave $30 billion (10% of operating cost) byusing effective logistics strategies.
– A typical box of cereal spends 104 days gettingfrom factory to supermarket.
– yp ca new car spen s ays rave ng romthe factory to the dealership.
©Copyright 2003 D. Simchi-Levi
Supply Chain: The Magnitude(continued)
• Compaq computer estimates it lost $500 million to $1billion in sales in 1995 because its laptops and desktopswere not available when and where customers wereready to buy them.
• Boeing Aircraft, one of America’s leading capital goodsproducers, was forced to announce writedowns of $2.6
on n c o er . The reason? “Raw material shortages, internal and
supplier parts shortages…”. (Wall Street Journal, Oct.23, 1997)
©Copyright 2003 D. Simchi-Levi
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Supply Chain: The Potential
• Procter & Gamble estimates that it saved retailcustomers $65 million through logistics gains over thepast 18 months.
“According to P&G, the essence of its approach lies in
…. jointly creating business plans to eliminate the
source of wasteful practices across the entire supplychain”.(Journal of Business Strategy, Oct./Nov. 1997)
©Copyright 2003 D. Simchi-Levi
Supply Chain: The Potential
• Dell Computer has outperformed the competitionin terms of shareholder value growth over theeight years period, 1988-1996, by over 3,000%(see Anderson and Lee, 1999) using
- Direct business model
- Build-to-order strategy.
©Copyright 2003 D. Simchi-Levi
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Supply Chain: The Potential• In 10 ears Wal-Mart transformed itself
by changing its logistics system. It hasthe highest sales per square foot,inventory turnover and operating profitof any discount retailer.
©Copyright 2003 D. Simchi-Levi
Supply Chain: The Complexity
• Production:
– Produces chips in six different locations: four in the US,
one in Britain and one in Israel
– Chips are shipped to seven assembly locations in
Southeast Asia.
• Distribution
– over the world
– 20,000 different routes
– 12 different airlines are involved
– 95% of the products are delivered within 45 days
– 5% are delivered within 90 days.
©Copyright 2003 D. Simchi-Levi
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©Copyright 2003 D. Simchi-Levi
Supply Chain Challenges
• c ev ng o a p m za on
– Conflicting Objectives
– Complex network of facilities
– System Variations over time
Image by MIT OpenCourseWar
Procurement Planning Manufacturing Planning Distribution Planning Demand Planning
Procurement Planning Manufacturing Planning Distribution Planning Demand Planning
Sequential Optimization
Global Optimization
Supply Contracts / Collaboration / Information Systems and DSS
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Supply Chain Challenges
– Conflicting Objectives
– Complex network of facilities
– System Variations over time
• Managing Uncertainty – Matching Supply and Demand
– Demand is not the only source ofuncertainty
©Copyright 2003 D. Simchi-Levi
The Enterprise
Fulfillment and Development Supply Chains
•Product Architecture
•
D ev el o
Source
•Early Supplier Involvement
•Strategic Partnerships
•Suppliers Selection
•Supply Contracts
pm en t S u p pl y C h ai n
Supply Produce Distribute Sell
Fulfillment Supply Chain
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Fulfillment and Development Supply Chain
• Industry clock speed
Innovative vs. functional
products
• Core competencies
Make vs. bu.
• Product design
Modular vs. integral
D e v e l o p m e n t S u p p l y C h a i n Supply
Plan/Design•Product architecture•
Make/buy•Early supplier involvement
•Strate ic artnershi s
Produce Distribute
Source•Supplier selection•Supply contracts
Fulfillment Supply Chain
Sell
• Uncertainty and variability Demand and supply
• Lead time Offshoring vs. onshoring
• Economies of scale Production and transportation
What’s New in Logistics?
• Global competition
• Shorter product life cycle
• New, low-cost distribution channels
• More powerful well-informed customers
• Internet and E-Business strategies
©Copyright 2003 D. Simchi-Levi
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Significant Increase in Outsourcing
54%
28%
60%
57%
34%30%
40%
50%
60%
70%
%
0%
10%
20%22%
24%
16% Machinary
Computer and telecom
Food manufacturing
Telecom services
1993 1996
©Copyright 2003 D. Simchi-Levi
New Concepts
-
• Direct-to-Consumer
• Strategic alliances
• Manufacturing postponement
• Dynamic Pricing
• E-Procurement
©Copyright 2003 D. Simchi-Levi
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©Copyright 2003 D. Simchi-Levi
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MIT OpenCourseWarehttp://ocw.mit.edu
ESD.273J / 1.270J Logistics and Supply Chain Management
Fall 2009
For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.